Nikola Perisic Community Champion

Welcome to the community @VSK On the contrary, Atlassian Guard premium offers this feature. You can find the feature list here: https://www.atlassian.com/software/guard/guard-premium

When you want to login with your old account with incognito mode, does it ask you for 2FA again?

Welcome @Drongo When you created a new account it also asked you for 2FA?

@Lee Hutchinson You can also use it in the portal: https://support.atlassian.com/jira-service-management-cloud/docs/use-the-virtual-agent-in-your-portal/

Hello @Lee Hutchinson Virtual agents are working based on the Slack channel that you connect to your service management project. There two types of channels: * Request channel - this channel can be included for both your customers and your agents * Agents channel - this channel is only specified to be used only by the…

Welcome to the community @Dimitrios Laskaratos Do you by any chance have the access to User management or admin.atlassian.com? If this is not the case, you need to contact Atlassian support so they can name a new site administrator.

Welcome @Julia Gabriela Candiotto Have you tried to export your issues in multiple batches (like 300,200 and 100 issues for example)? Have you tried using a different browser and do this in incognito mode?

Hi @Ashok Shembde First check your personal settings and the Default notifications: Next, check for the global permission which is Browse users and groups and see if you belong to the groups. If you don't have the access to your groups, this is something that your Org admin needs to check. Third, from the System check the…

Welcome @denis.nevenchanov is this happening on all of the browsers? Have you tried running in the incognito mode as well. This looks like a temporary bug.

Welcome @Kobpong Leknoi Atlassian University: https://university.atlassian.com/student/catalog/list?category_ids=21734-free-training Youtube Channels: Apetech Tutorials Ravi Sagar Jira Bro Go through all of the free videos that Atlassian university has to offer, you can get free certifications as well.

Hello @khushboo_puri QMetry is separated from the Jira issues. For example: When you search for this issue in Jira, it doesn't appear at all. Also, there are no custom fields that are related to this app.

Welcome @Sylvain Xavier Is this a third app that you are using that has an additional dashboard gadget? This is not available by default in Jira.

Sadly no, none of these fields can be shown on the right side.

As mentioned by @Jack Brickey , you cannot display the summary on the timeline and also even if it was possible it still cannot be displayed on the right side.

Do you mean that these issues to be showing on the right side of the timeline?

Welcome @vkoschek By default, your timeline is showing your Epics. Example: When you say you don't see the summary, do you mean that you do not see your issues on the timeline? Your tasks and stories are within your Epics:

Hi @RG Have you tried using different browser, running in incognito mode and clearing the cache of the browser?

Hi @Marc -Devoteam- , thanks for heads up, didn't know it's a new feature since it wasn't posted in the articles (not that I saw it). @Sven Müller please refer to the Marc's answer.

Is this showing on all of your Scrum projects, or just one?

Hi @Sachin B I removed your site URL in order to keep your privacy secure. Currently, there are no active maintainances from Atlassian status site. You should contact Atlassian support for this issue.

This is strange indeed. I don't have this showing up at all. Which options do you have when you click View settings?

Hello @Patrick Alexander For both company and team managed projects you would set an automation rule: * Trigger - User added to the group * Send email - To: search for the group administrators or confluence-administrators As a subject you can use {{user.fullName}} to see who has been added to the group. For restricting the…

Hello @Sven Müller , can you send a screenshot of this appearing to you? Blur all of the confidential data.

@Prathap DL for example: The query will return all of the issues that contain the word "App" in it. This can be either the summary or description.

@Revathi Nukala this would need to be escalated to Atlassian by raising a support ticket for them.

@Revathi Nukala I have used the General service management for IT teams. But this isn't the case on why this is not working for you. Like I've mentioned within my answer, try different browser, try incognito, clear cache. Another thing, open your browser developer console, try to click on the three dots again and see if…

Welcome @Lionnel Sybil Djomo You cannot set the automation rules for this project because you are not the project administrator. You need to contact either other project admins or your Jira administrator to add you the Administrators role of the project so you would get the Project settings option where the Automation will…

@Revathi Nukala Have you tried using different browser, incognito mode, cache clearing? If none of the options is not working, this is something that needs to be addressed to Atlassian Support: https://support.atlassian.com/

Hi @Marc -Devoteam- I have created a test service management project, and the option to configure the boards is available:

Hello @Revathi Nukala Are you the board admin for this project? If yes, try different browser, start in incognito and clear your cache and try again.