Aswin Raj D Community Champion

Hi @ASI Mabanta , Instead of "{{removing_user_email}}" you can directly provide the email address of which watcher to be deleted.

Dear @Chonnakan Thammawichan , You might be having problems with permission. If the JQL usage in the board is dispersed across several projects, you will require permission for each project that can be included in a board, even if there are presently problems from just one project in your board. Please look on the JQL use…

Hi @Likhita , Then you can try with script runner behavior script. * Map the Behavior to Projects and Issue Types: In the 'Fields' section, map the behavior to specific projects and issue types where you want this restriction to apply. * Add the Field: Click on 'Add Field.' Select the numeric custom field you want to apply…

Dear @shivani shirguppi , You need to check the permission scheme for the specific Jira Service Management project. If a user has the necessary permissions (like "Edit Issues" or a specific service project permission), they might be able to edit requests. Different request types can have different workflows and…

Dear @Priya , Jira Align is a comprehensive Agile planning software developed by Atlassian, designed to help large enterprises scale Agile methodologies across their organization. It integrates with Jira Software, a popular tool for issue tracking and project management, primarily used by software development teams. Jira…

Dear @ASI Mabanta , This is because you didn't provide the parameter as username. See the document snippet. See more here Jira 9.13.0 (atlassian.com) You can provide the parameter in the postman as below in the Parms session.

Dear @冯振波 , It sounds like you're encountering issues with activating a trial license for a self-hosted JIRA instance running on Kubernetes. Ensure that the license key you've received is correct and meant for the version of JIRA you're using. Sometimes, keys are version-specific. Double-check how you are applying the…

Dear @Hideki_Kadowaki , If you're wanting to find an automated means to turn splunk events into Jira Service Desk tickets, then you might want to take a look at this plugin, Real-Time Splunk for Jira Service Desk.

Dear @Reb Bravo , Could you please try like below and let me know if its works. project = "PSS" AND status = "In Progress" AND (labels is EMPTY OR labels NOT IN ("reset_3strike", "hold_3strike")) AND not status changed after -2d

Dear @Mert Can Polat , The issue you are facing with the Atlassian JIRA REST API, specifically when trying to retrieve more than 100 results for custom field option list, is a common limitation set by many APIs to ensure performance and stability. In this case, even though you are setting maxResults to 1000, the API itself…

Dear @Jenny Lynne , Jira offer various ways to replicate project settings, but the exact feature of "sharing settings with other projects" through a checkbox during project creation may not be directly available, especially for specific templates like Scrum. Jira doesn't provide a direct "share settings" checkbox for Scrum…

Dear @Jason Chayer , In many agile project management tools, Epics are used to group a large body of work that can be broken down into smaller tasks or stories. The idea is that these smaller items (like stories, tasks, and subtasks) are where actual work is logged, including time tracking. The rationale behind this…

Dear @Erin Quick-Laughlin , * External System Import (Admins Only): This feature is more robust and is designed for migrations and integrations with other systems. It allows for more complex operations, including the mapping of unique identifiers like the Issue Id. This is crucial when migrating issues from one system to…

Hello @Kalpesh.Bohra , In JIRA, you can use the issue history and the JQL (JIRA Query Language) to find information about when stories were moved from backlog to "Ready for Planning" after a specific date. JIRA does store historical data, and you can use this information to track the changes made to issues over time. * Go…

Hello @Johnny Maw , One possible approach to achieve this is by using a combination of the following features: * Page Properties and Page Properties Report Macro: * Create a dedicated "Our Team" page in each team space. * Use the Page Properties macro to store metadata about each team on their respective "Our Team" page. *…

Hello @Tom Wong Clear your browser cache and try accessing Jira again. Sometimes, cached data can cause display issues. Confirm that your user account has the necessary permissions to view and create sub-tasks. Check the permission scheme associated with the project to ensure that your user account has the required…

In the dateCompare function, the first parameter is used to specify a date to compare against. If you leave it blank (""), the function will compare against the current date. However, you can replace it with a specific date or another date field if needed. For example, if you want to compare against a specific date, you…

Hello @Maria Mariella Bautista , Please check the board configuration, ensure the board filter includes relevant issues, verify sprint-specific permissions, review the project's workflow to allow the "Complete sprint" transition, check global permissions, ensure issues in the active sprint are in the right state, consider…

Hello @Oshadhi Vindhyani , In Jira Cloud, the boards themselves typically have their own timelines, and there isn't a built-in feature to combine timelines of two different boards into one. As a workaround, Portfolio for Jira is an advanced planning tool available for Jira Cloud. It allows you to manage and plan across…

Hello @Karthik Raja Jayaseelan , Yes, it's possible to establish an approval process in Jira Software for a software project without using the Jira Service Desk. Jira Software provides flexible workflow customization that allows you to incorporate approval steps into your project's workflow. * Find or create the workflow…

Hello @Sam Bong , In Jira Software, swimlanes are typically used to categorize and group issues on a board based on certain criteria. However, out of the box, Jira may not directly support creating swimlanes based on the parent idea of an epic. Here are a few alternatives you can consider: * Create a custom field to store…

Hi @sadhana.chittibabu , Yes, you can achieve this using a workflow post function in Jira. Workflow post functions are executed after a workflow transition is triggered. To append a string to the existing value of a custom field, you can use a custom script post function. The script might look something like this. def…

Hi @Абдуллаев Алишер , Certainly! The JQL query I provided uses ScriptRunner's dateCompare function to find issues with a "Closed" status where the "End Date" custom field is greater than the date when the issue was resolved. ("", "End Date", ">", "Resolved"): These are the parameters for the dateCompare function. * "":…

Hello @Jennifer Beatty , Reach out to Atlassian Support for assistance. They can often help with account-related issues, even if you don't have control over the external user's domain. Also, request the external user to check their email, including spam or junk folders. Sometimes, Atlassian sends activation or reactivation…

Dear @Christopher Graff , Organizing a collection of work in Jira can be approached in several ways. Since you can't link a task to multiple epics directly, here are some alternative strategies you might consider: * Labels or Components:Assign a label or component to each task to categorize them based on the project. This…

Dear @Cash Coyne , One way to work around this limitation is to use a scripted validator with a custom scripted validator script that checks for the condition you want. Here's an example script that you can use: import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.issue.fields.CustomField def…

Hello @Cash Coyne , Please try like below import com.atlassian.jira.component.ComponentAccessor def issue = issuedef customFieldManager = ComponentAccessor.getCustomFieldManager()def totPointsField = customFieldManager.getCustomFieldObjectByName("Your Custom Field Name") // Replace with the actual name of your custom field…

Dear @Абдуллаев Алишер , Here's an example JQL query using ScriptRunner's changed function that you can try: status = Closed AND issueFunction in dateCompare("", "End Date", ">", "Resolved") Please make sure the field names properly added in the JQL

Dear @Lorenzo Brazzi , Yes, this can be achieved by adding workflow property, And the property should be set as follows: jira.issue.editable=false Goto your workflow -> select your status -> view properties. Property Key = jira.issue.editable Property Value = false jira.issue.editable You may not want an issue to be…

Hi @Emiliano Visioli , The multiple event triggers are low-level issue events since the issue transitioned is more bounded with workflow action. Here you can customize from and to status as well.