Nikola Perisic Community Champion

It actually is a good feature request. This should be part of the Insights. The furthest that you can see is for the mobile app usage and basically thats it.

Hello @Aresky Bandera Currently, there is no feature like this in Atlassian. I've looked up the APIs' as well, nothing was found to retrieve the data that is based on the apps.

This only works for Jira automation rule but for customer notifications this won't work.

Have you tried in incognito mode and different browser?

Welcome @Amber Elinsky * Is your project team or company managed? * For company managed, when you go to Configure Board option and the Card layout do you have your Labels field added? * If you are using Scrum, there are labels for both Backlog and Active sprints

Welcome to community @RP With GET call you will get the response of "updated" which returns the date when the issue has been updated.

Hi @Ásta Hrönn _RdN_ no, you need to have a Confluence license in order to use it as knowledge base or adding the articles.

You need to set up for both projects since agent and requests channels for Slack will be different.

Hello @Clayton If you have the premium version of Jira, you can use sandboxes which copies the production data. You can make any changes you want without affecting the production sites.

Welcome to the community @Carlos Lozano Ivars Custom field for checklist wouldn't really work unless you have Jira Product Discovery. Does the alternative of radio button work for you?

Hello @Purnendu Chavan Rather using the comments, I would suggest to create a service management project where in the request type you can specify forms that you can create either from a template or start from the blank.

Hello @Santhosh Raj Have you tried {{assignee.displayName}} ?

On that note, this is something that was hard coded and cannot be changed.

Swimlanes can only be created in company managed projects. The project that you have is a team managed project. To mitigate, you would have to create a new company managed project and bulk move all of the issues from team managed to company managed project.

Welcome @keivan / K1 * When you say data, what exactly do you mean here? Do you need the data of the current users for specific Atlassian products on your site? * The export of your issues?

Hello @Ruchi , you need to allow in your service management project for users that don't have the Atlassian account to use your portal. To do this, go to Project settings > Customer permissions > update the customer access settings > Portal access section and click on Allow customers to create accounts then check Customers…

Have you tried this in incognito mode and different browser. If these do not help you, then this is a bug.

Hello @Frederik Vanhaelst , to filter the board by a filter won't be possible because it breaks a board. Refering article: https://community.atlassian.com/t5/Jira-questions/How-to-sort-the-Backlogs-in-Board-by-priority-in-2024-Jira/qaq-p/2578536

Welcome @Gary * For amber color date, try using: due = "3d" * For red color date try using: due <= now() 

Hello @BKT Helpdesk I've removed the details for your privacy. What error do you see when you try to delete the customer.

Welcome to community @Richa Verma Go to Settings > Security > Space Permissions, search for your personal space and look for Restore permissions option.

Hello @CDO Admin * When you mention participants, this is a service management project? * Are you trying to add this participant from the portal side or from the agent side (JSM project view)? * If this is a Jira software project, user cannot be selected from the user drop down when they do not have the Browse users and…

Since you already have done the different browser and clearing the cache and still there is this error, then you should contact the Atlassian support:https://support.atlassian.com/

Welcome to the community @Eashir Arafat Do you have any errors in your developer console when you click on the Submit button?

Welcome @Paula Dominguez Is this the customer email notification? If yes, you can change the template by going to Project settings > Customer notifications > Templates. You would need to find the HTML and CSS where this was included.

Hi @Tomasz Sarzyński For integrations you can check your Apps > Manage apps. For this you would need to have site admin permissions. Since you have mentioned the APIs for these applications, you would need to refer to documentation of those applications, since Atlassian doesn't provide that.

@vkoschek so far, no. This is not included in the roadmap from Atlassian just yet. You can follow the updates here: https://www.atlassian.com/roadmap/cloud

@Ayse Barlas How many issues you were trying to export? How many users are affected by this issue?

Welcome @Ayse Barlas In which format were you trying to export your issues?

Welcome to the community @Assaf Pesso This issue is usually appearing when the email address has been added to the supression list by Atlassian in order to prevent spam. I believe @Theodora Boudale can help us here.