Shannon S Atlassian Team

Don't water it except when you remember once a month or two, and then just toss it some lukewarm water. They hate their feet to be wet and will rot. It's beautiful!

This topic is right up my alley! :D That film sounds a lot like the movie Little Shop of Horrors, where the famous line "Feed me, Seymour!" came from. I never saw the original 1960 version, but the version from 1986 stars Rick Moranis (Seymour) and Ellen Greene (Audrey). He starts having to kill people for the plant known…

Hello Glen, Thank you for contacting us about this. This feature hasn't been included yet in the New Editing experience. The article refers to the original editor. There is a feature request below to bring this over to the new editor: * CONFCLOUD-67129 Link to an undefined page (a page that doesn't exist yet) Please vote…

Hello Chantel, Thank you for contacting us. In order for your Jira Service Desk customers to have the same view as Confluence users, then they would need to also have a Confluence license. With the Jira Service Desk customer license, they will only be able to use the Confluence features as they are available via Jira…

Hello Nivedita, Thank you for contacting us. You can learn more about the Goals, Signals, and Measures Template below: * Goals Signals Measures template In addition, we have a playbook that you can go over to get a better understanding of this. You can find that here: * Goals, Signals, Measures Playbook Regards, Shannon

Hello Henrik, Welcome to Atlassian Community. It's nice to meet you. There was a bug the other day that stated that the daily update summaries weren't being sent out since July 24 (25 if you are in APAC timezone). I'm hearing from my customers now that they have been receiving these lately. Could you confirm if this is the…

Hello Rinky, Welcome to Atlassian Community! It's nice to meet you. * Confluence Cloud is only hosted on Atlassian's servers, but there's also a server version of Confluence, where you could host your site instead. For information on what kind of server you'd need to have to support this, have a look at the…

Hello Gerard, My apologies for the delay; I've been having a very hard time replicating this issue on my own instance, so my suggestion was to have you raise a ticket with the Cloud Support Team since they can look directly and see if the issue is caused by a particular page. However, I noticed that you have already done…

Thank you both, and glad you are enjoying it so far! Take care, and have a pleasant rest of your week. Regards, Shannon

Hi Eric, Thank you for letting me know, and that you were able to solve it by re-importing the system. If you run into the issue again, and your Jira instance was on Cloud, please feel free to contact the Support Team and we can have a look at your instance directly to see if there are any issues. Regards, Shannon

Hi @Dave Sugrue, I do not, unfortunately. The only thing I know for sure is that they are coming soon, but there's no estimated release date for this at this time. Take care, Shannon

That's great, Virgil! Thank you for confirming. I love when things work out like that. :) Take care, and have a pleasant rest of your week. Regards, Shannon

Hello Abby, Thank you for taking the time to clarify that for me. There's not a built-in way for this but you may be able to extend your JQL functionality to include that functionality by using the JQL Enhancer plugin or something like Scriptrunner. Regards, Shannon

Hello @Dave Sugrue, @Xena Montoya I've looked into this and I discovered this has been reported as a bug: * CONFCLOUD-57164 Images with effects are not updating You're welcome to watch this feature for updates, but since we are transitioning over to the new editor, this bug will likely be resolved when we release the image…

Thanks again, Richard! I've updated the bug to include your information. Best regards, Shannon

@Mike Standal and @[deleted], I am so sorry that I neglected to answer that question. Per the feature request, CONFCLOUD-65768 (Convert pages and templates to new editing experience): * You can opt-in your instance to have all your pages migrated to the new editor by contacting Cloud Support. This means every existing…

Happy to help, Gena! Take care. :) Regards, Shannon

Thank you for confirming, Sean. Does this occur on all pages in Confluence, even if you create a new blank page? Do you also happen to be working behind a firewall or proxy? If so, would you be able to bypass the proxy to test if it works without it? Lastly, does it occur on all browsers, machines, and various networks?…

Hello @Marcel Stolmeijer and @Virgil I have discovered that this is now reported as a bug below: * CONFCLOUD-67348 Daily Update Summary not Sent Please click This affects my team and you'll be automatically enrolled to receive updates on this issue in the future. Best regards, Shannon

Hi Richard, Thank you for letting me know how you will be solving this issue in the future with your users. Hopefully, you won't have to run into that case too often. It wouldn't hurt if you also wanted to raise a feature request at jira.atlassian.com to be able to re-assign tasks for an inactive user. I tried to see if…

Hello Kari, Yes, unfortunately, you will need to use the 3rd party add-on as a workaround. This issue is due to Twitter changing something on their end which caused the feature to stop working. This is likely the same with Flickr as I know they've been going through a lot of changes recently. I would encourage you to…

Onur, Thank you for the update! Glad to hear you were able to resolve it so quickly. :) Take care, and have a pleasant rest of your week. Regards, Shannon 

Hello Sohail, Unfortunately not, since the content in Confluence is basically seen as a text page in Jira, and not individual custom fields. The full list of functionality between Jira and Confluence Cloud are outlined below: * Use Jira and Confluence together I hope that brings some clarity to you but do let me know if…

Hi Paul, If you have not already, please make sure to vote on the new bug, which is logged here: * CONFCLOUD-67110 Titles are center-aligned for pages using the Legacy Editor We are currently working on a fix and hope to be able to release it soon! Thank you again! Best regards, Shannon

Hi Heth, Happy to be able to help! :) Take care, and have a pleasant rest of your week. Regards, Shannon

Hello Steve! Very odd case, indeed. When you say "Jira All Access" can you let me know what you mean by that? Are you referring to Atlassian Access? I noticed you created a ticket with our support team, and my colleague Nágila is helping you with your case. I just want to get the right notes on this side as well, because…

Hello Tammy, Welcome to Atlassian Community. It's great to have you. I'm sorry to hear that you've been having so much difficulty with Confluence Cloud lately. It isn't possible to roll-back the update, but I'd love to find out more about the issues you're running into. Tables For the issue with your tables, I'm testing it…

Hello Raymond, Thank you for contacting us. I am sorry to hear that you are having so much difficulty with the new editor. It's not possible to change back to the previous editor, but I'd like to help you with your concerns and any trouble you're having with the new editor. It is currently possible to resize images in the…

Hello there, EDIT: I have discovered that there is a bug at the moment, prevening daily update emails from going out: * CONFCLOUD-67348 Daily updates email not sent Please click This affects my team and you will automatically be added to the list of watchers and receive a notification when the issue has been resolved. Let…

Hello Chris, Thank you for contacting us. Unfortunately, this has been requested in the past for Confluence Server, but is closed as we do not have plans to implement this in the foreseeable future: * CONFSERVER-50357 Ability to see timings in the list view In Confluence Cloud, there is also a feature, and at this moment,…