Nikola Perisic Community Champion

Hello @Nirmal Panchal are you using the web app or the mobile app and which OS?

Hello @RIchard Gwatkin instead of using the automation rule to restrict certain users to transition the issues, you can use the Transition issues permission in your project - just make sure that the users you do not want to transition the issues are not part of the project roles that you have defined to have this…

Yes, you need to be Jira admin. Meaning you need to have the Administer Jira global permission.

Hello @Rajshekhar Gandigudi , this indicates that the field named Pipelines is required before you make an issue.Make sure to check your field configuration scheme for that project. Also, check your workflow and the Create transition and look if the validator has this field as required. If it does, remove it from the…

Hi @SysAdmin Forms feature is showing for only for the service projects. There is no really a way to disable this feature.

Hello @Antonio Carvetta One of the options that you can use here is the pie chart. Issue statistics is also a good gadget especially when you have the filter defined and also shows the percentage of the data.

Hello @Aftab Have you configured your git with command: git config --global user.email <your-email>? Before pushing the code to your Bitbucket repository, you need to use the several commands: * Git clone - clone your current repository that you previously created in Bitbucket * Git add <name of the file> or git add . for…

Hello @Jason Wu This is happening because your email has ended on the surpression list. Someone from Atlassian can help you out by removing your email from the block list. You can make a request here: https://support.atlassian.com/contact/#/

Is your account only affected with this issue or there are more users being affected with this issue?

When you click on Statuspage, do you get additional info?

Hello @It husum * Go to admin.atlassian.com/billing. ... * Go to Subscriptions from the side navigation. * From the subscriptions list, find the product you want to change the plan for and select Manage. * On the Subscription details page, select Change plan.

Hello @Kateryna Shapovalova this error usually indicates that there are some errors on the server part. Currently, from the Atlassian status page, everything is operational for Jira. Try with incognito mode as well.

Hi @Lucas Navarro At the moment, no, this is not possible to do. Keep an eye on atlassian cloud roadmap, Atlassian RFC and product updates as well.

You have two options here: either to remove the field causing the security issue or to apply the issue security levels. The first option here is the best, since it is causing a much higher risk.Please report this to Atlassian.

Welcome @Gummadi_ SivaSandeep Are you referring to your service management project? And also, report this issue to the Atlassian as well, if it's XSS then it's a security issue.

In your service management project, you can create automation rule: * Trigger - when issue is created * Clone issue action where you will select the project, issue type and summary -these are all required fields

Hello @Simon Sahli What is in the context values of your custom field?

Hi @Ondrej Holubovsky do you want to have issues from software project linked to your service management project or to have a shortcut on your software that when clicked it leads to your service management project?

Hi @Queenz The first project is a software project, second is a business project. These two projects have different options since they are using different templates. Business projects - only have Hide done items Software projects - have more options and different options than business projects

Hello @정경진 Please open a support ticket for Atlassian here: https://support.atlassian.com/contact/#/ Bear in mind that this is a public site and none public information should be shared.

Hi @Sivakumar Kunjithapatham Please find all of the information here: https://support.atlassian.com/jira-cloud-administration/docs/what-is-the-free-jira-cloud-plan/

Welcome @elango kanakaraji Currently, Jira doesn't support this request. As an alternative you can use quick filters to apply the results that you want to be shown on your board. Also, you can create custom filters with the JQL query that suits your use cases the most.

Navigate to this link: https://support.atlassian.com/contact/#/ , choose Technical bugs and issues, choose Bitbucket, enter your workspace id and all of the needed information.

Hello @Quân Nguyễn Hoàng , this usually happens when your email gets on the Atlassian's suppression list. To solve this, you would need to raise a ticket for Atlassian to unblock your email from the suppression list.

Hi @Yuliia Vyborova , you can raise it here: https://support.atlassian.com/contact/#/

Hello @Rahul Shinde do you get this message when you are trying to access the project. If yes, the permissions of the project need to be adjusted.

Hi @El , there is a clock that is indeed indicating how much the current sprint is active before it ends. This is displayed in days.

Hello @Adam Abela , which browser are you using? Have you tried clearing your cache and start in incognito mode?

Can you post a screenshot? (blur out all of the confidential data)

Hello @Dinonath Khan Sadly, there isn't a way in an automation rule to change from workflow to workflow. I'd suggest creating a separate board with a different workflows and mapped columns.