Shannon S Atlassian Team

Hello Ekaterina, Thank you for suggesting this. The search feature cannot be configured, but we have a feature request for this which has quite a few votes: * CONFSERVER-53380 Make quick search scope a site configurable option As a workaround, you could add the Livesearch Macro to a page and restrict the search that way.…

Hello there, Happy to help you get Confluence back online. I would recommend first following the diagnostic steps below: * Confluence Service Stops after a Few Seconds It would also help to confirm your Confluence and database versions. I'd also like to know when you were able to last start Confluence successfully and if…

Hello Eugene, Thank you for contacting us about this and my apologies for taking a while to get back to you. I've investigated this case and found that similar cases have all lead to this bug which affects Confluence 6.14.x and 6.15.x versions. * CONFSERVER-57934 Adding excerpt, warning, note, tip or info macro to the page…

Hello Richard, Welcome to Atlassian Community. It's nice to meet you. It's not possible to export historical versions of pages. This has been requested as a feature request in the past. We do not have plans to implement it. (See CONFSERVER-1271 for pages, CONFSERVER-9486 for spaces.) Let me know if you have any questions…

Anand, I've been testing this with my personal space, but I cannot replicate it still. This is the error I receive on that page: I can confirm the behavior is the same even when the image is technically the same image. Can you let me know the exact process you used when moving the attachment? For me, I go to the page in…

Hello Ethan, Thank you for contacting us about this. * In order to export PDF in another language, you need to upload a font for use with that. Have a look at Create a PDF in Another Language for more details on that. * I'm not sure what you mean about an electronic document. Can you tell me, are you referring to the…

Hello Anand, If you were to move a file to another page, and a file with that same name already exists there, then you will get the following error message: This file name already exists in the destination page From here, you will need to rename your file prior to moving it. See edit properties of an attached file.I hope…

Hello Vinh, Happy to help! Users tend to run into that error when the application link was able to establish a connection with the remote application but no response was received. The possible causes for this can be: * The remote application is in deadlock - For this, you can check that the remote application is…

Hi there, There is a way with Crowd; you would just need to use an LDAP connector. Have a look at Configuring an LDAP Directory and check under the Directory-specific configuration notes. If you have any questions about that I would advise raising a new question under the Crowd collection. Then, some Crowd experts will be…

Hi Henrik, Thank you for confirming. I just want to confirm a few things with you. * Are all of your users not receiving notifications when a task is assigned to them? Does it matter whether or not the mention is on a page using the old editor or the new editor? * Do your users also not receive a notification when they are…

Hello Carol, According to the case you logged with our Billing & Licensing team, you have a Confluence license that expired in 2017. The particular license you are referring to is for a Confluence Server license. If you did indeed host your own Confluence instance, then your server administrator would have had to set up…

Hello Andrew, We will be going over the rest of the setup you mentioned here, but you should be aware that Confluence is not compatible with OpenJDK. Per our Supported Platforms (this is the latest, assuming you are on Confluence 6.15): * You can only run Confluence with AdoptOpenJDK or Oracle JRE/JDK. * Some Oracle Java…

Thank you, Sean! I left an internal comment there as well so the engineer can review this thread if they need. Take care, Shannon

Tom, Thank you for confirming that. The macro shouldn't be loading from a frame, do you mean you're using an iFrame here? Otherwise, it should just display the Jira Issues Macro without a frame. Are both Jira and Confluence on the same Cloud instance? Can you replicate the same issue across any Jira Issues Macro and any…

@Evgeniy Kliukin, There aren't any concrete plans right now to implement this feature. The feature request CONFCLOUD-35340 has now been incorporated into CONFCLOUD-32508. You can vote on and watch the feature request in CONFCLOUD-32508 and you will be automatically added onto the list of watchers. From here, you will…

Hello, Thank you for confirming. Yes, so we can confirm the issue is with your proxy setup in IIS. We have a few articles that might help you with the setup: * Proxying Atlassian server applications with Microsoft Internet Information Services (IIS) * Proxy and HTTPS setup for Confluence Let us know if you have any…

Hi Max, No, it does not. It will only convert pages when you click the edit button. I hope that clarifies things for you! Regards, Shannon

Hello Shawn, I realize this thread is quite old now, but I was investigating a similar question for another user. I've gathered all the information I found on this in my reply below: * Providing context-sensitive help using Confluence knowledge base In addition, there's an outdated article below on creating Local…

Hello Zabrina, Upon investigating your issue, I have gathered the information I found in my reply on the below thread: * Providing context-sensitive help using Confluence knowledge base Long story short, there is a mapping file that is included with Confluence Server, but not Cloud. It's located in a Server installation…

Hello Caroline, I was searching for an answer to this myself, and I wanted to let you know about what I found. * I found an old post by Sarah Maddox: Confluence 4.0 Context Sensitive Online Help Mapping. According to Sarah, in Confluence Server, there is a built-in file called help-paths.properties. This file is located in…

Hello Tom, Welcome to Atlassian Community. It's nice to meet you. I have not yet seen anything like that in the new editor. In your screenshot, the Jira Issues Macro looks a bit cut off. Is it just your screenshot or does it appear that way on the page? Does the same JQL query or filter in Jira show the right number of…

Hello Miguel, Welcome to Atlassian Community. It's nice to meet you. I believe this is for a Cloud instance, is that correct? Could you let me know exactly where in your instance you are seeing Swedish language? There are 3 places you can change the language, as in Set the Default Language: * Global language settings for…

Hello Daniel, Thank you for contacting us about this. It seems like there could be an issue with the application links, since Jira is able to communicate with Confluence, but not the other way around, requiring a login. You can try to recreate the application link by doing the following: * Temporarily disable the setting…

Hello Javier, Welcome to Atlassian Community. It's nice to have you! I see you raised the same question with our Cloud team, and my colleague Ramon let you know the following: In Confluence cloud, you should be able to display an external page using the Iframe Macro. I've tested it out on Klipfolio's demo dashboard and…

Hello Ken, Thank you for contacting us about this. Unfortunately, there is no way to view all page history at once in Confluence Cloud. We had a previous feature request for this (CONFCLOUD-17486), but it has been closed as we do not have plans to implement this in the upcoming roadmap. Thank you for your understanding.…

Hello there, Happy to help with your issue! Can you tell us if you recently upgraded to 6.15.2? Which version did you come from before? First, I would recommend that you bypass your proxy to confirm there isn't an issue with that and this version of Confluence. Secondly, could you tell me if all of your users are…

Hello Suryakant, From my understanding, the command you were using was working, and now it is not. Is this correct If you are on Confluence Cloud, it could be that you haven't switched over to the API token-based authentication. Instead of username and password, you should use an email address plus the token. For more…

Hello Stephan, Welcome to Atlassian Community. It's nice to have you. It is not possible to switch back to the old style. This new editor is the one that is going to be replacing the old editor entirely on all instances. In terms of the width of the table, you can click the button <- -> and it will expand or shrink…

Hi Nisha, I just want to make sure I understand correctly what you need to do. Are you trying to replace the CSV which is currently attached to the page with an updated version, or simply embed the contents of new CSVs on the page each time? I am assuming the CSV is the attachment you are uploading via REST-API. Regards,…

Hello Sean, Thank you for clarifying. If the editor is working on new pages and not on existing pages, then it might not be the load balancer causing the issue. Could you please generate a HAR filer while replicating the file and then create a Support Zip. Then, raise a request at Atlassian Support and include these files…