Liam Do - DevSamurai Atlassian Partner

Thanks for sharing this @namlv_hust and Welcome to the Community! I’ve installed and played around with it, and it feels like a really solid addition to Trello. The reporting features definitely give Trello more of a professional-tool vibe, and being able to hide and focus lists brings a much clearer view to busy boards.…

Hi @Melody Pfeffer , Could you please provide a screenshot of the jumbled layout? This will help us better clarify the issue. In the meantime, please try again in a Private/Incognito window or a different browser to ensure it isn't a cache or browser-specific issue. Are you using any browser extensions or specific…

Hi @Deb Hartman Welcome to the Community, Since you are retiring, the best approach is to transfer Workspace and Board Admin rights to your successor rather than transferring the account itself. 1. Transfer Workspace Admin Rights Go to Workspace > Members. Invite your successor and change their role to Admin. 2. Transfer…

Hi @Felipe and Welcome to the Community, For refund requests and billing issues, you can contact the Support team here: https://www.atlassian.com/company/contact/purchasing-licensing#/. Select Payment → Request a refund. In the URL/SEN section, scroll to the bottom and select Proceed without URL, SEN, EN, or invoice…

Hi @C D _CJ_ , Instead of selecting the Other option, please try this workflow: Select Payment → Request a refund. In the URL/SEN section, scroll to the bottom and select Proceed without URL, SEN, EN, or invoice number. Click the Need help? Submit a support request link at the end of the page. Provide the specific details…

Hi @C D _CJ_ , Please open a ticket using the link above and explain your specific situation in detail. The support team could use these details to investigate your account and assist with the refund. Best, Liam

Hi @C D _CJ_ , For refund requests and billing issues, you can contact the Support team here: https://www.atlassian.com/company/contact/purchasing-licensing#/ Hope it helps 🙌 Liam

Hi @Ger O Connor , The URL the form is asking for is your Atlassian site address. If you use Jira or Confluence, it should look like yourdomain.atlassian.net If you aren't using those products or still can't get the URL to be accepted, you can use this alternative link. On that page, you can often skip the URL requirement…

Hi @Ger O Connor , Since you are a paid customer, I highly recommend contacting Atlassian Support directly to resolve this. As community members, we are other users like yourself and do not have access to the backend systems to investigate email delivery logs or manually verify account changes. In the meantime, please…

Hi @SabreRunner, welcome to the Community! The Free plan's automation limit could be a significant bottleneck if you apply this to a large project with a lot of cards. You can raise this to Atlassian Support to submit a formal feature request for a native "bi-weekly" option in the date picker. Best, Liam

Hi @JimSGmail , It's possible that someone was added to your Workspace without you realizing. Here's how to check: 1. Review your Workspace members Go to your Workspace → Members. You'll see the full list of everyone who has access — including members, multi-board guests, and single-board guests. Remove anyone you don't…

Totally agree, @Darryl Lee ! I noticed this update a few weeks ago and have been loving it. The new folder view and functionality are a huge improvement. Kudos to the team for pulling this off 👏

Hi @Rafa Muñoz , Welcome to the Community! As announced here, the official Trello MCP server just launched today. You can now visit https://trello.com/mcp to re-attempt connecting with Claude. Hope it helps 🙌 Liam

Hi @Robinson Bentler , WhatsApp Web likely locks down browser permissions on its tab. This prevents Chrome extensions like Loom from recognizing the active page and accessing your camera. You can use the Loom desktop app instead of the Chrome extension. The Desktop app accesses the camera at the system level, bypassing…

Hi @Natalie Patterson, The Trello Free plan has a 10-collaborator limit per Workspace. This counts more than just the people actively using your boards. Here's what to check: 1. Check your total Workspace members and guests Go to your Workspace → Members. The limit includes all Workspace members plus any multi-board guests…

Hi @Anna Burgess and Welcome to the Community! Since you've already tried multiple browsers, incognito mode, and logging in/out, and the mobile app works fine, this strongly points to a network or firewall issue on your desktop/office connection rather than an account or Trello-side problem. You can try using a different…

Congrats @Teodora V _Warsaw Dynamics_ 👏

Hi @Pia Kuijpers , The steps you're following are for Data Center (self-hosted), and it's correct, but the "Two-step verification" option may be disabled by your Jira/Confluence admin. Ask your admin to confirm that two-step verification is enabled at the application level before you can see it in your profile. If you're…

Hi @Kenneth Lopez , Trello currently supports offline mode only on mobile (iOS and Android). On mobile, you can view and edit boards, cards, and checklists while offline. Changes will sync automatically when you reconnect. Unfortunately, the web and desktop versions do not support offline access at this time. If this is…

Great article @Kate Pawlak _Appsvio_ 👏 The use cases highlighted here really show the power of smart app pairings. Connecting tools like AssetIT for inventory tracking or ProductGo for story mapping directly with Issue Templates Agent is a brilliant way to cut down on manual setup and human error. A highly recommended…

Hi @Toura Nobles , Unfortunately, there is currently no way to remove or disable the side panel. The best way to get the team to reconsider or add a toggle option is to vote and share your feedback directly on the official suggestion ticket I mentioned above. The product teams prioritize changes based heavily on user…

Hi @Toura Nobles and Welcome to the Community, This is a recent change in Jira Cloud: work items now open in a side panel instead of navigating to the full issue page, and there's no option to disable it. You can read more about how it works here: View content in a side panel. But you're not alone — many others have shared…

Hello @Ivica Prvanovic , welcome to the Community!

Hi @Monica Ruiz , This usually means the Premium subscription was applied to a different Workspace than the one you're currently viewing. A few things to check: Make sure you're in the correct Workspace because Trello subscriptions are tied to a specific Workspace, not your entire account. Verify the subscription is…

Hi @Edlyn Rochon and Welcome to the Community! Trello Premium subscriptions are tied to a specific Workspace, not to individual user accounts. So even if both you and your boss have Premium on your own separate Workspaces, adding someone to a board in your Workspace counts as adding a new collaborator to your subscription,…

Hi @Yana Misiura_BrizoIT , This is exactly what we’ve been looking into at DevSamurai! We'd love to team up with fellow marketplace vendors to help our solutions reach a wider audience together. I'd be happy to chat more about this. I'll drop you an email shortly so we can connect!

Hi @Shrinivas Ramaprasad, Unfortunately, deleted cards in Trello cannot be recovered. Deleting a card is permanent — as stated in Trello's official documentation: Archive or delete a card. However, you can try to recover the card details using the Activity Log. While this won't restore the card itself, it can help you…

Hi @Ania Kaczorowska @Milad , Welcome to the Community! This issue has been fixed in the latest version, per this bug report ticket TRELLO-1816. You can update the app and try creating from the template again. Hope it helps 🙌 Liam

Hi @Violaine Barroux , Trello's built-in checklists don't support bulk input from external tools or a consolidated subtask overview by person. However, some tools can help with both. 1. Adding checklist items from Google Sheets or other tools No-code automation tools like Zapier or Make can connect Google Sheets to Trello.…

Things like Dropbox and OneDrive are the supported services whose links also work in Trello link cards. Other links like the one in your example should work fine too. I have tried to add your link to a card on my personal board, and it'll look like the one below: No setup is required for this feature; just paste the URL to…