Humashankar VJ Expert

Hi @Pablo Aurelio Gómez Dipré Adding a network path folder or file as a hyperlink in JIRA is possible, but it's essential to consider a few key points. To create a hyperlink to a network path, you can use the file:// protocol, with the correct format being file://///server/path/to/your/folder. But, there are chances that…

Hi @Thanh Lam Looks like it is due to how the macro processes its source table. It may due to its dynamic binding to a data source, such as a table, in the Confluence storage format. When updating the page content via the REST API, the macro may not properly reprocess the data source until a manual update is triggered in…

Hi @Ayoub Bhija Thank you for clarifying your use of Active Objects (AO). * I understand that AO table names in the database follow a specific pattern, consisting of a prefix "AO_", a generated number derived from the MD5 hash of your plugin key, and the entity name. * The generated number is taken from the last six…

Hi @Bhanu Prakash To export active Jira Cloud users to Splunk without incurring extra costs or granting site admin access, you can leverage the Jira REST API.* Generate an API token for authentication, then use the /rest/api/3/users/search endpoint to fetch active user data. * Format the data as JSON or CSV, suitable for…

Hi @Adrian M The renderer used for the text fields may not support rich text formatting, which could lead to issues when text is edited or formatted improperly. It's advisable to check if the field is set to use a renderer that supports rich text (like Wiki Style) rather than plain text. To learn more - Confluence Jira…

Hi @Ayoub Bhija When working with the EntityManager in Jira, there are limitations to be aware of. Specifically, the EntityManager does not provide a direct method to retrieve the table name, such as getTableName(). Instead, table names are determined by the @Table annotation on the Active Object class or follow a naming…

Hi @Anita Chen For Jira Data Center, there's no specific limit on the number of devices that can be logged in with a single paid standard account. Users can log in from multiple devices simultaneously without any restrictions. However, if you're looking to restrict an account to log in from only one device, Jira doesn't…

Hi @Shae Theaker To learn more refer to the article Jira Timeline: A Comprehensive Guide to Project Timelines which provides a comprehensive guide on managing project timelines in Jira, covering various aspects that align with your query about best practices for cross-project timelines * Understanding Project Timelines *…

Hi @Sat N Calculating averages dynamically in Confluence without hardcoding month names is achievable by leveraging advanced techniques with Table Transformer and SQL-like queries. * The objective is to dynamically reference column names, such as Oct, Aug, or Dec, from the Summary excerpt and utilize them to calculate…

Hi @Kim Richards Thank you for the update! It sounds like you’re on the right track by linking the Test Plans to the Stories using the "Tested By" link type. This should indeed create individual associations at the Story level. The quarterly increment setup for Fix Versions may have unintended implications for Test Plans…

Hi @Kim Richards Ensure that the link type used to connect the Test Plan to the Story is distinct for each story. This guarantees that the link is specific to that story and doesn't inadvertently impact others, and also Verify that Test Plans are being linked specifically at the story level. Ensure that they are not being…

Hi @sao bien To ensure that review actions are retained even after edits, consider customizing your workflow configuration within Comala Document Management. Utilize the Workflow Builder to modify your existing workflow or create a new one that accommodates review actions persistence. This may involve adjusting transitions…

Hi @James Dossett In Confluence Cloud, the Excerpt macro has a notable limitation - it lacks a field for assigning an "Excerpt Name." This exclusion restricts your ability to reference multiple excerpts from a single page using the Excerpt Include macro. Currently, the Excerpt macro in Confluence Cloud does not provide an…

Hi @Kousalya S Comala Document Management currently lacks direct API support in Confluence Cloud, unlike its Server counterpart. Although accessing Comala Document Management APIs from Confluence Cloud is restricted and not directly supported. You can utilize ScriptRunner to make standard REST API calls, and for further…

Hi @Adolf To track issues that have moved between sprints, you can use JQL project = "YourProject" AND sprint IN closedSprints() AND (sprint IN openSprints() OR sprint IN futureSprints()) Else you can make use of Sprint Burndown chart. Hope this helps - Happy to help further!! Thank you very much and have a great one! Warm…

Hi @Amichai Klipstein To enhance your content management capabilities, consider integrating MultiExcerpt with Comala Publishing. This enables you to consolidate multiple excerpts onto a single page, streamlining your content management process. By leveraging MultiExcerpt, you can maintain consistency across different pages…

Hi @Nguyen Tu Anh For company Projects - Ensure that you have the necessary permissions to view reports. Check if your user role has access to view aggregated data, which is required for the DevOps Report to be visible. This can be managed through the permission scheme associated with your project - to learn more…

Hi @Lieferer Try to use the Page Tree macro which allows you to show a dynamic list of pages that reflects the hierarchy of your Confluence space, including parent categories to learn more - Insert the page tree macro | Confluence Cloud | Atlassian Support Best Regards

Hi @sonag Can you confirm that the form you are trying to attach must be accessible to your user account. Best Regards

HI @Anthony Giordimaina Certain ScriptRunner functions available in Data Center are not directly transferable due to differences in platform capabilities, this may be inside the limitations of ScriptRunner for JIRA Cloud. Best Regards

Hi @RaymondTing Please refer to the similar post to learn more about this use case Solved: How to delete a customer organization completely? Best Regards

Hi @Christopher Shore This seems like a browser extensions or security settings giving hard time, can you check from a different browser or from a private browser? Regards

Hi @Jude User can directly work with Atlassian support. Atlassian support will handle recovery for unmanaged accounts. Atlassian Support To learn more - how to disable 2 step verification Hope this helps - Happy to help further!! Thank you very much and have a great one! Warm regards

Hi @Dileep Gupta Ensure that the URL you are trying to embed is publicly accessible. (e.g., YouTube videos, public web pages with open embed permissions). If the URL works fine in your browser but not in Confluence, it might be due to restrictions on the server where Confluence is hosted or network rules that block certain…

Hi @Darya Configuring a sprint name template is not a native feature in Jira Software Cloud. Unlike other customizable settings, Jira does not provide an administrative option to set a standardized template for sprint names. Sprint names must be manually input each time a new sprint is created, and any consistency in…

Hi @Krithica G (EXTERNAL) Give a try with Script runner, to learn more - 7 must-have apps for Atlassian Bitbucket Hope this helps - Happy to help further!! Thank you very much and have a great one! Warm regards

Hi @Chris Brown Typically, this grouping occurs due to hierarchy configurations or issue links. To display only the child issues, modify the Kanban board filter to explicitly exclude parent issues. For example, if the parent issues are Epics, you can update the filter to include only non-Epic issues using the JQL query…

Hi @Siddhant Jain The Atlassian User Interface (AUI) documentation provides a comprehensive overview of AJS (Atlassian JavaScript) functions, including helper methods and utilities. You can access it here Helper functions - AUI Documentation Hope this helps - Happy to help further!! Thank you very much and have a great…

Hi @Willyam Mudingayi Malumba Seems there are several syntax and logical issues that need to be addressed. Your code shows a few key problems. Firstly, SIL requires a specific format (%issuekey%.customfield_xxxx) to access custom fields, and #{Severity} is not a valid reference unless it's been defined as a variable or…

Hi @TUHALOO The "Hopex for Confluence" app is provided by MEGA International, not Atlassian. Therefore, support for this app would be handled by MEGA International and not by Atlassian. To secure your information, You can configure the necessary permissions in Confluence to restrict access to the pages and spaces where the…