Shannon S Atlassian Team

Andrew, Thank you for your patience. We've had a look at your setup and it looks good. Therefore, we've determined that it is one of the causes in the article I sent you earlier. (Confluence does not start due to Spring Application context has not been set) As Stephen mentioned, the errors you are sending us from your logs…

Hello Musa, Welcome to Atlassian Community. It's nice to meet you! Can you confirm if this issue is for Confluence Cloud or Server? In your example, I see a green column and a red column. It does appear that there is a distinction between the two of them, but it might differ depending on your monitor. If you were to choose…

Hello @richardofrugeley, Thank you for reporting this. I was able to find a bug that has been reported for this issue: * CONFSERVER-44392 Table headers no longer sticky after merging cells Please click This affects my team and you will be automatically added to the list of watchers and receive any updates going forward. At…

Hello @venkateswarlu I see you raised this problem already on some other threads, and that @mrcrandell.sw let you know on EDIT TOOL BAR NOT SHOWING that if it's sporadic, clearing the cache would fix it. Because clearing the cache fixes it temporarily, then it sounds like it might be an issue with your browser. My…

Hello, The article that @Deepanshu Natani is the complete process, from Stop-to-End. If you need individual help, please reach out to Atlassian Support or you can hire a local Partner expert, like @Jack Brickey suggested, at Atlassian Partner Directory. We can give you tips and answers here on Community, but if you need…

Hi Chris, I will share here as well what I wrote to you on your own thread about the subject, in case other users come across this thread in the future. The date picker is based on language still at this time, but below are some articles on how to change your language in Confluence Cloud. * Set the Default Language * Edit…

Hello Chris, Thank you for contacting us. Indeed, the format chosen by the date picker is based on the user's language and locale. I wasn't sure if you were saying it wouldn't work for you because you don't want to change the language, or you don't think it will solve the issue, but I am including the below articles on how…

Hi Charles, Happy to help sort out this issue. Can you tell me what version of Confluence you are using? If you're using Confluence Cloud, could you let me know if this is the old editor or the new editor? The new editor has the publish button in the top-right hand corner. Lastly, do you have any particular customizations…

Hello @Charisma Riley, Happy to help answer your questions about the new editor. * It is not possible to remove the icon, but we have a feature request to be able to customize the appearance of this macro. I would recommend you vote on it. This way, you'll receive any updates on that in the future: CONFCLOUD-65659 In the…

Hello Marc, Welcome to Atlassian Community. It's nice to have you. From the information I gathered, I believe you might be using Confluence Cloud. Is that correct? In the new editor on Confluence Cloud, It's not possible to nest other macros inside of the expand macro. We do have some a feature request for this: *…

Hello Scott, Welcome to Atlassian Community. It's nice to have you! This is not possible in the new editor, but I found a feature request for it. * CONFCLOUD-65755 Create indented action lists Please click Vote for this issue and you will be added to the list of watchers. You will then receive any updates this on the…

You're welcome! When you click the link, it does take you to Github where you can connect your user, but it seems that Confluence isn't recognizing that. This is the bug. So for the time being, there's not a way to link it on Confluence so that this error message will go away. In the meantime, you'll need to link it as a…

Hello @Jie Kang, Thank you for contacting us about this. Happy to help. * You might not be able to find another page that you want to link to if you haven't viewed the page before. There's a bug for this: CONFCLOUD-66569 * As for Anchors, see Confluence Editing Improvements: The anchor macro is temporarily unavailable, but…

Hello there, Welcome to Atlassian Community. It's nice to meet you. I've been able to replicate the same issue, and I think it should work after you connect your user. So I've raised a bug for the problem below: * CONFCLOUD-67601 Connect your account to preview links error on Github links Click This affects my team and you…

Hi Adam, I think that's not right. I would recommend running through How to fix JIRA Directories permission in Linux and correcting your permissions. Let us know if that helps. Regards, Shannon

Hello @Sai Deepak Chandrasekhar! Welcome to Atlassian Community! It's great to have you. This error can also occur if you have another field in that project set as required. All other request type fields must be optional. I would recommend that you check that project and make sure that no other fields are marked as…

Hello Jon, You can raise this as a new question, or with the Support Team if you are on Jira Cloud. That will ensure your issue is seen and we can help you with your problem. Regards, Shannon

Anand, Could you please clarify what you mean by "folder"? Is that a page? Therefore, you moved a page called "Test Page 1" from a child page of Folder 1 to Folder 2? And what do you mean that the image appeared without any error? The issue is not when moving pages, so I want to be clear. Regards, Shannon

Hi Michael, Thank you very much for sharing. I've accepted your answer. Take care, and have a pleasant rest of your week. Regards, Shannon

Hello grinco, We created a new KB article as a result of this issue. Could you please give that a try? * 500 errors when trying to open the Email Requests page from the JIRA Applications menu Note that you will need to make a backup of Jira and stop it entirely before performing this workaround. Let me know if you have any…

Hi everyone, As a result of Dieter's issue, we have created the following knowledgebase article to resolve this problem: * 500 errors when trying to open the Email Requests page from the JIRA Applications menu Please try that out, let us know if it works for you, and if you have any issues, please don't hesitate to contact…

Hello Lowry, The decisions in the Meeting Notes template in Cloud are separate from the decisions made using the Decision Template. Only those made using the template will show in the Decisions Log. There's no way to aggregate the decisions made in meeting notes for now, but we have a feature request below that you can…

Hello Edward, The decisions in the Meeting Notes template in Cloud are separate from the decisions made using the Decision Template. Only those made using the template will show in the Decisions Log. There's no way to aggregate the decisions made in meeting notes for now, but we have a feature request below that you can…

Hello Dmitri, Thank you for contacting us about this. Could you tell me, is it when you try to reply to comments that you were notified about by email? There's currently a bug where this is affecting users who followed a link to the page from their email: * CONFCLOUD-67079 Editor is broken when using "Reply" from email If…

Hello Matt, Thank you for bringing this up to us. Purple is a new color for the status macro, so it was not an available option in the old editor's version of the status macro. For this reason, when it's referred to on a page which is still on the old editor, it displays as grey. As a workaround, I would recommend either:…

Hello Jenn, Welcome to Atlassian Community. It's nice to have you. You can export pages to PDF in Confluence, and it will include any tasks on the page. If you'd like, you can also display your tasks using the Task Report Macro, and this will also export to PDF. Let me know if you have any questions or trouble with this.…

Hello Tom, Thank you for reporting this. Indeed, it seems that it's related to these bugs: * CONFCLOUD-52321 Attachments macro doesn't work correctly in footer * CONFCLOUD-57960 Macros that need a page context aren't rendered in the header or footer I was able to test this on my own instance and confirm the behavior. At…

Hello Jonathan, Happy to help here. As Confluence has been transitioning to a new theme, it does appear this change was intentional. You can format your buttons in your space using CSS by applying the following to your Look and Feel > Stylesheet setting in your Space Tools, for example: #main-content…

Hello Victor, Thank you for contacting us. It is not possible to hide a column in this manner. My recommendation is to use the Placeholder Text if you want to include a snippet of text that can only be viewed while editing the page. I've included a screenshot above to show you where to find it in the new template editor.…

Hello Rudhra, Nice to meet you! Happy to help. There's not a built-in way within Confluence to do this. However, there are a lot of add-ons on Marketplace that will be able to help you build a page like that. Have a look: * Confluence Chart & Table Macros Let us know if you have any questions. Regards, Shannon