Shannon S Atlassian Team

Hi Reto, I'm following up to confirm I helped you add the Legacy editor template to your site, and you can now create pages using the old editor. Take care, and it was a pleasure to assist you. Shannon

Hi Eric, I'm so sorry. It appears that I included a space in there. Here's the link: https://support.atlassian.com/confluence-cloud/docs/share-content-externally-with-public-links Can you try that and let me know if it loads? Take care, Shannon

Hi Yash, I'm happy to help direct your question. Best of luck, and take care! Shannon

Hi Yash, Thank you for confirming! Since your question is about developing an app for Atlassian products, I recommend asking this on our Developer Community instead. This forum is the general Atlassian Community, so it's primarily end-user questions, and we don't have as much experience with developing apps as the…

Hi Eric, Welcome to Atlassian Community! It's nice to have you join us. Can you confirm what type of guest user this is? For example, are you referring to guests from the Confluence Premium External Collaboration early release, or are you referring to anonymous (public) users? Confluence Standard and Premium also have…

Hi Ben, Welcome to Atlassian Community! It's nice to have you join us. Unfortunately, it's not possible to bulk update pages in Confluence. Something like this is covered by a Marketplace app, such as Scroll documents. This and others are most likely paid apps. In Confluence free, you might be able to get around it using…

Hello, and welcome to the Atlassian Community! It's nice to have you join us. Could you show an example of how your glossary table looks with the anchors and how the anchor links look on the page? Sometimes other macros can interfere with the page, so I want to make sure I understand the whole scope of the issue. I…

Hi Yash, Welcome to Atlassian Community! It's nice to have you join us. From what I understand, you're trying to record audio in Confluence. Since there isn't a built-in audio recorder for Confluence, can you show us what you're doing exactly? It will help us understand the situation so we can best assist you. Thank you,…

Hello @Tinker Fadoua Thank you for escalating this to us! @Sharad Ahlawat, I'd like us to take a look at this in support, so we can look at your server logs. I've raised a ticket for you now. Please keep an eye in your email for that ticket number! Take care, Shannon 

Hi Murugan, Thanks for contacting us on Atlassian Community! We're primarily end-users here, so your question would be better suited to the Atlassian Developer Community. I recommend you try your question there. Best of luck! Take care, Shannon

Hi @Owen Duke, Thank you for letting me know you're also encountering this problem. We'd love to take a look at the page and test the export on our end. Can you have your site admin raise a support ticket at support.atlassian.com/contact? Thanks again, and take care! Shannon

Hello, and thank you for the reply and for providing your feedback about the recommended workaround. Unfortunately, I consulted with the Slack integration team directly, and they confirmed they have no plans to introduce this as a feature. Still, you're welcome to raise a feature request at jira.atlassian.com. Let me know…

Hello, and welcome to Atlassian Community! It's nice to have you join us. :) Unfortunately, it's not possible to subscribe other users to Confluence pages to receive notifications, and we don't have plans to do that. We recommend that you have all users subscribe to personal notifications via /confluence notify. Then, when…

Hi Arti, Good afternoon! I spoke with the migration team, and I can confirm there's no functionality like this, but I raised a feature request for it below: * MIG-835 Compare the before/after how the pages will look in Server vs. Cloud… Thank you for your feedback, and take care! Shannon

Hi Adam, Thank you for your reply. Unfortunately, I'm not too familiar with this, but I'll share some threads that might help you: * OAuth 2.0 tokens stop to work * OAuth2 3LO Unable to exchange code for access token * JIRA Rest API authentication always returns 401 unauthorized Because the Atlassian Community is more…

Hello John, Thank you for raising this question with us. Can you confirm if you're referring to the Atlassian Companion app mentioned in the Edit Office files documentation? If so, to isolate the cause, please perform the following steps: * Ensure that you are using the latest browser version and clear your browser cache.…

Hi Arti, Thank you for raising this question on Atlassian Community. Are you referring to the Confluence Migration assistant? What is your hope for how this would work? Do you want to compare the server version to the Cloud version before it's migrated, kind of like the preview page functionality of our page editor…

Hi Reto, I reopened your ticket and sent you a reply now! Take care, Shannon

Hi Schule, Thank you for letting me know! I believe the case has timed out, so if you're not able to reopen the ticket when you're ready to, please let me know here. Take care! Shannon

Hello @ISP VRN, I realize how frustrating it is to include specific details when asking a question, only to have your readers miss that information. Regardless of that fact, we ask that you remain patient and respectful of those who offer their assistance. Many of the Atlassian Community members answer questions as a…

Hello Mallee, Thank you for providing that example. It helps a lot! From what I can see, you want to add an action item to a list. Unfortunately, this is not possible, but we have an open feature request: * CONFCLOUD-71936 Unable to create action items inside lists I hope that helps clarify things for you, but let me know…

Hi Adam, Good afternoon, and welcome to Atlassian Community. It's nice to have you join us. Can you help clarify what you're looking to do exactly? Are you developing an app for Atlassian Cloud? To use OAuth, you need to enable it for your app in your developer console. See OAuth 2.0 (3LO) apps and Security Overview. If…

Hi Zod, Good afternoon! Thank you for raising this with Atlassian Community. My name is Shannon, and I'm happy to assist you. Thank you for providing your feedback about the new panel macro feature. We have an ongoing feature request to bring back the original customization features, which you can vote on and follow: *…

Hello Mallee, Thank you for raising this on Atlassian Community. Happy to help! I understand you're looking to create new meeting notes pages while copying and pasting content from past meeting notes, and the tasks macro isn't working as expected. Can you tell me if the old and new meeting notes pages are on the new or…

Hi Eve, Welcome to Atlassian Community! It's nice to have you join us. In Confluence, the Source Editor functionality is provided by an add-on, for example, Atlassian Marketplace - Source Editor add-ons. Therefore, if you used to have the source editor functionality on your site, the add-on might be no longer enabled. With…

Hi @Nicholas Molina, Can you confirm if the case Alex shared is the same issue you're experiencing? If not, we'd like to look at it in support, if you can raise a support ticket. If you have any trouble, please let me know! Take care, Shannon

Hi @Dave LIAO, The other day, I had a support ticket similar to this, but we determined a browser add-on was blocking this functionality. Can you tell me what browser version you're using, and if you try this in Incognito mode or with all extensions disabled, can you also replicate it? Otherwise, we might need to look at…

Hi Iqbal, Welcome to Atlassian Community! Thanks for joining us. My name is Shannon, and I'm happy to help you! I understand you want to enforce SSO on your managed domain. However, SAML Single-sign-on is available as part of Atlassian Access, and the site associated with your email address does not currently have Access…

Hi @Yuliia_Borivets__SaaSJet_, Please be aware of our Community Guidelines against necroposting (promoting your team's product on threads older than six months old). * Atlassian Community online guidelines for Marketplace and Solution Partners * Revisiting our necroposting guidelines Proposed new guidelines: In general,…

Hello Nicole, Good afternoon, and thank you for contacting Atlassian support. I hope you are doing well! My name is Shannon, and I'm happy to help. I understand you're trying to install Marketplace Apps on your Cloud Free site. Is that correct? Could you please share a screenshot of the error you're experiencing and let me…