Nikola Perisic Community Champion

Welcome @Leonardo Alcantar Have you also checked if there are restricted, hidden or undefined pages. Also check for All content section. For a better overview, check the Content manager for the missing pages. For having the log in Confluence, you need to have the Premium version of it.

In my case, what we did, we have disabled the JWM product as the business projects are part of Jira now and we were billed for one product for both software and business projects. As for going above 10 users, you should be billed only for Jira.

Hi @Jeremiah Jira and JWM are already one product - merged happened 2 months ago. Do you have an annual subscription, because this is why you are seeing the JWM product as well? When you cross the limit of 10 free users, you will be starting to use the Standard plan for Jira, not JWM.

Welcome @Saksham Dubey It appears that the current user doesn't have the read and write permissions on your system. To fix this, please follow this guide right here: https://confluence.atlassian.com/jirakb/how-to-fix-directory-permissions-in-windows-for-jira-server-1004961049.html Let me know if it helps.

In this case, this is not possible, since this is actually hard coded, and this is not given as an option for field configuration.

Hello, welcome @Dmytrii Tykholaz Yes, there is a possibility to do this by changing the field configuration for the Description field making it Required. You would go to Settings > Issues > Field Configuration. Find the Description field and click on Required. After that, click on FIeld Configuration Scheme and create a…

Hello @Eduardo You can create a global automation by navigating to System > Global automation.

Hi @[deleted] Issue linking in Jira is being used to create the dependencies between the issues. For example: Before task B gets in progress, task A needs to be done. Linking issues doesn't necessarily mean reflecting the the changes on the other issue. For this, you would have to create automation rules that will trigger…

@Andrey Ivanov Let me know the results. BR, Nikola

Your Rejected status is unmapped, it needs to be part of the Done column.

Hi @Andrey Ivanov What is your board column customization?

Hello @Ashok Shembde Converting from team managed to company managed and vice versa is not possible. The workaround for this is in your case to create a new company managed project and move all of the issues from team managed to company managed projects. There are some things to consider when moving from team managed to…

I'd suggest renaming your custom field then, otherwise, you will keep getting the same errors.

Hello @suneel babu Sadly, not yet as this has been created as a request: https://jira.atlassian.com/browse/JSDCLOUD-1914 However, as a workaround you can use the free app named Reports - Charts and Graphs Free, where you will have the option to choose the Request Type:

Hello @Shaun Neighbour Can you describe a bit more the part where KB articles appear before logging a ticket,not sure what this means. Jira has Project pages that are connected with Confluence. All of the knowledge base from Confluence is stored in the Project page of your Jira project.

Hello @Inna S This is something that has been hard coded and sadly cannot be removed. You can always open a new discussion regarding this proposition. As @John Funk have said, you can raise a support ticket for Atlassian and see for their response, but I do know that this is not possible to do unless Atlassian decides to.

Welcome to the community @Robin Schuster To understand this better, do you mean if the whiteboards can have macros within them?

All of the statuses that are in Done status category are in the far right column. So yes, you should do this. 

Are you using the Confluence Calendar feature or a third party app like Outlook?

Hello @[deleted] If you move the COMPLETE status under DONE column which also represents the status, it will be closed. The green bar represents the column that has the DONE status category. This category can have multiple DONE statuses (including the status named DONE).

Welcome to the community @Bruce Lagatree It does sound like a strange problem. I wanted to replicate the issue from my side, and I've selected the 2nd day of the month, but I haven't encountered with any of these issues. Could you please post a screenshot of the issue you are having and please blur out all of the sensitive…

To add, you can distinguish your custom fields from your system fields when you see the LOCKED tag by the name of the field. LOCKED indicates that the field is a system field created by Jira.

Welcome to the community @Sintia Pulido Sardiñas ! Do you already have some issues that were created with the Start date value? Also, when you rename your custom field, the data that was stored in your custom field will not be lost.

Welcome to the community @Anita Lundin ! Do you have the edit permissions in your project? Have you tried clearing your cache and also running in incognito mode? Is this only happening to you or there are other users affected?

Organization admins have the ability to see which licenses do the users have within the organization. The customer license is something that needs to be checked.

You can always change the issue types of your project, by going to Project settings > Issue types > Edit. From here, you can define which issue types you will use. 

Welcome @Eduard Ferran Mulero ! Can you please clarify what do you mean by changing the field from Epic to Change? Do you need to be using Change issue type instead of Epic?

If you cannot see the third project, this could be to the board permissions where you were excluded as a viewer.

Welcome @Jary Nubla Have you included your third project in your query when you were creating the filter? Is this not only showing to you, or everyone else? Are your columns matched with your workflows for all of those three projects?

Ah, no. It's different. You would need to be the organisation admin to be able to access the User management part. If you do not have access to this part, you should ask your org admin to check the license for your user.