Lacy Saute Community Champion

Ohh love to read! Recently getting into some of the Brandon Sanderson books. My husband got me a set of collector editions that are so beautiful. Tress of the Emerald Sea is one of the best I've read in awhile.

Way to go @Brita Moorus ! 👏🏻

Yay! 🚀 Love that it is free and open-book. No reason not to give it a try!

Thank you for this! This worked for me too.

Ohh interesting! Thanks for sharing about the app. I will have to check it out. 

Video game cleanup would be a good one for me too @Dave LIAO I've also been considering getting rid of a few of my social media accounts. I didn't use them at all for a little over a year and the last sixish months will peek in occasionally but don't miss them, tbh. So, maybe it is time! @Amanda Barber I've been…

Oh, never really thought about this much but this is the same for me. I think I have only been to one movie since before the pandemic. We have a movie theater here that plays old movies and I have been there to see Clue but that is it!

oh my gosh, yes. Need more slow mornings!

Wow! Love these! 🤩

Love this! I don't do ballet (maybe I should try! 🤔) but I really enjoy group fitness classes for similar reasons. Like you said, something that can take my mind off stress and problems of the day. Plus the support of classmates. Super helpful for refilling the cups. 💙

I've been part of roller skating and roller derby communities for over 15 years. I skate for fun and for competition. When I travel I bring along my skates and look for skating meetups or new spots to skate while I'm visiting. These communities are a great way for me to adventure, challenge myself physically (and mentally…

I love Spring and Fall too! If I HAD to pick one, I suppose it would be Spring. I love watching my garden come back to life. 🌱

Hi @Trudy P Claspill , I noticed this recently too! To add a new option for Category, from the List view, I had to click ... (More options for Category) > Edit field. Then was able to add a new option. (Edit to add: Company-managed business project)

Sending hugs and good vibes and if I know of any job recs would definitely share those too 💙

Hi @A_ Boehme _Communardo_! You can use object not having connectedTickets() This function is referenced in this documentation: https://support.atlassian.com/assets/docs/use-assets-query-language-aql/

@Dan Langenberg Do you happen to have a custom field called Resolution? Do you see two options for Resolution when selecting in the post function? I compared to a workflow that I know works and noticed the wording is slightly different. Mine reads: The Resolution of the issue will be cleared. So to test, I created a custom…

Hi Dan! In your post function, change from Resolved to Resolution and that should fix it. Resolved is the date/time a work item is resolved.

It runs in top-down order. So the way you have it configured in this screenshot should work.

Hello! Have you tried adding a re-fetch action after the action that changes the issue type? If you configure the rule to edit the issue type, then re-fetch the work item data, then edit the request type, that should resolve the issue.

@Kerrie Gottschalk Love this! 🤩 Thanks for sharing your tips, definitely good ones! I appreciate the focus on listening, collaboration, and communication. Taking the human elements into account is essential! Way to go, Kerrie! 

Larry is a treasure! He has been so welcoming to me as a newer member of the Atlassian Community. Always super helpful in answering my questions and providing guidance. Thanks for all you do and congrats, Larry!! 💙

Woo! Very happy about being able to link accounts!

Excited to connect with all the other ITSM/ESM Masters members! Thank you for organizing and for forming this ACE chapter. Really enjoy it so far!

Hi Amanda! If the "Request created" notification is disabled, the customer won't receive a notification that the request was created. If you only want to notify customers when an agent creates a ticket on their behalf, you can create an automation for it!

I'm interested to see what others use for note taking! 👀 I have tried multiple things my own notes (Confluence, Notion, OneNote, Goodnotes, to name a few) and I haven't loved any of them so far.

Hi Lionel, welcome to the Atlassian Community! For sharing requests, you can use the Request participants field. More about request participants here: https://support.atlassian.com/jira-service-management-cloud/docs/what-are-request-participants/ and…

Congrats @Hana Kučerová!

Right!? Definitely a sad day. It breaks my heart but at the same time I get excited for the possibilities!

Love this! Sticker album is a great idea! I still have my old laptop mostly because of the stickers. 

I have the same epic sticker on one of my water bottles! 🫶