Nikola Perisic Community Champion

In general all users need to be able to see the attachments on the board. Guests can indeed view and edit the boards they have been added to. Since all of the troubleshooting has been done from the community side, this needs to be escalated for Atlassian to take a look by raising a support ticket which can be raised here

You can adjust your personal settings for the notifications specifically:

When you click on the three dots of your issue, click on Show fields and look for the Development field, what is the outcome?

Yes, that way, when every issue gets created you will be assigned to it. Now this depends if you need exactly all issues or some certain issue types only? (For e.g., when task gets created, you will be the assignee)

There was also another post about this here: https://community.atlassian.com/t5/Jira-Service-Management/JSM-and-Airtrack/qaq-p/2625591

Welcome to the community @Alex Pare To delete a card, you must first archive it. Click the card to open it, then choose "Archive" from the bottom right. After archiving, a new "Delete" option will be available. Because deleting a card is unrecoverable and permanent, this requires a confirmation click.

Hi @Simon Carter , are you refering to this: https://airtrack.io/contact/?

You can remove this action Transition issue to - by default when issue gets created, unless you specified your statuses to be different, it will get in the Backlog status. So the second action is not needed. As a final result, make the trigger issue created and assignee issue to yourself.

Welcome to the community @Louay Ben Mohamed Make sure that you have your Gitlab connected to your Jira and that is indeed showing in the Development tools. You need to be the project administrator in order to view this section. Also, take a look at the issue layout as well and make sure that the Development field is there.

This is probably because the previous user was the default assignee.

Hello @Krastan Ivanov In JSM, there are two types of users: * Customers - users who raise requests through portals or through the emails - license is not need for them * Agents - users who can see these requests and actually work on resolving them - licenses are needed for these users Customers can only create requests,not…

Hello @Silvia Saric In your project settings, what has been set to be the default assignee? Since this is being triggered by the automation rule,can you send a screenshot of this rule? Blur out all of the sensitive information,since these answers could be found by the search engines.

Also, as a follow up, try using a different browser such as Mozilla? Or starting your current browser in incognito?

You are also part of that group as well?

Welcome @Mohith Kalyan P Since this is only happening to you, have you checked the permission scheme for that project and more specifically the Create attachments permission?

Hello @Corinne Guibert For having the timeline creating everything else but Epics with a real focus on the Timeline feature, advanced roadmaps would be a great solution for you. This is however included in the Premium tier of Jira. Source:…

Hello @Guro Before the certification, I'd suggest to get through these courses: https://university.atlassian.com/student/catalog/list?search=data+center Then ACP-100 and ACP-610. Those are for the data center.

Hello @Angus Smith Have you checked the notification scheme for that project more specifically the "An issue is edited"? Have the users checked their personal settings > notifications for projects and issues and the Default notification settings?

What are your workspace settings? And which permissions do members have when you check the Members tab? You can only write, no screenshots for privacy reasons.

Hi @Admin MIVN ,users need to be able to see the Attachment button on their cards on the right side. What are the permissions on your current board?

Hello @Kir_n Actually no, you can find the Groovy documentaiton here: https://groovy-lang.org/documentation.html Look on YouTube for some knowledge: https://www.youtube.com/watch?v=vDtENU-3Lwo for an example.

You are welcome!

You can have the access to your documents as long as you want unless you want to delete them. When it comes to integrations, they also stay.

This is specifically for the plans that are part of the premium tier in your Jira. Timeline is part of every project in Jira. I thought you were talking about that one, which is something that is not possible. With the documentation that you have posted, embedding from you Plans project would be.

Hello @Nishant Chadha , when you downgrade to free version of Confluence you will lose access to some of the features: You will lose the access to the features that are checked. When it comes to your documents, there will still be there.

I don't know where you have saw this in the documentation. The only place this would be possible to be embedded is the Confluence using smart links. For timelines in Jira, sadly this is not implemented.

Welcome to the community @Cees Klomp Once the copying of the data starts, it cannot be cancelled. You would need to wait for it to finish, delete that sandbox and create a new one with wanted settings.

No worries!

Hello @yms since the board is based on your filter, copy your filter and create a new board with that filter in the new project.

Welcome to the community @Doug Knudsen Sadaly no, because this is the default cloud server and even if you add a new mail server it will still use the default email that was set up by Jira. In short, no, this cannot be changed for filter subscriptions.