Liam Do - DevSamurai Atlassian Partner

Hi @Johnny Trinh As you are currently using the Standard plan of Trello, you can directly contact their support team here: https://support.atlassian.com/contact/#/

Hi @Lisa Brugger The new update of the Trello Calendar Power-up does not seem to be a good fit for everyone. I see others got the same issue here: https://community.atlassian.com/forums/Trello-questions/What-has-happened-the-the-Power-Up-calendar-view-This-new-look/qaq-p/3148218 Unfortunately, I find no workaround for this…

Hi @Tiffany Nguyen Make sure you have checked these things on your Trello board: * Board membership: You must be a member of the board for @mentions to trigger notifications reliably. (If not on the board, mentions won't notify you.) * Card membership or watching: @mentions work best if you're also a card member or…

Hi @Calanthe Personnel Under the Trello Free Plan, each Workspace is limited to a maximum of 10 boards and 10 collaborators/members. You can see details here: https://trello.com/pricing I hope it helps 🙌

Hi @Ng.Q For your Excerpt elements, make sure the 'Hide excerpt on this page' option is disabled. You can check this by finding it in the Edit option on the Excerpt element: Hope it helps 🙌

Hi @barz , If you remember both your email address and password, try logging in again to your Trello using that info. Then following these steps: * Go to id.atlassian.com/manage-profile/email. * Enter the new email address. * Save changes. * Check the inbox of the new email address to find the verification message. *…

Hi @Anne Yates Welcome to the community! With your current issue, if possible, you can ask your other members/admins to add you back to the board with the new email. You can get more details about recovering your Trello account in this doc: https://support.atlassian.com/trello/docs/recovering-your-trello-account/ If you…

Thanks for the feedback! @Calogero Bonasia As a Marketplace Partner, we share your concern. We keep optimizing our listings to perform as best as possible in the current system, but agree that stronger recency weighting or more emphasis on pure semantic relevance would make discovery fairer and more innovative.

Hi @Teresita Mariana Galvan Martinez , Unfortunately, permanently deleted cards in Trello cannot be recovered once they've been deleted (not just archived). According to Trello's official documentation and multiple community threads, deletion is a permanent action — unlike archiving, which keeps items indefinitely and…

Hi @Shikhar Pahadia You can try contacting Atlassian Support to reactivate your instance here: https://www.atlassian.com/company/contact/purchasing-licensing#/

Hi @Trevor Coolidge Welcome to the community! This issue is typically caused by the sharing permissions on the Excel file in OneDrive or SharePoint. The embed works for you because you're the owner, but team members lack access to the underlying file, resulting in a blank frame for them. Recommended steps to resolve: *…

Sure thing! Feel free to reach out anytime 🙌

Hi @Admin Hawk Branco I'm Liam from the DevSamurai team. To make sure everything is still within the license limit, could you please: * Go to https://admin.atlassian.com/billing/ * Find ProductGo - Agile User Story Map, Portfolio Roadmaps & Persona for Jira in the list of apps * Open the subscription details Your screen…

Hi @panmingwei , For your first question about refreshing the page when exporting the PDF, I found that this bug has been resolved (CONFCLOUD-74930). You can follow this workaround: There are different workarounds for this bug: * For site/space admins: Export the page from Custom Export under Space Settings > Export. * For…

Thanks for the great article, really helpful list! Just wanted to quickly add one more tool to the mix: AgileTest. It already does AI-powered test case generation from stories/requirements, and we recently added Rovo-powered AI Agents that are super handy for teams to actually use every day: * Daily test execution summary…

Hi @Michelle Dewar , To address your question, please check the following points: * Confirm you are using a Company-managed project, as Team-managed projects do not support displaying Epic cards directly on the Kanban board. Only Company-managed projects allow this feature.​ * Ensure your sprint is active (if you’re using…

Thanks @Vronik , It seems like going to https://id.atlassian.com/login/resetpassword is the only solution for it.

Hi @Sherwin Soriano The most common cause of your problem is a time zone mismatch between your personal Jira account and the rest of the team/site. You can try update your time zone by following these steps: Click your profile icon in the upper-right corner of your Jira dashboard. Select Account settings. Open the Account…

I found several explanations for your attached error message. This particular error most commonly appears when the person trying to subscribe to the app doesn’t have billing admin rights on both invoice groups involved: * The invoice group of the original (parent) product (like Jira) * The invoice group of the app (like…

Welcome to the community @Lena Jung I'm Liam from the development team of ProScheduler. Could you share more details of the error message you've got (a screenshot of it would be great) Also, you can try to install the apps with another browser to see if it works; sometimes it's a cache issue.

Hi @Elton.Chen , If you used an authentication app on your old phone (like Google Authenticator or Authy) for 2FA, you will need to set that up again on your new phone as well. This usually involves scanning a QR code again from your Atlassian account security settings on a computer. Here's how: * On a computer, log in to…

Hi @Joerg You’re right that there’s not much reason to choose a Business project over a Software project now (but for some specific reason, like marketing or sales, people still choose it over a software project). Software projects have caught up to include almost all the same views and features, plus more flexibility like…

Hi @Kirsten Allen-Broyles , If your Trello card filter isn’t working, try these two quick fixes: * Use Incognito mode or another browser: This helps check if browser cache or extensions are causing the problem. Open Trello in an Incognito window (Ctrl+Shift+N in Chrome) or try a different browser like Edge, Firefox, or…

Hi @Si , Seems like many users have the same issue here CONFCLOUD-82179. You can vote for and watch that ticket to follow its progress toward a fix. This issue appears only on the default Page type of Confluence. As a temporary workaround, you could try converting your existing Page to a Live Doc (which uses the live…

Totally agree @Dave LIAO. Using versions/releases as milestones is probably the easiest way to highlight the key events in a project, especially if they’re not using any third‑party apps.

Hi @Reinbeaux.Leitch, that’s a great question! Starting in Excel or Google Sheets gives teams a lot of flexibility, makes collaboration easier, and is great for quickly editing test cases in bulk. But once your test cases are all set, moving them into AgileTest in Jira helps you keep everything in one place and track…

Thank you @Jens Schumacher - Released_so , the board looks great!

Hi @Briana LaBerge , Welcome to the community! Could you provide more information or screenshots of the problem you are having? Is the comment function not working just for you or all board members? You may want to check the permission scheme of that project. Another way is to switch to another browser to see if the…

Hi @Lena Sargsyan Based on your requirements, you may want to try our app, TeamBoard ProScheduler—Project Management, Resource Planning & Gantt Chart for Jira. This app natively supports your Jira projects, which can help project managers efficiently manage teams and track progress for optimized planning and execution. Try…

Hi @Siddhesh Upadhye When considering test management tools for Jira, AgileTest is a solid option that works well with your current Jira setup. It helps manage your testing process within Jira. Key Features: Diverse Testing: Supports various testing methods, including scripted, exploratory, and traditional test case…