Humashankar VJ Expert

Hi @Xyz Xu Jira Cloud’s development status is provided by the native GitHub–Jira integration, which includes Jira’s “development information” (e.g., pull requests, commits). This status is not directly controlled by custom workflow logic in GitHub Actions. To ensure that the development status only reflects PRs merged from…

Hi @Kristina Eddy An outdated browser cache can cause Confluence to load old JavaScript files, leading to issues. Clearing the cache and cookies for the Confluence site is a quick fix worth trying first – it'll force your browser to grab the latest assets and might just resolve your loading or formatting problems. Hope…

Hi @rchenx2 Yes - You should be able to add another billing profile to manage your needs To learn more - Understand billing profiles | Atlassian Support Best Regards

Hi @Ian Choy You generally cannot self‑reactivate a deactivated Confluence Cloud account, an admin or Atlassian Support must help, but your existing spaces/pages are usually preserved and can be restored as long as the site and account have not been permanently deleted To learn more - Solved: How to reactivate my account.…

Thanks @Amanda Barber - Looks then it is not only me and it sounds like a global issue in the eco system

Thanks @Andy Gladstone I attended a few Ace sessions, but I don't see the corresponding Kudos reflected in my account. That's what prompted me to ask if the Ace Attendee Kudo was still active

Hi @Jatin Can you give a try with this approach, * Use this JQL to fetch the list of issue keys with worklogs dated within the current day, using the query: 'worklogDate >= startOfDay() AND worklogDate <= endOfDay()'. * Then, iterate through each issue in the result set and make a GET request to…

Hi @Mat Shaw Based on your setup and observed behavior, it’s likely that the issue stems from how HaloPSA handles the webhook secret key. * Confluence requires that webhook authentication be performed using an HMAC SHA256 signature, generated with the raw secret key (not a pre-hashed value). * If the signature is computed…

Hi @503429488 JIRA's standard audit logs do not provide detailed information on file downloads, including user identities (SSO IDs), timestamps, and dates. * While JIRA's built-in audit logs cover various administrative and security activities, downloading attachments is a notable exception. * To track file downloads with…

Hi @Pierre Chalfoun Kindly verify that you have the necessary OAuth scopes and explicit space permissions and ensure that there are no page-level restrictions blocking API access to the space you need. If necessary, adjust permissions to grant the required access. By taking these steps, you should be able to resolve API…

Hi @cngufeng1 You can retrieve all Bitbucket pull requests linked to a Jira issue using the Jira REST API endpoint: /rest/dev-status/1.0/issue/detail?issueKey=PROJ-123&applicationType=bitbucket&dataType=pullrequest. * This will return detailed pull request information, including PR ID, title, URL, status, and repository. *…

Hi @MR ᴩ ʜ ᴏ ᴇ ɴ ɪ x Please ensure all required global and project permissions are set for Xray. Double-check your project’s field configuration for any required fields that might block Xray panels from rendering. Clear your browser cache or try a different browser to rule out display issues. Since you’ve resolved the…

Hi @Mike Korelski To troubleshoot connectivity issues, test the Jira Audit Log API using manual API calls with a tool like Postman. This will help determine if data is accessible outside of Microsoft Sentinel. * If the API returns no data despite correct configuration, collect relevant connector logs and contact Atlassian…

Hi @Rupert Sinden Kindly confirm that your Jira project and issue type mappings are correct, and that the JIRASyncUser has the necessary permissions. Review the AWS Service Management Connector logs for any errors and ensure your Jira plan supports bidirectional integrations. Also, verify that SQS and EventBridge…

Hi @Antonia You can export filtered asset lists as CSV files directly from the Assets UI. This feature allows you to easily edit asset information in Excel or Teams. Please note that this functionality requires a Premium or Enterprise subscription To learn more - Export objects | Assets | Atlassian Support You can edit…

This is such a thoughtful initiative! In our team, Confluence has become our single source of truth, from project documentation to knowledge bases.

I'm excited about the Jira Product Discovery Premium launch! The ability to manage unlimited product discovery projects, integrate with Advanced Roadmaps, and configure custom fields brings serious scale and flexibility. Plus, the enhanced admin controls and security features are perfect for enterprise use.

Hi @Nicoly If you cannot delete your Atlassian account (Confluence) because you are the last admin or billing contact, transfer those roles first. If you're not an admin, ask your admin to delete your access. * If you're still unable to delete your account, you can contact Atlassian Support through their support…

Hi @MR ᴩ ʜ ᴏ ᴇ ɴ ɪ x To resolve the issue, unsubscribe and uninstall the existing Xray plugin, then reinstall Xray from the Atlassian Marketplace. This will ensure you have the latest version of the plugin, potentially resolving any existing issues and getting you up and running smoothly again. To learn more: * When…

Hi @Zineb BAZOUN To effectively track test execution progress, create a custom filter with the criteria "Issue Type = Test Execution" and "Project = XYZ". * Then, add a gadget such as "Test Execution Progress" or "Test Run Status" to visualize your test execution progress. * Configure the gadget to group test executions by…

Hi @Lars Øvlisen To import structured data, utilize the database CSV import feature if available. * For bulk page creation with templates, leverage the REST API with scripting. * For Excel-like functionality, consider integrating an app like Elements Spreadsheet. Note that Confluence doesn't offer a native, one-click…

Hi @anitha.palamalai Try with integration like Team Calendars, which can display Jira tasks as calendar events, providing a seamless integration. Moreover, these add-ons can also track task durations and offer custom views, further enhancing their functionality, as seen in Team Calendars and similar applications since…

Hi @Baris Can Cetin Confluence's standard editor does not have built-in support for footnotes. Explore using third-party apps / macros. One popular solution is the "Footnotes for Confluence" app, which enables you to insert footnotes using a macro. By placing a footnote marker in your text and adding a "Footnotes Display"…

I enjoy hearing about your team's adventure in New York! As for quoting movies, I'm a big fan of 'The Lord of the Rings' sequence and can count some memorable lines from the films.

Hi @Mohsen Zare If you see \version_name\ - UNCOVERED in the Requirement Status field, it means that for the specified version, Xray does not detect any valid Tests linked to your requirement (e.g., user story or bug) using the recognized link types and supported issue types. Double-check your issue links, the…

Hi @Afrothiti Manolis Confluence Databases have limitations when it comes to tracking changes and activity. Unlike Jira or JPD, they do not support field-level change history or audit trails, including for date fields. * This means that there is no automated way to track when a field, such as a date, was changed or by…

Hi @Andreas Kemper The prompt to set up Multi-Factor Authentication or verify your identity is a deliberate security measure enforced by the Atlassian organization you are accessing. This external user security policy requires periodic re-authentication to ensure the security of the organization's resources. To learn more…

Hi @Pantham Akhil The issue you're experiencing with reordering issue types in the "Create Issue" dropdown is a recognized limitation in Jira Cloud. Despite making the correct changes in settings, Jira currently does not apply these changes to this specific dropdown, a challenge faced by many users. To learn more - Solved:…

I'm proud to be part of an amazing team that's making a real impact. While I don't like to brag, I'm grateful for the opportunities I've had to grow and contribute to our team's success

Hi @Jennifer Neusch Jira's built-in workflow conditions can block a parent issue from closing if sub-tasks are still open, but they don't provide any feedback to the user. To display a clear error message, consider using a marketplace app like ScriptRunner / JMWE, which offer workflow validators with custom messaging. By…