Shannon S Atlassian Team

Thank you, Felix, It seems that it's having trouble connecting via your wiki URL, and you're getting many PKIX path building failed errors. We want to make sure that you can first connect manually to your URL. You'll want to go onto the Confluence server and ensure that you can connect directly to dvts-wiki:443. If that…

Matija, Thank you for confirming that. It's correct; there is no workaround or fix for this bug yet. Perhaps if you are able to attach an external copy of the video, it might work for you? Regards, Shannon

Hi Christopher, It doesn't look like a Confluence issue; we do have clickjacking enabled so you cannot embed Confluence pages into 3rd party sites, but not the other way around. If I were you I would check with Figma to see if there's some requirement as to some whitelist or setting that needs to be enabled for someone to…

Hi John, Thank you for the update! Happy to hear you were able to resolve your issue. Take care, Shannon

Hello everyone! I am following-up to say that the bug I mentioned above has now been Resolved! In case you believe you may still affected by it, please contact the Cloud Support team directly. Regards, Shannon

David, Thank you for the follow-up and the feedback. Let me look more into this and get back to you. Regards, Shannon

Christopher, Thank you for sharing that. This means that Figma has set clickjacking protection on that page. The rule they have set is preventing that page from being embedded in another page unless they share the same origin (Figma). It's not clear why it would happen only for certain users or if there's some other…

James, Can you verify that your base URL isn't set to the http version? It seems odd that the code macro would try to be accessing your site from that protocol. Regards, Shannon

Thank you for confirming! We always recommend to stop Confluence fully before making any changes. Do keep me updated when you reset the config file! Regards, Shannon

Hello, Thank you for your reply! I do understand that the change log is not for Jira, however, the only change log template we have is tied to the Jira Blueprint. Therefore, it is not available without the integration. Therefore, I think the best solution for you would be to create your own template as you mentioned, or…

Hello @thiema, Thank you for providing those logs. It looks like you are running into this issue: * Plugins are disabled at startup and various timeout errors appear in the logs after startup The first step is to clear your plugins cache: * Shutdown Confluence * Ensure the user running Confluence has full…

Hello Mario, Welcome to Atlassian Community. It's nice to meet you. As you have discovered, this feature is not yet included in the new editor. We have a feature request for this below: * CONFCLOUD-65749 Ability to add Images from web in the new editor You can currently add an external image by right-clicking the image and…

Hello Rodney, That's very odd indeed! Thank you for reporting this to us. I haven't seen anything like that in the past. However, you're using an out-of-date version of Confluence, so it's possible this was a bug a few years ago that's since been resolved. * First, clear any customizations that you have, and see if the…

Hello Stefan, Welcome to Atlassian Community. It's nice to have you. There's a known bug that is affecting Confluence Cloud which is causing this issue: * CONFCLOUD-67305 Title set on Create From Template macro doesn't work As a result of this, the title defined in the template is not used, and instead the page title will…

Hello George, Welcome to Atlassian Community. It's nice to meet you! Thank you for reporting this to us. We've had similar reports, and will be addressing this on the following bug: * CONFCLOUD-66471 Insert file and images icon/option is missing in new editor global template Make sure to click This affects my team on the…

Hello Michael, Thank you for contacting us. Unfortunately, creating an undefined link to a placeholder is not possible in the new editor at this time. There's a handy table on our Confluence Cloud Editor Roadmap where you can compare the differences between the new and old editor, and which features you can expect to see…

Hello Jasmin, Happy to help you with this. I wanted to let you know that I'll be replying to you in English, since this is largely an English-language forum and I want other users to be able to benefit from this thread in the future. From what I gather from your question, you either want to change your Cloud site URL,…

Hello Fahad, Thank you for contacting us. There's not a way to email page contents to either licensed Confluence users or unlicensed users (Jira Service Desk customers, for example.) There's a feature request below to track this request for Confluence Cloud: * CONFCLOUD-22869 when using the Share feature, add ability to…

Hello @aingramips, Great that you're giving Confluence a try! We're happy to answer any questions you have about it. Confluence has its own change log as well for individual pages. This isn't a page template but is accessible from any page. * Page History and Comparison Views There's a Change Log template available in the…

Hello Matija, Welcome to Atlassian Community. It's nice to have you join us! There's a known bug at the moment that the new media picker isn't honoring attachment size limit. Have a look below: * CONFCLOUD-67912 New media picker not respecting max file size setting for attachments By the way, the 100 MB limit you mention…

Hello Dani, Welcome to Atlassian Community. It's nice to meet you. There is not currently a keyboard shortcut for text alignment. This has been requested in the past, but we currently do not have plans to include this in the near future: * CONFCLOUD-24502 Keyboard shortcuts for text alignment You can check the current list…

Hello James, Welcome to Atlassian Community. It's nice to meet you. You'll want to have a look at your Confluence Server logs as well as what's going on in the Developer Tools > Network console of your browser. This should tell you what it's hanging on. You can feel free to share any messages you encounter there, as well…

Hello Marieve, Thank you for contacting us about this. You can use a Confluence Source Editor add-on in order to do a bulk search and replace, as my colleague Igor suggested on a similar request: * Solved: Can i find a word on confluence page & bulk format it (like "bold") ? Let me know if you have any questions or trouble…

Hello Alyse, Thank you for contacting us. There are not any file extension restrictions in Confluence; you should be able to add any attachments to a page as you wish. I've tested this now with my own Confluence Cloud instance, and I had no issue attaching a .txt file. Are you still experiencing this issue? Does it occur…

Hello John, Thank you for contacting us about this. Could you tell me which version of Confluence you're running? Are you adding the users directly in Confluence, or trying to manage this in AD? Can you show us the error as you see it in the UI? Have a look at this article, as it might help: * Trying to add Confluence…

Hello Sam, Thank you for contacting us about this. I see that you were able to raise a ticket with our support team as well, and I wanted to share that answer here so it can help other users. The behavior you're observing is how the Confluence search is configured on mobile by default. See Confluence Mobile - Searching for…

Hello Sebastian, Welcome to Atlassian Community! It's nice to meet you. Thank you for letting me know that you already attempted to index Confluence. Could you check your Content Indexing page and let me know if you can see anything in Queue Contents? You'll also want to check Scheduled Jobs and see if you have Flush Edge…

Hello Christopher, Welcome to Atlassian Community. Happy to help you! From what you're saying, the iFrame is working for some users, but not all. Is that correct? If Confluence were having an issue with this, then you would see that it doesn't load for any users, but if it loads for some users, then there's some problem…

Hello there, Thank you for contacting us about this. To confirm, you're having the issue with 100% of your users, is this correct? Can you tell me if you've made any changes recently? Do you now or have you ever used an external directory for user management, e.g. LDAP, AD, SSO, Jira user management, etc?) You'll want to…

Hello Felix, So sorry for the delay, I was teaming up with the local Confluence server team here on your case. So, the Collaborative Editing (Synchrony) service should appear as a separate JAVA process in the task manager. This runs in parallel to Confluence; the two processes are linked to each other. If the Synchrony…