Jehan Bhathena Community Champion

Hi @Roman Devengenzo , Seems like this isn't available nor did I find this open in the tickets here: https://jira.atlassian.com/issues/?jql=text%20~%20%22icon%22%20AND%20project%20%3D%20%22Confluence%20Cloud%22%20AND%20statusCategory%20!%3D%20%20Done Would suggest you send a feedback for this via the "Give Feedback" option…

Hi @Chuck Schneider , Not sure I understand the context of "Tenant" in this use case, but wrt to the Jira-Zendesk integration, we can have only 1 Zendesk instance Link to 1 Jira Site. We cannot have multiple Jira Sites link to 1 Zendesk Instance using the native plugin, for this setup you may have to explore something more…

Hi @Michelle Walsh Have you tried resetting the key once? https://clockify.me/help/integrations/tracking-integrations-integrations/jira-integration#api-key From the error that you get it seems that it is a Timeout, and not a validation error. Does everyone in your team get this? Would recommend getting in touch with…

Hi @Edson Bagio , As the feature's name suggests, it is meant only to connect the "Pages" for now https://support.atlassian.com/jira-work-management/docs/manage-project-pages/ Although if you want to show a Whiteboard that is common to your project use the "Shortcut", and add the whiteboard's link:

@Stephen Cawley, I will attest to @Mohamed Benziane , I've used approach at my end too, and using the Google Sheet or Excel plugin is a much easier option since it comes out of the box and has a simple UI to follow along.

Hi @Joanne Sia What you're seeing if the new navigation UI for Jira, to turn it off refer : https://support.atlassian.com/jira-software-cloud/docs/what-is-the-new-navigation-in-jira/#Frequently-asked-questions To turn the new navigation on or off: * From the top right corner, select Settings > General settings. * Under…

Hi @Tony B , Works fine at my end. Steps I would recommend: * Verify your cloud ID using the API mentioned here: https://developer.atlassian.com/cloud/forms/rest/intro#using-basic-auth * Check if the Issue actually has a Form (via the UI) * Verify your auth token (although you did received a 404 so the Auth might not be…

Hi @Philip Ng I tried this at my end and the above automation worked for me. Note that mine is a Global rule and not a Single Project restricted rule, which make it possible for the automation to execute across projects. Also, I've added the re-fetch action after the Create Clone, so that the automation gets updated with…

Hi @Ramakrishna Rao Pullepu , Can you add a screenshot of where you're trying to create the plan? I can see the create option in the top navigation pane.

Hi @Alessandra Pluchino Welcome to the community! I'm assuming you're facing this issue with a plugin like Xray or Zephyr, please can you add those details along with a few snapshot as well for better understanding of the problem.

Hi @Sean Blezard , Tried the API that shows the fields available for bulk edit api: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-bulk-operations/#api-rest-api-3-bulk-issues-fields-get, thus confirming to your statement that the Bulk edit issues API won't support the "Team" field. If the…

ahh ok, Glad to know you found the solution, please mark this thread as accepted so that your solution can help others too. PS: perhaps you can add a little more details to what the workflow was with the issue you faced, and what it looks like now that you've fixed it.

Hi @Brandon De Guia , Welcome to the community! While this doesn't seem to be a Jira specific question, adding my 2 cents. You'll have to check with your IT team to get a machine connected to 30 monitors (since this would need a lot of hardward and configuration), once that is achieved, Jira won't restricts displaying a…

Hi @Isabella Musial , Below is my suggestion of how I'm currently updating the Team field at my end using Jira automation. * Create a new story under an Epic where the custom field (Team) is already populated : I'm assuming this is the trigger, get the "id" of the Team that is stored in the epic. You can use the Smart…

Hi @Stoney deGeyter , When you use the "View Workflow" option from the status dropdown, you get the option to view transition labels, can you try to disable this and check if the transitions are still visible?

Glad to know you found the fix, please mark this thread as accepted if Akash's answer helped.

Hi @Vivek Sachdeva , Can you share an image of what you see when you open the user's profile in the admin panel? Also, do you have ownership of the domain, whose profile you're trying to manage?

Hi @Kent Urbaniak as per https://support.atlassian.com/confluence-cloud/docs/watch-pages-spaces-and-blogs/, Watch feature isn't available on Databases yet. Although strangely so this isn't mentioned in https://support.atlassian.com/confluence-cloud/docs/what-confluence-databases-dont-support/. I would suggest logging a…

Hi @Paul Madison Haven't seen this behaviour yet, perhaps you can add a screenshot to elaborate the grouping that you've set and what results you get?

Hi @Ephraim , Unlike a cloud service like AWS, or GCP, I don't think Atlassian bills on a daily consumption basis. Although to answer your question, there doesn't seem to be a trigger for a billing alert yet, there is one for the Total seat usage across an enterprise org but that won't be the same as what you're looking…

Hi @Rahul Aledia Did you try reaching out to the xray support team? Perhaps they can help with some API or workaround? If possible can you share a screenshot of which screen you're trying to transition these TestCases too?Are they part of an execution or are you trying to move the actual Test Case to Blocked status.

Hi @Sean Lively I haven't had the chance to use the Teams integration on Jira Server, can you perhaps share the error or a few more details of what you're trying to capture with the webhook?

Hi @Vinoth Sankar I've tagged the Atlassian support team on this ticket to verify this.

Hi @Abhinandan G "Description" is a Rich Text field, thus it needs the addition entry to format it accordingly. Ref: https://community.developer.atlassian.com/t/how-to-edit-the-rich-text-section-in-a-jira-version-via-rest-api/81737/2 "Summary" on the other hand is plain text and doesn't need that additional formatting. For…

Glad I could help. If you found this thread useful please can you mark this as Accepted.

Do let us know how it goes 😊 In the mean while if you find this thread helpful please can you mark the Answer as Accepted.

Hi @Christian Friede Welcome to the community! Please can you share the API that was giving you the 401 error? Maybe that will help trying to isolate the behavior that you're facing,

Hi @Harsh Jain Assuming you mean this trigger Jira automation triggers | Cloud automation Cloud | Atlassian Support, with this trigger as soon as the linked design gets updated the automation will get triggered. The best way to test this is to try it out though :-), you can limit the execution by setting up the automation…

Hi @Joey Ly , In any jira ticket "Summary" is a mandatory field, so you'll have to pass that parameter to the Create Issue API. I haven't used the tray.io integration, but do you need to configure an API to set it up? Can you elaborate on what error you get during the configuration?

Hi @Mounika S , From what you've mentioned I'm assuming you're looking to understand the backend behavior of the Issue Collector? I'm not totally aware of the exact API calls the Issue Collector makes, but what I can tell you is that the prime use case of the Issue Collector is to make a new issue in a specified Jira…