Shannon S Atlassian Team

Hello Cash, Welcome to Atlassian Community. It's nice to have you join us! You can find template downloads from Atlassian Marketplace and install these directly onto your site. See Importing Templates for more information on how to do that. Let me know if you have any trouble. Regards, Shannon

Hello, Thank you for contacting us about this. There is no integration at this time between Fisheye and Confluence. Here's a list of all the integrations available between Fisheye and other Atlassian applications: * Integrating Fisheye with Atlassian applications I'm not aware of any add-ons that provide this…

Hello Sonam, Nice to hear from you again. Could you clarify what you're trying to do exactly? Are you writing a plugin for Confluence? You might want to check with the Atlassian Developer Community. That Community is more for development questions than for end-user questions as on this Community. Regards, Shannon

Hello Sonam, Welcome to Atlassian Community. It's nice to meet you. From what I understand, you want to provide your users with a form where they can add to the form and the data will be included on the page in Confluence. The first thing I would think of to do this is to use a Google Form, save the results to a Google…

Hello Anand, Thank you for contacting us about this. Happy to help! Can you help me understand what you're trying to do exactly? Are you trying to add an image to the Panel Macro? Or do you just need to center the image within your page or layout? If you have an example of you want the page to look, please feel free to…

Hello Joseph, Thank you for contacting us about this. Confluence shouldn't ask you to login via SAML unless you try to access a page that isn't open for anonymous access. It sounds like there might be an issue with your settings. I've noticed you raised a ticket already with our Cloud Support Team, so they will be able to…

Hello Luca, Welcome to Atlassian Community! It's nice to have you. You can find all of our documentation on this and the like at developer.atlassian.com. You can start with Confluence Plugin Guide. In case you have any issues, have a look at the resources below: * The Atlassian Developer Community * Atlassian Developer…

Hello @Muhammad Farhan, Happy to help you with this. If the User List Macro doesn't have any users to display, then it will display that text: No results were found for groups It's not possible to hide this text from within the Confluence UI, but if you're using Confluence Server, you may be able to hide it using a…

Hello Shambhu, Welcome to Atlassian Community. It's nice to meet you. Can you tell me, is the queue in Confluence built from the Jira Issues Macro? The Jira Issues Macro works outside of the Jira Service Desk permissions. It requires that the issues to be displayed are either Public, or that the user viewing them is a…

Eileen, Welcome to Atlassian Community. It's nice to meet you. To know why your Confluence instance is freezing, you'll need to have a look at your Confluence Server Logs. You'll also want to consider if it happens more on specific pages, spaces, or for specific users. When you notice the issue occurs, go back and check…

Hello Fayaz, Welcome to Atlassian Community. It's nice to have you! Atlassian Companion requires that you download a local copy of the file to your computer so you can edit it in Word. Once you finish your changes, you save it, and click Update and it will upload the local version to replace the Confluence version. To view…

Hello Muhammad, Happy to help you with this! I understand that you have a question about the User List Macro. However, I am not sure I understand what you mean exactly when you say that it does not result the subgroups. What is the issue here? Which subgroups are you referring to, and what is the expected behavior?…

Hello Ram, Thank you for reporting this issue to us. I noticed that you raised a support ticket as well for the problem. The support ticket is the best route for this because it will require a deeper understanding of your configuration and the ability to thoroughly review your log files. Once the issue has been resolved…

Hi Karen, I just found a really great YouTube video from UXDiva where she shows how the Page Properties and Page Properties Report Macros can be used together: * Atlassian Snacks: Page Properties Report Have a look at that and let me know if it helps you! (Skip to :45 seconds when she starts adding the first macro to her…

Egor, I'm happy to hear you were able to determine the issue! Take care, and have a pleasant week. Regards, Shannon

Matija, You can still embed videos if they're external using the Multimedia Macro. Note that some content providers have changed something recently and they aren't all working with this macro, so if you encounter any issues, let me know the provider who is hosting your video and I can let you know if there's a solution for…

Alexandra, There are a few other add-ons that are also available for Cloud that you can use to export pages to HTML. Have a look at those, and if you have any issues or questions, please feel free to raise a new thread. This one's a bit old, so I want to make sure we see your question! Regards, Shannon

Hi David, It won't be possible to disable those notifications entirely, but please send the feedback to our development team. You can do so through the "Send feedback" option in your avatar menu. Regards, Shannon

Kim, I recommend you get in touch directly with the Cloud Support Team on this. The original bug is closed, and if you're having issues right now regarding GDPR, then you'll want to be in contact with the team directly. Let me know if you have any issues raising a ticket. Thank you for your understanding! Regards, Shannon

Hi Roman, Thank you for sharing, however, please keep in mind the Vendor Guidelines, specifically: No necroposting: Aka, no "raising threads from the dead." In general, avoid posting on old threads (six months or more old) simply to promote your products. If you notice a recent thread can be solved by your add-on, please…

James, Can you let me know where you added the javascript, and your exact version of Confluence? Regards, Shannon

Felix, Thank you for providing the logs again. It still seems that there is an issue connecting to your server, and it's timing out. I'm sending all of your logs over to a support ticket now so we can look further. Please check your email for a link to that ticket. Thank you so much for your patience. Once the issue is…

Libor, Thank you for letting me know; I'm glad you were able to solve your issue. Take care, and have a pleasant week! Regards, Shannon

Sebastian, Thank you for confirming that. If the page is still not appearing in the search results, and you can access the page directly yourself, then you want to check your Confluence Server Logs for the reason why your index is failing. Therefore, I would stop Confluence completely, and begin the process again to…

Serj, I'm sorry to hear you're having the same issue. I don't have any information on if Andrew was able to resolve his case, since the support ticket timed out before we had a chance to hear back from Andrew. I would recommend obtaining the messages from the error logs as I suggested earlier, and raise a new question…

Abraham, It does appear that this workaround is no longer functioning at this time. I'm working to see if there's another way around that. Could you let me know if you're on Server or Cloud? It affects both, and there's a 2nd workaround for Server: * CONFSERVER-57843 Mouse Cursor displayed incorrectly when hovering over…

Egor, My apologies! If the login is working in other browsers and Incognito Mode, then it's most likely an issue with your browser, despite having reinstalled Chrome already. As clearing your cache hasn't worked, make sure to disable all add-ons in Chrome, and then you can try some of the methods that have worked for other…

Patrick, No worries on the delay, hope you are doing well now. If you ran the reindex from the UI, you can also try reindexing from scratch. Another thing to think about, but do you have permission to view pages in the spaces where the older entries aren't showing? Can you visit an entry directly that you aren't seeing in…

Hi David, I've raised the below request for this, since it does take about 8-9 seconds for the notification to dismiss itself. * CONFCLOUD-68188 Moved page dialogue does not dismiss itself in a timely manner In the meantime, can you try reordering the pages from your Space Settings, under Content Tools > Reorder Pages? I…

Thank you, James. I suspect you might be running into this bug: * CONFSERVER-57934 Adding panel,excerpt,warning,note,tip or info macro to the page in edit mode will trigger mixed content action in browser Specifically, it mentions the info, etc. macros, but it has affected other macros, such as the code block macro. This…