Humashankar VJ Expert

Hi @Gourav Puri Goswami Verify that your access token has the necessary scopes, such as read:jira-work and write:jira-work, by checking the Atlassian Developer Console under your app's permissions. * Next, retrieve your Jira cloud ID by making a GET request to the accessible-resources endpoint, including your access token…

Hi @Adrian M - Thanks for the update - This helps !!

Hi @Ruth Madrigal Thanks for the insight. Ensure that both workspaces are indeed associated with the same Jira account. You may need to check your account settings or contact your Jira administrator. Best Regards

Hi @Gourav Puri Goswami While Jira's REST API does not directly support bearer token authentication for most operations, there are alternative approaches to consider. * One recommended method is implementing OAuth 2.0 with the authorization code grant type, which provides a bearer token for authentication. * This approach…

Hi @Ruth Madrigal First, attempt to switch between workspaces by selecting your profile avatar in the upper-right corner of the top navigation bar. Choose a workspace from the "Recent workspaces" list or select "All workspaces" to view a comprehensive list of all the workspaces you're a member of. Additionally, clearing…

Hi @Dawn Criswell There is no built-in way to recover deleted content. There are marketplace apps available that can enable tracking and restoration of deleted issues, but these need to be installed and configured before the deletion occurs. Hope this helps - Happy to help further!! Thank you very much and have a great…

Hi @Ahmed Attya Can you set the Synchrony service type to ClusterIP, which is suitable for most Kubernetes deployments. Additionally, it adds the SYNCHRONY_SERVICE_URL environment variable to Confluence, specifying the Synchrony service URL. Furthermore, this configuration sets the replica count for both Confluence and…

Hi @Ahmed Attya The choice ultimately depends on your specific Java runtime environment and any particular JDBC features you might need. ojdbc8.jar is still a nice option and is compatible with Oracle 19c. Best Regards

Hi @Pratyusha Kar You can implement a custom solution using webhooks. * The process begins by configuring a post function to send a webhook or signal to an external service or a custom script on the server. * This trigger sets off a chain of events that ultimately notifies the user's browser. To achieve this, you can…

Hi @John You can create a formula field using the CONCAT function. This will merge the values from the three fields into a single list. * To process this list, find duplicates, and sort by frequency, you'll need to utilize custom JavaScript. * To achieve this, create a new formula field and use a JavaScript code that…

Hi @Steve Letch While the Confluence cluster is typically managed through the browser GUI, it is possible to exit rolling upgrade mode without using the graphical interface. This can be achieved by directly modifying the database, but it's essential to exercise caution and only resort to this method as a last option. * To…

Hi @Ahmed Attya First, verify that all necessary environment variables are properly set in your values.yaml file, ensuring that all required configurations are in place. Next, confirm that the Oracle JDBC driver is correctly installed and configured, as this is crucial for establishing a successful connection. Finally,…

Hi @Thanh Lam Your approach to troubleshooting the issue by comparing manually created content with script-generated HTML is a good starting point. But, the fact that even manually created HTML doesn't render the chart when updated via the API suggests that the issue goes beyond content structure. To further investigate,…

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Hi @Rajan Dangol Try to leverage the built-in Contributor macro within the Page Properties table. To do this, simply add a field to the Page Properties table, insert the /contributor macro, and edit the macro settings to select the "inline" format, show the last contribution time, and set the count limit to 1. This method…

Hi @Theresa Barnard To begin, create a dedicated space in Confluence specifically for your customer knowledge base. Utilize the "Single space guests" feature to invite customers as guest users to this designated space, thereby limiting their access to only the knowledge base space. * Next, link this Confluence space as…

Hi @Nataliia Sosnovshchenko Please make use of this thread to learn more - Solved: Is there a way to display page statuses next to ti... Hope this helps - Happy to help further!! Thank you very much and have a great one! Warm regards

Hi @Alex Trebek There is no built-in feature to add custom properties or tags directly to attachments. The Attachment class's JavaDoc refers specifically to system-defined properties, and does not support user-defined properties. Moreover, unlike issues or projects, there is no dedicated service class for managing…

Hi @sonag Can you try obtaining the necessary IDs (cloud ID, form ID) for making API requests, make use of this link which is relevant to your problem statement How to get Forms Data VIA RestAPI in Cloud Best Regards

@masayuki onishi - Your frustration is completely understandable.

@SGC Associates Ltd You can reach out Atlassian with the help of this - Atlassian Support Regards

Hi @Ragavendra Reddy Can you try using a different web browser or clear your current browser's cache and cookies to rule out any browser compatibility issues. Hope this helps - Happy to help further!! Thank you very much and have a great one! Warm regards

Hi @Kaitlin Madsen It's essential to note that those set up as Contributors have limited access compared to Creators. * To ensure seamless collaboration, review project-level permissions for each JPD project and verify that the external users' group or role has at least "Browse Projects" permission. * Additionally, confirm…

Hi @Ashley Zimmerman Can you try by adjusting the customer permissions in the project settings. To learn more - Email requests not working/not showing up in JIRA Hope this helps - Happy to help further!! Thank you very much and have a great one! Warm regards

Hi @Bhuvan Annamalai Ensure that the OAuth app is installed correctly and completely, and double-check that the client ID, client secret, and redirect URI are accurate. As well, confirm that all necessary scopes are enabled and validate the app permissions in the Confluence admin settings to ensure that they are…

Hi @SGC Associates Ltd Can you ensure that the Flask endpoint is accessible from Jira's servers and hasn't been blocked by firewall rules, which could be preventing the connection. Furthermore, verify that your SSL certificates are correctly configured and trusted by Jira, as any issues with certificate validation could…

Hi @Najeeb Zaidi You may need to utilize third-party apps like Elements Connect, Table Filter and Charts for Confluence, or ScriptRunner, set up a Confluence database with the checklist items you want to use, ensuring you define your data clearly using appropriate field types. Hope this helps - Happy to help further!!…

Hi @Quan Begin by ensuring that your Confluence template supports dynamic content insertion, as some templates may have limitations on handling Jira issue data. Verify that you're using the correct JQL query, such as filtering issues by fix version using "text fixVersion = "{{version.name}}"". * If this doesn't work due to…

Hi @Adam Greer It appears that you're experiencing a permissions issue with Cloudflare CASB and Confluence. * Start by reviewing the OAuth scopes assigned to your app, ensuring that "read:space:confluence" is explicitly included. * Next, confirm that your app is correctly set up in the Atlassian Developer Portal, noting…

Hi @Thanh Lam First, ensure that the HTML structure of your table is correct and sticks to Confluence's storage format requirements. Also, verify that the chart macro is configured correctly and is pointing to the right data source. Besides, confirm that you are incrementing the version number in your API request, as this…