Nikola Perisic Community Champion

Welcome to the community @Rouqia Hamed , by default in Scrum projects, board doesn't show any issues until the sprint has started. I see that this is the team managed project. Which issues are not being shown to the board? Which filters are you using on your list view?

Welcome to the community @KM Lee ! To be able to do this, you need to be org admin yourself, then: * Navigate to admin.atlassian.com, select your organisation * Go to Directory > Groups > org-admins * Remove the users from this group and add the new users Since this group is default one created by Jira, I'd suggest to…

Welcome to the community @J D Hill ! Sounds like you need the space administrator rights and currently you do not have them in order to manage restricted pages, hidden pages, etc. Do you have other space administrators that can grant you these rights?

Welcome to the community @Banu Priya Could you check two things: * Project settings > Permissions > Assignable user permission - which roles do have this permission? * Does this user have the Jira Service Management agent license?

I see. Have you tried opening the browser developer tools and navigating to the console. There should be some errors there with some status codes. Do you see any?

To better explain: 1.When the new ticket gets created, Priority gets calculated based on the formula from the screenshots 2. I see, it was not mentioned by the way that this is for the existing ticket. Nevertheless, Priority is based on the calculation of Impact and Urgency What supposed to be a confusion here? Maybe I do…

{#=}} is not needed. Also the field has been specified which is Priority.Also for value changes you need to add the Urgency as well.

It's not correct, since you need to use the {{issue.customfield}}, please refer to the previous comment.

To find the average of two numbers, you should sum them first then divide by 2. You need to replace the {{issue.customfield_xxxx}} with the IDs' of your custom fields that you are doing the calculation for. To find the IDs', navigate to Settings > Issues > Custom fields. Find your fields and click on Edit details. In the…

Ah, I didn't know you want to do the calculation twice. But, yes in that case, you would need two. Also, if you found my answer helpful, please mark it as accepted as there might be other people asking this question, so they can reference it easier.

Mostly all of the things are the same. But yeah, there are some that are different.Here is an article about the differences: https://support.atlassian.com/migration/docs/differences-administering-jira-data-center-and-cloud/

Hello @Marina Kim , welcome to the community!For permissions in Confluence, you would need to have the Premium tier of confluence. Also when editing the permissions, you would click on the lock icon: You can define who can only view and who can edit your whiteboard.

@Jure Jerebic Not quite. Only one when the issue is created then to do the calculation for the Impact field, which is done with Edit issue action. So it would be like this: * Trigger: Field value changes - here you will specify both Impact and Urgency * Action: Edit issue - Impact field will be edited where in the input…

You can use only one of the triggers: * Issue created - when the issue is created the automation rule will run * Field value change - here you define when the field value change is happening for Impact then do the action

Hi @Dexter de Vera , @Jure Jerebic is looking for calculating two fields,not just the automation set up.

Welcome to the community @Jure Jerebic First you need to identify the IDs' for both of the custom fields that have been created. You would need to create the automation rule when the issue gets created for the specific issue type (unless this applies to all of the issue types). For the action you would need edit issue and…

Hello @Angus Smith since this is the view screen, you just need to add the Label field between those arrows shown on the screenshot. You would go to Settings > Screens > Find your view screen and add the Label field.

Welcome to the community @Wazid Mohammed This link might help you set up the integration between Trello and Slack: https://trello.com/platforms/slack

Hi @Colleen Gotling , keep an eye on the User management and specifically those users that are joining as customers. Make sure that the admin is not granting them the agent license as well. Receiving an email for having the customer on your site is fine, but it's not when those are agents.

Welcome to the community @alexandrerosseto I've removed the link for your project, since this is a public site which could be viewed by the search engine. Security at first. Which browser are you using? Mozila could cause the loading issues. Have you loaded your site in the incognito mode?

Hello @Fabian Sieg , as a native functionality, Confluence doesn't really have this. Main purpose is to create asynchronous documentation for your teams. However, you can try apps like IZI for Confluence and see how it works for you.

Hello @Ghulam Sarwar , first make sure that you have followed the correct structure of your csv file: https://support.atlassian.com/jira-software-cloud/docs/prepare-a-csv-file-for-import/ Even if there is a slightest change in the csv file, the import might not work.

If you found this answer helpful,please mark the answer as accepted so everyone who is having this issue can find answers more quickly.

Hello @NAREIN CM , you can search this for example if your issue in the summary or description have these numbers. JQL don't really have the funcionality to search based on numbers rather on text. text ~ "12345" - this query would list all of the issues from all of the projects that contain this text.

Have you navigated to the issues of your company managed project and done the bulk moving of the issues? Reference: https://support.atlassian.com/jira-software-cloud/docs/migrate-between-team-managed-and-company-managed-projects/

Hi @Sudarsana G , what sort of an issue do you have?

Welcome to the community @Johanna Wied When you say that the user is blocked, I assume that you mean they cannot accept the invite at all? This shouldn't be the case. The best solution for you is to contact the Atlassian support directly by raising a ticket here

Hello @M Sunil Kumar You would need to adjust your board to have the Schedule Issues permission in your project in order to rank your epics. In your board configuration, make sure that that the Ranking is set to Using Ranking.

Also,use this page as a reference: https://support.atlassian.com/jira-software-cloud/docs/view-development-information-for-an-issue/

This needs to be checked from the admin side as well for that option. Also, to be checked if there is a View screen that has been added to the screen scheme and if the Development field is excluded from there.