Bibek_ikuTeam_ Community Champion

Hi @Glem , Looking at the problem description I can only think of two possibilities. Either any of the api you were using earlier is not able to get the proper results which matches your requirements. Or something has changed in your workflow(any new plugin/rule inclusion) Possible workaround I would suggest is to try the…

Hello @IvanekD , Currently A.T.O.M supports the following automation frameworks: * Selenium * UFT * JUNIT * Cucumber * EggPlant * SoapUI * TestNg * Tricentis Tosca You can find more about it here. Regards, Bibek

Hi @[deleted] Migration of Zephyr data from one server to another is not supported out of the box as this is a part of JIRA's functionality we relay on. We only support complete JIRA xml back up and restore for Zephyr data. https://zephyrdocs.atlassian.net/wiki/spaces/ZFJ0500/pages/1061423549/Restore+Caveats In your case…

Hi @Pradeep Kumar Gorthi , Currently the zephyr custom fields are only optional. If your business requirement needs the custom fields to be marked as mandatory, you can use JIRA's custom field for the same. We will definitely put forward your request to our product team to have the option to mark Zephyr custom fields to be…

Hi @Kishore_Mavuri , This is something Atlassian handles. The licensing policy is same across all the plugin.See Licensing and Pricing section for more details Thanks, Bibek

Hello @Tanya , 1>I suspect the "Test" issue type might not be a part of the create issue type scheme you have in place now. Please add the same to the available issue types and you should be good to go. https://confluence.atlassian.com/adminjiraserver/associating-issue-types-with-projects-938847092.html 2>Regarding the…

Hello @Shakara Brown, Our Product Management team has been made aware of this feature request. They will review the same for consideration. We appreciate your valuable feedback in making Zephyr for JIRA cloud better. Please feel free to participate in Zephyr community for FAQs and more. Best Regards, Zephyr Support.

Hello Mohan, The test cases can be moved from one cycle to another. You can search the executions using proper ZQL filter. All the filtered tests can be selected using the check box. The selected tests can be moved to another cycle by clicking on Move to Cycle under Tools option available on the right top corner of the…

Hello @Alex, This feature is a definite plus for the product. Currently the same is listed in our feature request list. Please submit a support case with us so that we can get your contact details and add another request to the list. Best Regards, Zephyr Support.

Hi Richie,For further questions please feel free to open a service request by sending us an email support(at)getzephyr.com. Please include the screenshot so that we can troubleshoot further.Regards,Bibek

Hello Richie, Have you reindex JIRA and Zephyr for JIRA after installation?If not please do so. Re-indexing JIRA : 1.Log in as a user with the 'JIRA Administrators' global permission. 2.Choose Administration > System 3.Select Advanced > Indexing on the left pane to open the Indexing Page 4.This page allows you to choose…

Hello Ahmed, Please stay tuned to our blog for the latest updates and announcements: http://blogs.getzephyr.com/ Thanks & Best Regards, Bibek Behera

Hi Ahmed, We completely understand the urgency and we are have speed up the process as this is one of the milestones for us. Please stay tuned to our blog for the latest updates regarding the same. Thank you for your patience! Best Regards, Bibek 

Hello Cory, Thank you for your interest in Zephyr for JIRA. At this time Zephyr for JIRA is not available with JIRA OnDemand. Zephyr for JIRA is only available with on premise versions of JIRA. We are planning on making Zephyr for JIRA available with JIRA OnDemand with out next product "Connect" but we do not have any…

Hello @Swathi Komirelli, Currently it is not possible to view the test details on the user story, this is because the test details (steps, executions etc) are part of the Zephyr plugin and JIRA doesn't allow us to do this. Regards, Zephyr Support

Hello Cindy, We have been working on this issue with high priority and this has been scheduled to be fixed under the upcoming release of ZFJ. Currently we in support don't have the exact time frame of the release. We will announce the release date once our product management team finalize it. Please stay tuned to our blog:…

Hello Vikas, The only way you can get it to work as per your requirement is to clone a cycle and rename it. Once a cycle is created you can add new test cases to the existing one in the cycle. Note:The test case execution status will be unexecuted for the cloned cycle. Please refer the URL below:…

Hello @Daniela Nájera, Please explore our text execution assignment feature to restrict the users to the assigned tests only. https://zephyrdocs.atlassian.net/wiki/display/ZTD/Assigning+Test+Executions Best Regards, Zephyr Support.

Hello @Ekta Lala It is possible to get reports with respect to test cases and defects linked to Epic using the Tractability feature. Please explore the same and let us know if you have any further questions. Best Regards, Zephyr Support.

Hello Magnus, We have raised a Support request with the Atlassian team and working on it to resolved. We will update the same once we get any updates regarding the same. Regards, Bibek Behera

Hi @hemanth acharya apologies for not updating this thread.Please visit the below URL below and click on submit a case.It will guide you to a signup page, please provide the details and submit a case.https://support.getzephyr.com/hc/en-usWe will be happy to get in touch and do the needful to troubleshoot the issue.Kind…

Hello Hemanth, It is suggested to reindex both JIRA and Zephyr for JIRA after every major changes made in the JIRA instance. This makes sure that there are no further issue related to data indexing. Could you please do JIRA reindex and post that Zephyr reindexing. Please reach out to us with the outcome of the same.…

Hello Hemanth, We need some additional information to help you out on this issue. Is this a fresh installation of Zephyr for JIRA? Have you done redexing of both JIRA and Zephyr for JIRA respectively post installation, if not please do so. Does the test step never load for any of the issue or a specific issue? Could you…

Hello Sharad Sharma, Could you please submit a support case with us.We will be happy to gather more information and submit a feature request on your behalf.Once we submit a feature request it will be reviewed by our product management team to be considered in future releases. Thanks & Regards, Zephyr Support.

Hello @Mithun Suresh, Our Product Management team has been made aware of this feature request. They will review the same for consideration. We appreciate your valuable feedback in making Zephyr for JIRA better. Regards, Zephyr Support.

Hello Mike Box, Please reach out to your JIRA System Administrator who manages the permissions. Please refer the document to know more about how to connect Zephyr Enterprise/Community Edition with JIRA. Best Regards, Zephyr Support

Hello Peter, The way the Atlassian Licenseing model works is that add-ons (such as our product) should be at the same user tier as the base JIRA instance. Thank you. Best Regards, Bibek Behera.

Hello @Raul Comerzan, I would like to inform you that the version details belongs to JIRA, which are used in Zephyr for JIRA plugin. In the mean time could you please submit a support request with us so that we can reach out to you and understand your requirement better. What you need to do is visit the below URL below and…

Hi @QA Innroad, Please try Zephyr Community Edition, It is completely free and can be integrated with JIRA. The user guide will tell you how to use the same and you can connect your Zephyr to JIRA by following the instruction. You can also try out our Zephyr demo for the look and feel of the product on the go.Please feel…

Hello Jakub, We at Zephyr no longer generate or hand out Zephyr for JIRA licenses. All our Zephyr for JIRA licenses are generated and handed out by Atlassian. What you should do next is contact Atlassian and let them know that the license is no longer working. They can then generate you a new one or figure out why the…