Comments
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For Windows echo %JAVA_HOME% is the correct command. Sorry, I was thinking of the linux/unix echo command. If you have a 32 bit version of Java installed to this machine, I would actually recommend uninstalling that version. The 64 bit version of Jira won't be able to use that Java version and in turn it could cause…
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Hi Mariusz, I have not been able to recreate this problem in my 7.12.1 version of Jira. I suspect that this is being caused by a plugin to Jira you have, or a script in your Jira instance that might be changing a font in some way. I would be interested to see if you can temporarily disable the user plugins in your Jira…
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Sorry, it is not possible to print cards from the sprint report. I mentioned it because it can be a useful way to quickly see which issues were completed in a sprint and which were not.
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Hi Tim, I believe the answers to your follow up questions are actually explained inside the first setup document that Victor directed to you. From that document: Use Integrated Authentication or 'Windows Authentication Mode' (Optional) Windows authentication is only available for Bitbucket Server instances running on…
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For Atlassian licensing, our server products have historically had a perpetual license. Meaning you can continue to operate that product indefinitely without additional costs in licensing from Atlassian, you simply won't have access to support or upgrades. The same is not true of data center or cloud deployment types. But…
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The reason you can't do this is related to the fact that when a sprint is closed, that sprint is removed from the board view. You could reopen the sprint long enough to print out the cards you want. Cloud doc - Server doc. Alternatively, perhaps the use of the Sprint report might be helpful for retrospective means as well.
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Thanks for that info. I was messing around with this a bit more and I found a way to reproduce the problem here. In my case, I was able to recreate this issue only when the permission scheme in use by this project removed the Project Role: Administrators from the permission called 'Administer Projects'. In its place I…
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Jira is not designed to handle the single email address used across multiple projects. It has been requested in the past in a series of feature requests but each time these have been closed as something that won't be implemented into the product. If this is something you want, I would recommend looking into a 3rd party…
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The feature to create a new linked issue from within an existing Jira issue was introduced in Jira 7.1.0, see release notes Jira 7.1. In this case, Steven's answer doesn't apply here. The limitation there is in regards to creating new linked issues from Jira Software/Agile projects. In Software projects, this is not…
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This is not something that Jira alone can do by itself. However there are 3rd party plugins to Jira that can give you this kind of functionality. I suspect there are multiple plugins that can do this, but the one I found in my initial search is the Jira Misc Workflow Extension. It has a workflow condition called Linked…
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It means that your Jira installation has more than one 'is blocked by' link types. You can see all the link types in your system if you are a Jira administrator. See also the Configure issue linking. Your JQL query is using the hasLinks() function which is provided by the Scriptrunner plugin. It appears that this plugin…
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What version of Jira are you using? In my instance, I had to grant my other user the role of project administrator before they could add new versions to the project. But once I did this, that account could do so both in the project config page and via the issue itself. You mentioned they are an admin, but I'm not clear if…
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The fact that we see your system was trying to use that --JvmOptions9 option is an indication that the system has a Java 9 or later version installed and Jira is trying to use that JVM to load itself. In the present versions of Jira (7.12.x), Jira does not support Java 9 or later yet. See Jira Supported platforms 7.12.x…
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You can't uninstall Core. Service Desk and Software require it. However you don't have to license Jira Core (as long as you have applied a valid Service Desk or Jira Software license). Since you have an expired Jira Core license, you can just delete that license key from the system. In Jira 7 you can do this by going to…
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Yes there is a way you can do this. What you would need to do though would be to install Oracle Java separately from Jira. Please see our documentation on Installing Java. Jira exe and bin installation files bundle with them an Oracle JRE (java runtime environment). If your operating system does not have defined a…
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It sounds like the proxy could be blocking certain rest calls periodically. But this is difficult to confirm until you look closer at the client's browser console logs when this happens. You can also try to recreate this problem and then generate a HAR file to see this too. Basically, I would look for any HTTP error codes…
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The Rank field is a custom field created by Jira Software. Yes it is used to determine the order in which issues appear on an Agile board. I would first recommend that you take a closer look at your board filter. By default, Agile/Software board are 'Order by Rank Asc', however it is possible that you might be ordering…
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Ah, The documentation link above is for Crowd 3.3. I didn't realize you were using a different version. I'd recommend instead trying to follow the corresponding document for the 2.10.x version of Crowd. You can find this in https://confluence.atlassian.com/crowd0210/automatically-assigning-users-to-groups-849055245.html…
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Are you using Jira Cloud or Jira Server? I found an existing feature request for Cloud over in https://jira.atlassian.com/browse/JSWCLOUD-15988 While this has not gotten a large number of users yet wanting this, another user has commented that there are using a plugin called Abacus currently to transform a text field in…
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I would recommend checking out the community thread of Java 11 and OpenJDK support for Atlassian Server & Data Center products. In it, one of our product management team members explains Atlassian's plan moving forward in regards to our Server products. TLDR: it looks like Atlassian Server products will start supporting…
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When you're using Crowd with Jira, it is not something you can do from within Jira. Instead a Crowd external directory handles those group memberships itself. This is explained in more detail in the Crowd documentation: Automatically Assigning Users to Groups As for maintaining the group memberships that already exist,…
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I don't think it's anything you're doing wrong. But in Jira 7 the way licensing is handled in Jira changed significantly from previous versions. All the Jira Agile/Jira Software functions become unavailable to anonymous users, including dashboard gadgets. I would recommend checking out this KB: Anonymous User does not have…
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Are you looking to create a custom field that only has time? If you don't mind the date, Jira's own built in custom field called date/time can be used to at least store a time value. From there the display of that data in terms of 12-hour vs. 24-hour time formats could be achieved by following the steps in this KB: How to…
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What steps are your users trying to follow to change their passwords? Given what I know about your setup, I don't have an expectation that Confluence users will be able to change their passwords from Confluence itself. In this kind of configuration, Confluence is technically using external user directory (Jira) and as a…
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There are two different approaches you could use in Jira Server to make this work: * The first is by modifying the workflow. * The other is by using SQL to unlock this system field (at which point you can make it required in the field configuration in use). Method #1 is explained in the KB : How to make Epic Link required…
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When a user in Jira is writing up a description or comment on an issue, it is possible for them to start a new word with the @ symbol. When users do this, if they have permissions to search user objects in Jira, then for each letter they type after this, the rest endpoint can be called to search for user accounts that…
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Hi Gary, I too can't see the post on this thread I had earlier, that is very strange. When I logout of our site and return to this page, I CAN see my previous post. I am raising this problem with my own support team to better investigate what might cause this behavior. In the meantime here is a quote of my previous reply:…
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I would not expect a Jira Core or Jira Service Desk only user to be able to see the issues in an epic. Since Epic issue type are special to Jira Software functionality, in order to fully utilize that issue type each user has to be a Jira Software licensed user. Otherwise they can at least see that the issue exists, but…
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Violation is such a strong word. I was not seeking to call out a violation exactly. Instead, I noticed that both solution partners have relatively very few posts to community and I wanted to make them more aware of our guidelines. I am trying to encourage vendors/partners to follow our guidelines and avoid using community…
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@Mona Sood Have you seen @john morrissey's post about using Jira behind AWS ELB with SSL offloading and http/https redirect? Perhaps this could help you with your specific configuration here as well. The title of this thread though also has me concerned about Jira getting hung during a restart. There was a known bug where…
