Mario GELES Expert

Hi My best school trip was in high school (around 1997). We went to Italy, almost all the west coste of Italy from Firenze to Napoli via Roma. It was incredible so full of History ! I had just begun to learn italian at high school so it was really great to speak in this language with native speakers. And of course a lot of…

Hi @Monique vdB I have some issue with two badges. I don't know if it's the right group to flag it (or the right way to do it) if not just let me know and I would remove my comment. * "At your service" badge : I made my presentation in the New to Jira Service Management group but I didn't get the badge. * "Stargazer" badge…

Hi @Udaya Sri and welcome to the Atlassian Community ! I'm fond of automations in Jira, JSM and a little bit in Confluence. I am not an expert but if you need help I would be happy to help. Anyway, feel free to ask the community there is a bunch of very skilled people here. Kind regards, Mario

@Anwesha Pan I wrote my presentation for the same reason ^^ And also did you had the "At your service" badge for this presentation ? For me it doesn't work ;(

Wow amazing ! 60 039 that's a lot of trees. Everyone was so involve in this challenge, it's heartwarming And thank you @Monique vdB for the updates ^^

Hi @Anwesha Pan You too you are late for your presentation here ? :D

Thank you @Taranjeet Singh and @Julien GOURDEL :)

Hi @Sebastian Santoyo It's not an external app nor an addon, it's already in Jira. What is not possible is to have a group of people as reporter but you can have one reporter selected among a group of people. That is the automation I showed you

Hi @Angelie Stephens I have just became Rising Star via the author path ^^ Thank you for this opportunity, it's really great

Thank you for this webinar ! The mission control seems to be a great feature. It should make easy to managed Confluence. Also the admin key is pretty handy

Hi @Rob Peters For what I know people that are not agent in the project (role Service Desk Team) can't do some actions on the issues. You can modify permissions but it will apply to all the project and non some specifics issues only. I think the best way to ensure your HR project confidentiality is to be sure non HR user…

Totally agree, it would be great to see it

Hi @Prathap DL I don't know if it could help you but you can use the smartvalue increment in an automation to add +1 to a value. Like this : {{#increment}}4{{/}} -> add 1 to 4 so in your customfield you could see 5 You can also reference a numeric field so it would be : {{#increment}}{{issue.MyReferencedField}}{{/}}

Hi @Rob Peters I think the best way is to set up an automation that will copy this subtask in another project (creating a new issue there). If you have a specific project for ordering and managing IT equipement it would be perfect. And you can also with an automation copy every comment, every status change etc in order to…

HI @Sebastian Santoyo You can use automation to auto assign an issue to a person in a group using one of this method : balanced workload, round-robin or random. Specific answers : 1. When a request should go to a team rather on person I think the best practice is to have some queue and let the member of the team assign the…

Really great Tree-O-meter @Amanda Barber I love the final reveal

Yeaaaaah we did it again !!!!

So much trees ! Thank you @Stephen_Lugton for this amazing pics :)

@Amanda Barber yes the trailer was good and I hope the season 2 will be as good as season 1. I have just seen the first season of Stranger Things maybe I should watch the other seasons

Hi everybody, And thank you @Amanda Barber for this interesting post so much good think to discover ! My current readings are Phénix by Osamu Tezuka (the god of manga) and Christine by Stephen King (oldie but goodie) No current watching but I am waiting for Wednesday season 2 Current listening, some podcast about physic…

@Anwesha Pan The wheel of time is a great serie. The third seasn was a lot of fun and action @Summer Mahmoud I want to watch Superman too. The critics are good and it seems to be a good old Superman with hope, fun and action. I want to watch Fantastic 4 too 

Hi @Anastasiia Maliei SaaSJet Welcome to the community :)

Waow @Jimmy Seddon you can't imagine how much time I will save thanks to you ! Planning the cloud cost every month is a pain in the... for me but with this tool it will be more easy 

Thank you Atassian ! 10K more that's something !

Great news @Monique vdB ! I Go back to planting trees ^^

Hi @Sharee Khaldi like you I am not just a Jira admin I also work on improving or creating process, analysing issues data and co-managing the IT team. I don't have a generic job title for that so I have two job titles 

My favorite childhood toy were the figurines of Saint Seiya and of course the video game Super Mario Bros because... well you know, my first name :D

As a jira admin and a co-manager of the IT departement I really like this collection : IT service management tempates

I think the feature I am waiting for the most is "Visibility at every level" with the roadmaps. It could be great

🎉 Happy Jira Admin Day 2025! 🎉 I think the thing I like the most in Jira is to set up automation in order to make the job of my teammates easier and more effective. My biggest win is maybe to have set up an automation between Jira and Asset because for me Asset is very difficult but it also is so powerfull and so useful in…