Shannon S Atlassian Team

Hello Vaidas, Welcome to Atlassian Community, and thank you for bringing this question to us. Since last week, I've been following the progress on your support ticket, and I see we are currently escalating to the developers. I will watch the progress on your case and update the Community with the solution to help other…

Hello Nicki, Thank you for reporting this to us. I haven't seen this issue before. Can you tell me if you can replicate it with any PDF on any page in Confluence, or does it seem to be specific pages or PDF attachments? I"m not able to replicate it on my Cloud site, so it would help if you could report this to your Cloud…

Hello Frederik, Thank you for raising this question on Atlassian Community! I understand you need to insert a markup table with a linked Jira ticket, but it's not working correctly. We have an open bug that may be causing this issue: * CONFCLOUD-65789 Inserting Markdown on Markup Macro does not work As a workaround, you…

Hello Pierre, Welcome to Atlassian Community! It's nice to have you join us. I understand you're looking for the ability to add labels to content in Confluence with one click. Unfortunately, it's not possible natively, and we had a feature request for this previously, but it's been closed. CONFCLOUD-66371 The good news is…

Hi Roxane, Welcome to Atlassian Community! It's nice to have you join us. That's an excellent idea, and thank you for sharing it. It's not possible in Team Calendars at this time, but we have an open feature request for that below: * CONFCLOUD-49160 Ability to create an event sending an email to Team Calendars Would you…

Hi Santosh, It's no problem. I can understand since the names are really close. 🙂 Take care, and I hope you have a nice rest of your day. Shannon | Atlassian Cloud Support

Hi Santosh, Good afternoon, and thank you for raising this on Atlassian Community. I have never heard of kafka-avro-serializer personally,, but I looked into it, and I believe you might be referring to a product called "Confluent" instead of "Confluence."…

Hi Rebekah, Good morning, and thank you for raising this on Atlassian Community! I understand you need to sort your blog posts by creation date, but for some reason, it includes the last updated date when sorting. I have seen some similar issues in the past, which were resolved by a site reindex. I recommend reporting this…

Hello Mikhail, Thank you for raising this on Atlassian Community! My name is Shannon, and I'm happy to assist you. I understand you were trying to add Confluence to your Cloud site, and by doing so, you inadvertently ordered a 2nd Cloud site at leasoft-wiki. Since these are two separate sites, that's why you are admin for…

Hello Kathy, Thank you for raising this on Atlassian Community. I hope you are doing well. My name is Shannon, and I'm happy to assist you. I understand you've encountered an issue where you paste a URL into Confluence, it underlines the link, but it doesn't include the URL. Can you show me an example of how this looks? I…

Hello @Jiebyoung Park, Good evening, and thank you for raising your question on Atlassian Community. I hope you are doing well! I believe you may be referring to the tables in the new Confluence Cloud editor. Custom widths and nested tables are not yet supported, but we have the following open feature requests: *…

Hello Meret, Good afternoon, and welcome to Atlassian Community! I'm sorry to hear you have been having trouble with your attachments lately. Can you tell me if you're still experiencing this issue today? Also, have any of your other colleagues noticed the same problem? There might be an issue with the attachment service.…

Hello @Tom Seedorf, Welcome to Atlassian Community! I hope you are doing well. My name is Shannon, and I'm happy to assist you. I understand you're not able to align or add a tool tip to your image in the Page Layout section in Look and Feel. I see you discovered the bug that is causing this problem: *…

Hello Ariel, Good afternoon, and thank you for joining us on Atlassian Community! It's nice to have you. I understand you need a script that can crawl your Confluence site and automatically create links to articles - much how Wikipedia does. Unfortunately, I'm not aware of any Marketplace apps that could accomplish this,…

Hello @BAVITHRA R, Good afternoon, and thank you for your question. I understand you need to get the top contributors of Confluence using API. No single API endpoint can return that information, but the Contributors macro in Confluence already displays this information. I assume you may be trying to replicate the macro…

Hello @조현성, Good evening, and welcome to Atlassian Community. Thank you for submitting your question. It appears you're writing a macro or add-on for Confluence, and you need to update a table using Python. Can you help us to understand what you're trying to do? Please also confirm which version of Confluence you're…

Hi June, Thank you for raising this question on Atlassian Community! After reviewing your example, I can confirm you're affected by the following bug. * CONFCLOUD-66520 Include Page macro displays content in legacy editor style To summarize, the content in the Include Page macro is displayed in the Legacy editor…

Hello Mihai, Welcome to Atlassian Community, and thank you for submitting your question. It's nice to have you join us. I understand you discovered you couldn't embed an Expand macro within a list in Confluence Cloud's new editor. The reason is that the new Confluence editor doesn't support adding macros inside a numbered…

Hi @atalwar, Thank you for raising this question on Community. If you need to get the page ID, refer to the example "Find a page by title and space key" from the page REST API Examples. I hope that helps, but if you still have trouble, you might have luck asking on the Atlassian Developer Community. Take care, Shannon

Hi @Mikamin, Happy to help! Could you keep us updated? Please let me know if you run into any issues. Take care, Shannon

Hi @Mikamin, Welcome to Atlassian Community! It's nice to have you join us. I'm happy to help you determine what the issue is when connecting is the Confluence Cloud app. First, we do indeed have a list of IPs and domain ranges that need to be accessible to use Atlassian Cloud products: IP addresses and domains for…

Hi Melissa, Welcome to Atlassian Community! It's nice to have you join us. Thank you for raising this question. I'm not familiar with what the bids are in your example. Can you explain a bit more about how you use Confluence and what the bids are? How do you currently arrange this information in Confluence? The Status…

Hi @Mahalakshmi Sivasamy, Thank you for raising this on Atlassian Community. Out of the box, it's not possible to set dynamic dates in JQL based on a field in Confluence. Confluence Cloud doesn't allow this type of customization, but if you want to see what the process would be like, there's a similar question for…

Hi @Jonáš Pospíchal Thank you for your question! There's no way to generate an XSD file for Confluence; you can refer to Nic's answer in the question below: Solved: XML export does not provide XSD: what is the equivalent? There's a feature request about XSD in Confluence. I recommend sharing your use case on that ticket…

Hi @Kevin Siol A warm welcome from the Atlassian Community and thank you for bringing this question to us! As @Suvradip Paul said, we learn from each other's questions, so please, ask away! Indeed this isn't an available feature in Confluence, but we have an open feature request for a configurable notification digest: *…

Hi Mike, I wanted to follow up on this case to confirm there's no functionality to bulk-import Office documents. I raised a feature request for this before, but it was closed since we don't have plans to implement it in the near future. * CONFCLOUD-31573 Ability to Bulk Import Office Documents I would recommend trying a…

Hi @Jeff Edwards @David.Taylor and @Liam Green, Thank you for all your help on this case. I see the ticket that Jeff raised with Atlassian Support resulted in the following bug report: * CONFCLOUD-72588 Decision report macro doesn't display any results until a filter is selected In the meantime, you will need to add a…

Hi @Bridget Maloney and @Logi Helgu, Thank you for bringing this to Community. I've seen a similar bug in different iterations, but there's one lately that affects the new editor and is more reliable in editing mode: * CONFCLOUD-67026 Checking tasks (action items) is not working in the new editor Please add your vote to…

Hi @Alina Popa, That shadow effect is accomplished using scripting like HTML/CSS, which isn't possible to use in Confluence Cloud. Is your example from a Confluence site? If so, they're likely using one of these paid add-ons. * Atlassian Marketplace > Confluence Cloud navigation apps I hope that helps, Shannon

Hi Nikki, What Davin mentioned is correct. Confluence sorts the files alphabetically and not numerically, and so the best recommendation is to name your files as in Davin's example. I wanted to follow-up with you because we have had a few open feature requests about this, such as * CONFCLOUD-35534 Tables sort numbers…