Liam Do - DevSamurai Atlassian Partner

Welcome to the Community @Sachin Jagtap (PM) 😁

Hi @Clay Harrison, Welcome to the Community! You generally cannot directly access an old Trello account created under an email you no longer have access to, as Trello ties to specific Atlassian accounts linked to that email. There are some workarounds you can try: * Contacting Trello support for help at…

Hi @Kirtanaa Krishnaswamy, You can contact Atlassian directly for the issue with your account here: https://www.atlassian.com/company/contact/purchasing-licensing#/ Hope it helps 🙌

Hi @tracie, Welcome to the Community! Since you can still log in on mobile, try disabling the two-factor authenticator there. Then log in again on your desktop computer. If it works, you can turn 2FA back on to protect your account. If it's still stuck, you can try contacting the Atlassian/Trello support team to help…

@Peter Miller Sorry for the misleading link above. Atlassian has restricted create permissions on many of these public projects (including CONFCLOUD) in recent years to manage spam, quality, and triage. As you are on the Standard plan, you can contact Atlassian support directly via: https://support.atlassian.com/contact/#/

I think you can bring this to Atlassian by submitting your feedback for Confluence directly through this link: https://jira.atlassian.com/projects/CONFCLOUD/summary

Hi @Peter Miller I tested it on my instance too – Smart Links (the feature you mentioned) don't support rendering URL with #heading from the Overview page yet. It only renders a link to the page itself (without a #heading). Some temporary solutions I would recommend if you want your page to look clean: * Use a regular…

Hi @Jitin Ratra, Welcome to the Community! A retrospective recorder is a great idea for teams that want to capture sprint reflections systematically without switching tools too much. For me, changing the retrospective themes/templates regularly could make the process more fun and engaging, which would encourage members to…

Hi @Davor Krivski, Welcome to the Community! This seems to be a UI glitch/cache issue. You can try these solutions: * Refresh the page cache (Cmd/Ctrl + Shift + R) * Try using Trello with another browser Hope it helps 🙌

Glad it helps! If this resolved your issue, I'd really appreciate it if you'd hit the Accept Answer button on my first reply. It marks the thread as solved for everyone.

Thanks for attaching the image. The workspace dropdown might not show all options or may be missing for these common reasons: * You must be an admin of the closed board to reopen it and choose a workspace. * If the original workspace was deleted – Boards from deleted workspaces become closed and "orphaned." You can reopen…

Hi @Kelli Chodor, Welcome to the Community! To find the exact email address you are using to log in to Trello with Apple's Hide My Email feature, follow these steps: * From the Settings app on your Apple device, go to your Apple Account details * Go to iCloud → Hide My Emails * Find Trello from the list and copy the email…

Hi @Viktoria Looks like you got some kind of bug with your boards. If you are on the Standard plan or above, you can contact directly to the Trello Support team here: https://support.atlassian.com/contact/#/

Hi @Marlene Schader , To reopen a closed board, you can take a look at this doc: https://support.atlassian.com/trello/docs/reopening-a-closed-board/ In case you already deleted it in the Closed board section, then it's gone forever, and there's no way to recover it. You can see more details in this official doc from…

Loom is a perfect app for your case. You can take a look at this doc to see how to do it: https://support.atlassian.com/loom/docs/getting-started-loom-video-tutorials/

Hello @tayami rai, Unfortunately, you cannot record screen + camera simultaneously on iOS/iPadOS – this is an Apple iOS/iPadOS restriction, not specific to Loom or iPad Pro. Loom for iPad can be used to record: * Screen only (via Screen Broadcast) * Camera only (front or rear) * Audio only If you're planning to buy an iPad…

Hi @Madhukar Limbu As your team is on the Standard plan, it would be best to work with Atlassian Support on this issue: https://support.atlassian.com/contact/#/

Got it! Those quick personal follow-ups and reminders are exactly what tools like Microsoft To Do or Google Tasks are made for. Jira is great for team work and shared tracking, but not a space for lightweight personal tasks. I am using a personal board to manage those tasks, and it works just fine. I think the best way to…

Hello @Aimee Roddick _Walter_, welcome to the community! We keep day-to-day task management in Jira as simple as possible. For many projects, a basic Kanban board is all we need – no extra complexity. When we need more structure, like seeing dependencies or overall timelines, we add Timeline or Roadmap views. Sometimes a…

Welcome to the community @Linda Yang 🙌

Hi @Madhukar Limbu, Could you please tell which plan of Trello your team is currently using? For this issue, as Johnny did, you can simply check if these solutions work on your side: * Clear the cache of your current Trello page (Cmd/Ctrl + Shift + R) * Try switching to another browser to see if the issue persists I hope…

And if you want to be a Workspace admin, please refer to this doc: https://support.atlassian.com/trello/docs/adding-an-admin-to-a-workspace/

Hi @_____________g______ Refer to this official docs from Trello, to make someone a board admin: * Select the Share button from the top of the board * Select the dropdown menu next to their name then select Admin Hope it helps 🙌

Hi @Bri_el Thompson , welcome to the community, In that case, you may want to contact Atlassian Support directly: * https://www.atlassian.com/company/contact/purchasing-licensing Explain the situation, and they can check backend details and force it if needed.

Hi @Carole Flores, it seems like your screenshot is not available. Could you please attach it again so I can assist you. Here's the tutorial playlist from Trello where you can get started: https://youtube.com/playlist?list=PL4H_oPRK80z4nFcbO4dNSv1sDHsl3Lutr&si=6TSsaeLimaLan6ti

Hi @Bri_el Thompson, You can't delete your Atlassian account because it's currently set as a billing admin for one or more products (Bitbucket, Jira,...) or apps. Atlassian blocks deletion to prevent orphaned subscriptions. I suggest removing the current account as the billing admin by replacing it with another account, or…

Hi @Carole Flores, To help figure out why the note-taking area seems missing, could you please check a few quick things? * Are you a board admin on this board? (Some features can be hidden or restricted if you're not.) * Make sure no filter is accidentally turned on: Look at the top-right of the board for any active filter…

Hi @Calanthe Personnel , Sorry for the late response. In your case, you can have ten (10) collaborators for each board with the Free Plan.

Great! Last week, I just wondered why all my previous bio info disappeared. Glad it's fixed now 😁