Nikola Perisic Community Champion

Hello @Terry Dance Not sure what do you mean about processing the emails. Does this mean receiving them in your inbox? Correct me if I am wrong.

Welcome to the community @Eddy Touma To add the "Attachment" you need to do the following: * Navigate to your "Request types" through "Project Settings" * Click on the request type (I've created a Test one): * You will presented with the fields of that specific request type: I've selected the Attachment and drag and…

Hello @Pooja Bhandari Couple of questions: * What do you mean by the performance of x ray? * Are you using an enterprise version? The more information you have the better.

Export space in PDF After clicking on the Figma link:

Hi @Lena Sargsyan Interesting problem. I have tested this from side and everything seems to be working properly. Here is the article where this issue has happened, where Jacob explained the solution: https://community.atlassian.com/t5/Confluence-questions/Hyperlinks-not-working-in-Confluence/qaq-p/1807620

Hello @Emery Manayan Only project administrators are available to delete the forms: https://support.atlassian.com/jira-work-management/docs/how-to-create-edit-save-and-delete-a-form/ Also to find out if you are a project lead: * Go to project settings (for this you need to have the permissions) * See if you are the project…

Hello @Veronika Dvorska Jira picks up the request participants based on the name that they were registered by. Another thing that you should check if that user is under the "Global permissions" and within one of the groups that have the "Browse users and groups" permission: Like from the picture. I wonder about one thing:…

Hello @Fatima AALLA , For the password policy, you may want to visit this page: https://support.atlassian.com/security-and-access-policies/docs/manage-your-password-policy/ From this page, the answer you are looking for: Portal-only accounts You can’t create a password policy for Jira Service Management customers with…

Hello @Pranav Saraf Did you use Forge to develop this app? If yes, which template did you use to develop it? Can you briefly explain what was the process of building of this app?

Well, the only way here to track time is with the "Time logged" field. In Jira, there isn't a native feature that exists. Alternatively, you can try the app called Planner by Tempo – Resource Planning & Capacity Planning. This app has more time tracking features that may suit your needs. For backlog grooming - I assume we…

Ah right, you are correct, missed that part.

Welcome to community @Iosnir Siqueira ! Make sure that your query for bug is Bug, since Jira is case sensitive. Also, make sure that there are issues that are indeed bugs. Can you post some screenshots?

Welcome to the Atlassian community @Lisa Cole ! This should be possible, since I was able to attach the installation and zip file. You need to click on the attachment icon on the left side of the question mark icon:

Welcome to the community @Alexandre Boueye ! Sadly, this is not something achieavable with JQL, API is something that you might be looking for: https://docs.atlassian.com/software/jira/docs/api/REST/9.13.0/#api/2/field-getFields You want to focus on JSON part where it says "custom" which either can be true or false.

Hello @Stefan Speck Jira supports many languages, which may be found here: https://support.atlassian.com/atlassian-account/docs/manage-your-language-preferences/ In order to change this: * Go to "System" from "Settings" (cog icon) * Navigate to "General configuration" * From the picture This is changed generally for all of…

To do everything from one project is not possible. Jira Software is mainly used for the project management for the development teams. Also, no you do not need to switch to JWM, to create company managed, you can create a new project and choose that project to be company managed. From everything that I have read, Jira Work…

Welcome to the community @Natascha Roobol ! The answer from https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/ states: Free trial of Premium You can test Premium by starting a free trial from your Free or Standard Workspace’s billing page, or from our Free trial page. Your free trial will be…

For the customisation, I found this for now: https://developer.atlassian.com/platform/marketplace/developing-apps-for-atlassian-data-center-products/ Also, it is not the same, since this page is all about the design principles that are being used, while developing the app is separate which actually uses the elements of a…

Welcome to the community @Ethan Ave I understand your requirement. With that said, what are the features that you used and also what is the current template that you are using for your project (I assume it is the software development one, correct me if I am wrong).

Hello @Ravi Prasad Can you be more specific on what do you mean by portal groups in JSM?

Data center is not ending, only the server of Jira

In Jira Service Management, serviceDeskId and portalId are identifiers used in the context of the Jira Service Management (JSM) REST API1. * serviceDeskId: This is the numerical ID of your Jira Service Desk2. You can get the service desk Id if you go to the portal and select your project, the Id will be part of the URL2.…

Welcome to the community @Nishant Tripathi ! Since you are talking about the app development on server, you may need to refer to this page here: https://developer.atlassian.com/server/framework/atlassian-sdk/set-up-the-atlassian-plugin-sdk-and-build-a-project/ Keep in mind that support of server will be ending in 15th of…

Hi @Ravi Prasad , Here's what I have found from the documentation:

No problem :)

Hello @shivani shirguppi Have you shared this request with the customer? You should click on "Share" then add this user in here. Let me know if they still don't have the access.

Yes, you can. do this with this option, as a pre-requisite Project A needs to be created so project B can inherit the settings from project A. Hope it is more clear.

Hello @S Jena , Yes there is an option like this. When you create a project there is a checkbox "Share settings with an existing project". When you check this, you get the option to Choose project:

Hi @riseli , I also installed the Xray Enterprise on my side and indeed I am experiencing the same thing as you are. I was also able to see it in the Manage Apps. Here are my results: * Not showing on the left sidebar * Not showing in apps * Not showing when the ticket is created - some apps do show here, not the case with…

Hello @riseli Interesting questions. In this article: https://support.atlassian.com/organization-administration/docs/manage-product-sandboxes/ - there's a table that tells which data is being moved to the sandbox. The apps should be available regardless of the environment you are using. Best is to test this out. Now for…