Akash Singh Community Champion

@Monika Rangra Unfortunately, the Rovo chat experience does not currently support slash commands or inline forms within the chat interface. At this time, there’s also no way to render or embed a Google Apps Script form directly within Rovo or Jira. As a workaround, you could include a direct link to the form in the agent’s…

@Monika Rangra Welcome to Atlassian Community! To better understand the use case and suggest the right approach, could you please share a bit more detail around the following? * What behavior are you expecting when a user types /intake, should it open the form inline, redirect the user, or trigger some other action? *…

@Douglas Lawson Your understanding is correct. Updating the default permissions will only affect spaces created going forward. Existing spaces will still require their roles and permissions to be updated individually.

@Yu-Xam Welcome to Atlassian Community! This use case is exactly what Jira Service Management is designed for, and not Jira. Jira Service Management explicitly supports this scenario: Non-licensed users (customers) can raise incidents, bugs, and service requests via the customer portal, email, API, or integrations. These…

@Peter Rossum_ van Querying Jira or Confluence wouldn’t change the outcome in this case. In my case the request was authenticated using my personal API token. I also explored creating credentials for a service account. While Atlassian provides an option to create a non-scoped API token, it still requires selecting scopes…

@Peter Rossum_ van Did you encode your credentials before adding them to the request header? Here is a working implementation in Python below, import base64 import requests def encode_base64(text: str) -> str: text_bytes = text.encode("utf-8") encoded_bytes = base64.b64encode(text_bytes) return…

@Richard A_ Michaels You need to pass the name in the query parameter as shown in example below GET /rest/api/3/project/{projectIdOrKey}/version?query=myVersionName&status=archived

@Richard A_ Michaels Have you tried using the Get project versions paginated REST API?This endpoint allows you to pass the version name via the query parameter, which searches across both the version name and description, returning only the matching results. It endpoint also allows you to search for versions using the…

Cool stuff!

This is a great resource to introduce Jira to new comers!

@Darryl Lee I couldn’t find the template either, but you can use the same template that’s demonstrated in my example here:https://gist.github.com/kashsingh/0f486ec8c6a510710efc1a2fb5be8ca3 Also, you don’t need to create the ADF directly. My usual approach is to first design and refine the template within a Jira work item.…

@Timi Falusi In addition to the workarounds and solutions already mentioned by @Darryl Lee, you could also build a lightweight app using Forge’s UI Modification module to dynamically update the Description field on the issue create screen and deploy it to your site. Once deployed, the end result would look something like…

@Matthew From a permissions perspective, you should be able to see all relevant issues as long as you are included in the issue security level. This is evident since you’re able to open the issue when the security level is applied. My assumption is that this behavior is likely caused by server-side caching. JQL search…

@Timi Falusi Could you please share a screenshot of the automation action you’re using, or describe which action is currently configured to create the cloned work item? Additionally, can you confirm whether you want this text to be appended to the existing description of the cloned issue?

Congratulation everyone, great job 👍

@sagireddy_reddy Welcome to Atlassian community! Operational alerts aren’t intended for this type of use case. This is a workflow-driven, informational event rather than an operational alert that requires on-call engagement. A better approach would be to use Jira Service Management automation. You can configure a rule that…

@G Jefferson I’ve seen a similar situation with one of my previous customers. Since then, I always recommend maintaining a dedicated service account with Org Admin privileges under a separate authentication policy where SSO is disabled, and rotating its credentials every 60 days. This approach helps avoid being locked out…

@Jared Quinert You can update Confluence content attachment using this endpoint POST /wiki/rest/api/content/{id}/child/attachment/{attachmentId}/data Keep in mind this resource is for Confluence Cloud deployment and requires the content id (in your case page id) for updating the attachment data.

@kshitij.chougule I recommend reaching out to your organization’s Jira admin or support team to report this issue. They’ll be best positioned to investigate and either resolve it directly or raise a support ticket with Atlassian on your behalf.

@ak r You need an Organization Admin API key to authenticate and authorize these requests. Please refer to this article for instructions on how to generate one. A personal API token will not work for these endpoints, as API tokens are only valid for standard REST APIs. The Organization Admin API key is specifically…

@andrei novoselov To add a global integration, your app must be on a Service Collection Premium or Enterprise plan. Access to global integrations in Jira Service Management is only available with these plans, as outlined in the following…

@ak r You can update the email address of a managed user using the following User Management API endpoint: Manage User Email API Endpoint <span>PUT /users/{account_id}/manage/email</span> Please note that this endpoint works only for managed Atlassian accounts. The user must belong to a domain that has been verified by…

@francisco_ortega At the moment, Rovo does not provide an out-of-the-box skill for adding worklogs to a work item. However, you can achieve this by building a custom skill using Forge. Below are a few official resources to help you get started: Rovo Action (Skill):…

@Paul Kater Unfortunately, there is currently no option to disable the AI/Rovo suggestion cards. However, there is an open feature request for introducing more granular controls over these capabilities. You can track the progress and vote for it here: https://jira.atlassian.com/browse/ROVO-107

@Andreas Kemper Building on @Florian Bonniec’s answer, you can increase the number of issues returned in a single response by restricting the payload to only the fields you actually need. This can be done using the fields parameter along with maxResults, which allows you to fetch up to 5,000 work items per request. For…

@Romain LOUET Welcome to Atlassian Community! I'd recommend only using with the classic scopes (write:jira-work) for your use case. Now coming to making the request to the endpoint, you would need to use OAuth 2.0 tokens, you'll first need to construct the request using the appropriate resource URL that includes your Cloud…

@Sri IT Services LLC Adding to @Trudy P Claspill answer, when using OAuth 2.0 tokens, you'll first need to construct the request using the appropriate resource URL that includes your Cloud ID, as outlined in the documentation:🔗 Enabling OAuth 2.0 (3LO) for Atlassian Cloud Your API endpoint should look like this:…

@Sathish Kumar Your smart value should work correctly and I have verified it in my site as well. Could you confirm below mentioned points for further troubleshooting, * Start Time and End Time are existing Jira custom fields in your site of type DateTime or Date. * If the fields do exist, then replace their name with their…

@Rainer Israel You can any use any of the below mentioned smart-values to set the Due date from the triggering issue's Start date {{triggerIssue.Start date.plusDays(14)}} OR {{triggerIssue.customfield_1234.plusDays(14)}} Replace 1234 with the actual Start date field id from your site instance in above mentioned…

@Asier Vadillo For description you would need to use below Jira expression, issue.description.plainText.length > 0 If you were satisfied with my answer, I would request you to kindly mark my answer as accepted. It helps others in the community find the solution more easily.