Becky Brooks - MCP Gateway for Jira Community Champion

Hi @Piotr Wierzbicki , Are the issues under the Epic subtasks? If so, Timeline doesn't support subtasks. You need to upgrade to Advanced Roadmaps or use a free Gantt/roadmap tool. If there are non-subtask issues still not showing, then it's another problem entirely. -- Becky 

Hi @mdmusaruf hossain , Confluence is not very optimized for SEO and content therein isn't very discoverable by Google. There are solutions to help mitigate this, which you can find in this thread: https://community.atlassian.com/t5/Confluence-questions/Confluence-Public-cloud-works-with-Google-SEO/qaq-p/1742054 I hope…

Hi @Denise Nance , Yes, I wasn't able to figure this out in Jira with the Basic Roadmap. A free alternative is to this is importing your Jira data to Visor and then making a roadmap with Visor's Gantt view. The data will stay in sync with Jira. You can import all your nested hierarchy data (e.g., multiple…

Are the epics from the same project? Basic Roadmaps only allows you to visualize one project at a time. (Need to upgrade to Advanced Roadmaps for more.)

Hi @Grant Olson One of the easiest ways to make bulk edits inline is with Visor's Jira spreadsheet. Visor provides a bi-directional integration that honors your nested hierarchy (e.g., parent/child relationships), allowing you to visualize the issues you want when making bulk changes to them before pushing them out to…

Hi @Moli , Are you trying to create a Timeline with more than one Epic? If so, Timeline doesn't allow for more than one Epic. You need Advanced Roadmaps for that (or an Atlassian Marketplace app, Visor is one such app that allows you to make Jira Roadmaps with more than one Epic). I hope that helps! Take care, Becky @ Visor

Hi @Jesse Ortega Jr , Yes, as Mikael mentioned you can't do this in Jira. One workaround is a Marketplace app like Visor. With Visor, you can import your nested Jira data into a spreadsheet and protect certain fields, forbidding others to edit them. Because Visor has a bi-directional integration with Jira, you can push all…

Timeline does not allow more than one Epic. You can vote for that feature here: https://jira.atlassian.com/browse/JSWCLOUD-17238\ If you want to upgrade and pay for Advanced Roadmaps, then you can include more than one Epic in your roadmap. Alternatively, you can use a free app like Visor, which connects to your Jira data.…

Hi @Arslan Latif , There are a few ways that you can achieve this: 1. Here's an article on how to use the Office Excel Macro to get table data into Confluence: https://confluence.atlassian.com/doc/office-excel-macro-375849173.html 2. You can also look into apps likeTable Filter and Charts for Confluence, which embed a…

Hi @Diatta Harris , A similar issue was logged in Smartsheet's community around the Salesforce connector -- with the same warning. Potential solutions were posed here: https://community.smartsheet.com/discussion/comment/377929/#Comment_377929 The problem could be Permissions, Firewall Issue, or the OAuth token needing to…

Hi @Orly Dahan , Did you mean to attach an image? I don't see one. Looking at old community posts, there seems to sometimes be some snafus that later resolve themselves. You can view that here: https://community.atlassian.com/t5/Jira-questions/Jira-Cloud-For-Sheets-Outage-March-2022/qaq-p/1960391 Here's another thread…

Hi @Gwen Coveny , Yes, you can vote for features and make public requests for others to vote on here: https://jira.atlassian.com/browse/JWMCLOUD-111 I'd search first to see if there are any requests that are aligned with what you're seeking before making a new one. -- Becky 

Hi @Berat Altunhan , I'm assuming you're using a CSV import for this. I found this thread, which provides some potential solutions for sub-task import failures via CSV: https://community.atlassian.com/t5/Jira-Service-Management/Import-sub-task-from-CSV-file/td-p/1751443 1. One potential solution was related to using a…

Hi @Bruno Marques , Esse problema pode acontecer quando você está conectado a várias contas do Google no Chrome. Abra uma janela anônima e faça login apenas na conta que tem acesso ao Planilhas Google. Veja se isso funciona. Se não conseguir acessar, você pode consultar outras planilhas que permanecem conectadas ao Jira.…

Hi @Sebastian Costas , Yes, as noted, this functionality is not available natively in Jira. Here's one solution that's free to get started: You can import your nested Jira data into Visor's spreadsheet and add your own set of filters from dropdown selections (e.g., status, assignee, t-shirt size, etc). Visor lets you…

Were the sprints created on the same board? There was a similar discussion here regarding how Sprints have to be created on the same board. (Quote below from this thread, which may be relevant: https://community.atlassian.com/t5/Jira-Cloud-Admins-questions/Sprints-not-showing-on-Project-Roadmap/qaq-p/1919281 ) "From…

Hi @Gwen Coveny , I'm not 100% how to do this in Jira, just to be totally honest. I Googled how and couldn't find a clear cut answer. I know Visor allows for multi-project data imports with JQL. Then, you can add Custom fields, filter what data you want to show and what you don't (e.g., the list of issues). So, Visor might…

Hi @Susana Soens-Hughes , Yes, as @Mayuresh Kamble mentioned, showing subtasks in a roadmap/Gantt is a premium feature only available with Advanced Roadmaps. There are ways to workaround this for free. One such way is to connect your Jira data to Visor and then use Visor's Gantt feature. Your Jira data stays current and…

I'm not 100% if that'll work, @Piotr Wieczerzak . Although I'm curious how it works out for you. Please let me know! 

Ah, I see @Gwen Coveny This was a requested feature for Atlassian that got marked as "Will Not Do." Users have provided ways to still accomplish this using SQL: https://community.atlassian.com/t5/Jira-questions/Export-option-for-Projects-list/qaq-p/771957 Alternatively, another user showed a way to see all your projects in…

Hi @Gerardo Ariel Attardi , You can alternatively use a spreadsheet tool that sync with Jira. Visor, for example, lets you copy and paste Excel data. Then, due to Visor's bi-directional integration with Jira, you can export the table view / spreadsheet data to Jira (with nesting /…

Hi @Gwen Coveny If you click "View All Issues", you should then see an Export issues option, which allows you to export to CSV. Have PMs hit "configure" for each issue beforehand to add text/paragraph/date fields with relevant context you need in the CSV. Alternatively, if you want to make edits to Jira issues AND/OR add…

Here's a similar question that was asked a few years ago. I wonder if the response on this board is relevant to you: "Hi, are you sure the sprints are on the same board? and only in 1 project? Just carefully not to connect sprint with another project (and board), that all issues in this board are not also in a different…

Hi @Nandish There are apps in the Marketplace that allow for this, like this one: https://marketplace.atlassian.com/apps/1216325/advanced-microsoft-teams-jira-connector?hosting=cloud&tab=reviews If you go into the Marketplace and search "Microsoft Teams", you'll see a bunch of solutions. Moving Work Forward (the one posted…

Hi @Anna Debono , An alternative to creating different projects in JSM is to create different views with your Jira data within an app like Visor. You can import Jira data, filter out what you want to display, and then decide who gets access to which views. Visor is commonly used for sharing Jira project data with external…

Hi, Yes, there is a limit of 1000 as this documentation states: https://support.atlassian.com/jira-software-cloud/docs/edit-multiple-issues-at-the-same-time/ As an Atlassian employee wrote in on this feature request (which you can vote for here): "We are moving this to a feature request for our long term roadmap.…

Hi @Jose Antonio Quesada Martínez Do you have a preference or vision for how you'd like all these Epics visualized? The most efficient use of space for this many epics would most likely be a spreadsheet / table view. You can import nested Jira data into a spreadsheet that connects to Jira (like Visor) and export it as a…

HI @Ryan McNamara , There are lots of plug-ins that allow for this. (Plug-ins meaning apps that work within Jira). You can also use apps that connects to Jira data (hierarchal parent/child relationships) and then allow you to visualize them in a nested spreadsheet, Gantt chart, or Timeline chart. Visor is one such app. You…

Hi @Gene Sullivant , You can do that with JQL in Jira or using a tool like Visor. You can import your Jira data to Visor (which supports filtering and dropdown and multi-select fields). Visor lets you create Custom Views based on criteria like what dropdown fields are selected. You can also color code them, which makes it…

Hi @Guilherme Godoy , It looks like you want dashboards from Trello. They're included in the Premium Plan: https://trello.com/pricing Boards and checklists are included in the Standard Plan. I hope that helps! Take care, Becky @ Visor