Carlos Khatchikian Atlassian Team

Hey @Gonzalo Acosta thanks for reaching out. I've just sent a message to the team on your original post . Thank you mate!

@Dave LIAO ! Is Dark theme coming to Data Center? ... the answer is YES! It has been announced in the Roadmap at Team 23 : https://www.atlassian.com/wac/roadmap/data-center/dark-mode?search=dark&p=0b79e81f-2b Watch this ticket for updates: https://jira.atlassian.com/browse/JRASERVER-63150

@Rodolfo Romero - Adaptavist , @Michal Vit @Scott Pawluk , we have a fix in place that is rolling out. Check your instance and it should be out in the next 24 hours 🤞

Hey mate, every new operating system release is a complete new story... So just to clarify this is a new bug. The team did a quick investigation and it must be a bug with Safari...would you mind closing and killing all Safari sessions and trying to login again?

Katharina you should be able to see all sprints (even the one active) in the backlog. Maybe you have a filter set, can you check that? A screenshot would help

I forgot to answer your question on how to extend the mobile app. Any Ecosystem/3rd party glance should work on Mobile if you enable it from the App descriptor. Here are the instructions: https://developer.atlassian.com/cloud/jira/platform/developing-apps-for-jira-cloud-mobile/ So you can develop your own QR code utility…

@Axel Did you check the addons in the marketplace? This addon supports mobile (so the QR code is seen on Mobile phones) https://marketplace.atlassian.com/apps/1217401/qr-code-for-jira-cloud?hosting=cloud&tab=overview

Hey @Axel , how are you? I am Engineering Manager in Jira Mobile and just saw your question. The answer to your question is "it depends". The mobile app can use 3rd party addons in the issue view, there is no other entry point where a 3rd party can enhance the mobile app. On the other hand, usually working with QR Codes is…

Hey Sean, one of the devs sent an email... we saw your email but we need more data to assess the problem

Hey @[deleted] , my name is Carlos and I am Engineering Manager of all Mobile Apps. I've talked to the team and this feature will be delivered in our next version of the App... so stay tuned in the AppStore / PlayStore release :) Thanks!

Sorry, voting is enabled for features, not bugs. You can watch the issue and it will tell you when we add a comment or close it :) 

I just raised a bug and communicated the problem to the proper team. Please watch and vote for this issue: https://jira.atlassian.com/browse/JRACLOUD-76405 Hopefully we can fix it soon enough :) Thanks for your patience and taking the time to explain the problem and the workaround!

Hey!, I've noticed that too . I am assuming you are using JConnect in a new project. You need to go to the permissions of that new project and enable the permission for the jconnectuser to create issues and that will fix it. Go to Project Settings -> Permissions -> Edit Permissions and add the user as a single user

Hey @Emily Swanson ! Jira's mobile app is for agents, not for customers. And we don't offer the live chat feature anywhere, not for agents nor customers. Sorry!

When the Jira App crashes on launch it usually means that there might be some corrupted file in the filesystem. You can delete the cache data running this command in your terminal: rm -rf ~/Library/Containers/com.atlassian.jira.mac/Data/Library/Caches If that doesn't work you can delete the entire folder like this: rm -rf…

Right, that is not Jira's bug. That is the format that Apple's Camera sends when a live photo is used. 

Hi @tejas vansh , I am Manager of the Jira Mobile Apps shipped by Atlassian. We have a lot of functionality that will help your teams on the go. Please visit: https://www.atlassian.com/software/jira/mobile-app And you can leave feedback in the app that we read it constantly. Thanks! 

@p.bracha Hi from the Jira Mobile team! We are shipping more integrations for MDMs really soon, but it should work with MDM + work profiles of Android. I would suggest you raise a support ticket because we need to investigate what is happening here. This is not a question that can easily be addressed from a community post.…

Hi @Bethany Holt , I am manager of the Jira Mobile Apps. Can you tell me in which platforms are you seeing this problem (iOS, Android)? Would you mind maybe uploading a small video so we can understand the flow? Thanks!

Automation for Jira has lots of date functions to let you do that: https://support.atlassian.com/jira-software-cloud/docs/use-smart-values-to-manipulate-and-format-dates/ You can easily Create a trigger when an issue is created and only add the comment out of business hours or weekends :) You could even do the Rule that…

Hi from the Jira Mobile team. We are aware of this issue. There is a workaround mentioned in this ticket if you want: https://jira.atlassian.com/browse/JRACLOUD-73438 You can watch the ticket and we will communicate when there is progress. Thanks!

Hey @류 형우 ryoohw from the Jira Cloud Mobile team :) Are you using a classic or a next-gen project ? If it is a Classic project we are working on bringing the integration to Mac and Mobile. We do not support Advance roadmaps, but we will support Roadmaps for Classic projects. Hope that answers your question :) 

Felipe, yes... no windows app for now. 

Just for everybody reading this question. This was an actual bug on the operating system that was fixed by Apple in the latest Beta (10) . Please upgrade your OS to the latest Beta and the problem will be solved. Thanks https://jira.atlassian.com/browse/JRACLOUD-75304

Hi @Critter Critter from the Jira Native team! Big Sur is in Beta and from past experiences some of these bugs are from Apple so we do wait till we get a stabler version of Big Sure before going in and fixing bugs. We've already had situations were we spent a week trying to fix a problem that gets solved by the next…

@jonathan calderon ! There is no customer request tracked today. You can create one in JRACLOUD (like this one - with the same components) For now we are only opening filters and we don't plan for now to change that. 

That is the web editor, not the desktop one. 

@MOssa , glad to hear that everything is working now mate . Have a great week!

@MOssa raise a support ticket please. We need to look at the data. Please tell support that you talked to me :) 

Support looked at the instance you are in and validated that your instance had the ecosystem addon I mentioned. The problem should be fixed for you already! Have a good day