Aswin Raj D Community Champion

Hi @Peggy GrahamGreat content. As someone working with Jira regularly, I appreciate the simple explanation of Timeline vs Plans vs Roadmap and their ideal use cases.

@Darek Jaron - Appsvio Thanks for sharing. Many B2B organizations face this exact challenge, and integrating Salesforce cases into the JSM portal seems like a practical way to improve transparency and customer satisfaction.

@Jack Dillon - Pallas Apps Interesting approach. Bringing Python directly into Jira Cloud could be a game changer for teams that already use Python for automation and reporting. Looking forward to seeing real-world use cases and performance at scale.

Exciting news... Looking forward to Team on Tour in Bengaluru – a great chance to connect, learn, and explore the latest from Atlassian.

Hi Darren, Unfortunately, JQL on its own doesn't allow direct comparison of fields between parent and sub-tasks, such as checking if a sub-task's Compliance Date is different from the parent Story's Compliance Date. This kind of cross-issue field comparison isn't natively supported. If your team can temporarily label or…

Hi Florian, Thanks for reaching out. Yes, it's possible to integrate or import a timeschedule from an external project management tool like iP3 (similar to MS Project) into Jira though the exact approach depends on how your data is exported and how you did like to visualize and link it within Jira. You can use Jira’s…

Very helpful content thank you so much for sharing this @Volodymyr Batrukh 

Wonderful content thank you so much for sharing this @Kristian Klima 

Name: @Aswin Raj D Role: Jira Developer, Specialist Application Home: India, Kerala, Trivandrum One song or word to describe your team: Collaborative Advice: "When getting started with Jira Service Management, focus on building a strong foundation. Here are my top tips: * Define Your Goals: * Understand what you want to…

Superhero Team Name: The IT Titans AI-Generated Depiction of The Service Sentinels: The Service Sentinels are a diverse team of five superheroes, each representing a key aspect of effective service management: * Captain Integration - A hero with the power to seamlessly connect different systems and teams. He wears a suit…

Dear @sikimimi , The formula should handle both day and PI levels appropriately while maintaining the hierarchy structure: CASE WHEN [Time].[Day].CurrentHierarchyMember.Level.Name = "Day" THEN 3.25 / 8 WHEN [Time].[Day].CurrentHierarchyMember.Level.Name = "PI" THEN SUM( Filter( [Time].[Day].CurrentHierarchyMember.Children,…

Dear @sikimimi , Welcome to the Atlassian Community! Could you please try to modify your formula to handle both the day level and the PI level differently. Something like below. CASE WHEN [Time].[Day].CurrentHierarchyMember.Level.Name = "Day" THEN 3.25 / 8 WHEN [Time].[Day].CurrentHierarchyMember.Level.Name = "PI" THEN…

Dear @Erdem UÇAK , Welcome to the Atlassian community! Could you please provide more insights about your script how you are fetching the values and return? Here's a simplified example of how you might adjust a script to increase the limit of displayed values: import com.atlassian.jira.component.ComponentAccessor import…

Thank you so much for sharing this article, really helpful!

Dear @Miranda Hawkins , Welcome to the Atlassian Community Please go to your Mail Queue in the admin panel and check both the Mail Queue and the Error Queue and see if you have any items in either list. Please make sure the "Confluence Content Notification" plugin is fully enabled: * Go to Cog > General Administration >…

Congrats to all keep the good work!

Dear @Sharon Curtis , Welcome to the community! Jira's search functionality with JQL (Jira Query Language) to filter issues based on their status and the release version will work here. This method to filter and display tickets that have already been marked as done for a specific release. Once you have a release version…

Dear @Adam LaCoste , You can create another automation for issue created event Tigger and check if due date has value, then set the Due Date Change Counter default 0. I believe this works while you clone as well.

Dear @Tido.Lorenz , Here's a basic example of how you might implement this with JavaScript. This script checks the browser's language, not the jira.user.locale directly, due to the limitations mentioned. You can place this script in your Announcement Banner field in Jira's administration settings: <script…

Dear @Adriana Marquez , You can create an automation for this using Advanced compare condition. Please follow the below steps, Create a New Rule. * . Select the trigger Issue transitioned. * Specify the transition to be from any status to "In Progress". * Click on New condition and select Advanced compare condition. * In…

Dear @Swarupa Bawaskar , Could you please able to provide more context about your issue. Are you using workflow condition for this? Please add some screenshots, if possible, to crack this down. 

Dear @Aya Bouznari , Welcome to the community! Developing APIs for Jira, whether you're creating new integrations, automating tasks, or extending the platform's capabilities, is a rewarding endeavor. Jira's REST APIs allow you to interact programmatically with the platform's data and features. Here's a guide to get you…

Dear @Ganesh Chichakar , Welcome to the community! First, please check if this issue occurs across different web browsers (e.g., Chrome, Firefox, Safari, Edge). If it's isolated to one browser, the problem might be related to that specific browser's settings, extensions, or cache. Sometimes, corrupted cache or cookies can…

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Dear @Santhosh Ramasamy , Welcome to the community! In Jira, every project must have a project lead. If you're creating a project through the REST API and do not specify a project lead (by passing the lead's account ID), Jira will default to using a fallback account. This is often a system account, which could be…

Dear @Ramyasree Jayam , Yes, you can use Kanban or Scrum boards to visualize the progress of tasks through different stages. You can customize the board to show issues assigned to specific users and their statuses. Also you can create filters to display issues based on specific criteria, such as assignee, project, status,…