Jehan Bhathena Community Champion

Hi @Sharlynn Hill , You can signup for a free trail here https://www.atlassian.com/software/jira/pricing Since you've got less than 10 users you can signup for the free tier. For advice from a Sales exec https://www.atlassian.com/company/contact/product-evaluator-advice#/

Hi @arantza , Perhaps you can share a snapshot of the automation rule you've created. Will help us reproduce the same setup at our end prior to giving an answer.

Hi @Miquel Angel Peña , Don't have any experience with Jaggaer but as per their documentation https://www.jaggaer.com/trustcenter/integrations/ they have an API available. You can try to use these API's to integrate it with Jira. Other than this I would suggest you check with Jaggaer's support team to see if they know of…

Hi @Vera Valshonok , I can attest to what @Nic Brough -Adaptavist- and @Marc -Devoteam- mentioned, you wont be allowed to create 2 users with the same email. But you can end up with 1 "Jira Service Management's Portal Only" customer and one "User" profile, if you need to find an overlap in these then you'll have to take an…

Hi @Yaheli Sage , Adding to @Nic Brough -Adaptavist- 's answer, if you have the site-admin role, (and if youre using a company-managed Project) you can use the permission helper to check what permissions grant this "trusted collaborator" the permissions that you've mentioned…

@Josh noticed that you edited your thread to remove all content? Would you like this question deleted?

Hi @Charan Jeet Singh As per previous communications on the community it seems to take more than 24hrs to verify the DNS entries. Documentation https://support.atlassian.com/organization-administration/docs/copy-and-add-dns-records-to-your-domain-provider/ If you don't get an clear error would suggest raising this with the…

Hi @Kishor Mudhili Didn't find any setting at my end for this. There is an old thread that mentions a similar behavior https://community.atlassian.com/t5/Jira-Service-Management/How-to-remove-unnecessary-content-from-issue-comment-added-via/qaq-p/1000037#M26933. Do let us knw if following the settings mentioned in the…

Hi @Kevin Price , Perhaps you can attach a Screenshot of the error or the missing profile's UI, based on that we can try to help out with more relevant information.

Hi @Ross Morrow While I haven't tried this thru automation I believe it can be done via API Reference: https://community.atlassian.com/t5/Confluence-questions/How-can-i-create-a-new-page-from-a-users-template-using-rest-api/qaq-p/1059884 Since it is release notes that you're trying to Automate perhaps this App might be of…

Hi @Farhan Rayhan Account suspension would be better answered by the official Atlassian support team Link https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/

Hi @Charliemen Pedeglorio The error mentioned sounds like a temporary error, but is if becomes frequent, would suggest raising a ticket here https://support.atlassian.com/contact/#/. Have you tried accessing Jira using a different browser? Or in In-cognito mode, perhaps you can try that once to see if those options work.

Hi @Jonathan Harnly , https://community.atlassian.com/t5/Jira-Service-Management/Allow-users-to-create-ticket-as-anonymous/qaq-p/1974279#M100837 you can check this link for details of the use case mentioned.

Hi @Aleksander Erlanger , The "Fo" icons that you're seeing are mostly created by your browser. Would suggest checking in another browser to see if you still see those 2 icons.

Hi @Radha Tankala You can find those here https://jira.atlassian.com/issues/?filter=98703

hi @Pim Vincentie , I'll second @Tansu Akdeniz 's point. A Screenshot of your automation rule would be quite helpful here. The error may occur due to multiple reasons, you can check if the automation is allowed to Transition your issue in the first place, if it is allowed then proceed to check the transition manually…

Hi @Peter McGrath You can search for all issues using that link Type using JQL (will add the documentation once I find it) If none of the issues are using it then you're safe to delete it. Although you may want to check for Issue Security schemes or Permission schemes where your user isn't allowed to view the issue, once…

Hi @milagros.pinero Unfortunately haven't found this yet. From what I've tried its a complete restriction, and doesn't allow specific groups to invite either. If this answer helps pls mark it as accepted, so that it can further help the community.

Hi @Jayaram Kuraba , The 1000 issue export is the limit for the Cloud CSv export To view more issues in excel you can use the Jira Cloud for Excel : https://marketplace.atlassian.com/apps/1221301/jira-cloud-for-excel-official?tab=overview&hosting=cloud This is not a paid add-on just requires your use to authenticate Excel…

Hi @ugo lord-michael It's free to connect and integrate them Documentation for reference https://support.atlassian.com/jira-software-cloud/docs/integrate-jira-cloud-with-microsoft-teams/

Hi @Mahdi CHIHAB , @Robert Wen_Cprime_ 's answer covers most of the points with great precision. If you need to check the official documentation would suggest going thru this link https://support.atlassian.com/organization-administration/docs/how-many-instances-of-a-product-does-my-organization-need/

There won't be duplicates, from what I've experienced. Once linked, they will be shown only on one view

Hi @billing greenique , Not quite sure why there are 2 Atlassian Cloud Apps, Atlassian creates an app for the email permissions andthe other for the Azure AD login. In each Azure app, there are permissions associated with it, you can check along with your AzureAdmin to analyze that. Do let us know if you find anything 😀…

Hi @Alexander Westergård , In theory, you can try to map the Summary and Description in the Form too. This way all fields will be in the form and can be configured. Do let us know how it goes.

Hi @Maciej Dziemidowicz To get the values from a FORM you need to use the API https://developer.atlassian.com/cloud/forms/rest/api-group-forms-on-customer-request/#api-request-issueidorkey-form-formid-format-answers-get

Hey @Dav Anson , You may want to try https://marketplace.atlassian.com/apps/1217530/miro-for-confluence?tab=overview&hosting=cloud Haven't used it yet, but the app may support this. PS:confluence whiteboards is out now 🙂, it's quite similar to Miro, and comes ootb with Confluence

Hi @Sam Huawey , SSO is an Organisation level setting, if both of these sites fall in the same Org, then setting then with the same SSO should work.

@Sylvain Brodeur if Andy's answer helped Would suggest marking it as Accepted.

@Activos PI if Andy's change fixes your mail suppression, please consider marking the thread as Accepted.

Hi @Aleksander Erlanger , Since you're the site-admin you should be able to remove this product from your suite of tools Go to Admin.atlassian.net -> Billing -> Manage (on the product the you want to remove), click on the three dots associated to the product you want to remove and select "Delete" Alternative method as per…