Shannon S Atlassian Team

Hello @shaul samara, Welcome to Atlassian Community. It's nice to meet you. Can you clarify with me which version of Confluence you have? I'm not sure what you mean regarding an on prem license but I suspect you might be using Confluence Cloud. In the new editor, (see Confluence Editing Improvements), you can type / to…

Hello Jamie, Welcome to Atlassian Community. It's nice to have you. The dropdown you get in #5 is a list of your Jira project names, which may share the same names as the boards. You just want to select the project that your releases are in. The name in #6 can be anything. It'll just be what shows up in Team Calendar as…

Hi Divya, Because the results are the same - showing only 3 results on the published version - I think there is a chance that this is the same issue, but with a different root cause. Especially since it only occurs on a page in the new editor that already had some content on it. You said that you used the Jira Chart macro…

Wilson, Thank you for confirming that the workaround works for you. If you do the same for the macro browser, are you then able to access the macros above the emoji macro? Shannon

Hi Nino, Thank you for confirming. Are you testing this from the same internet location? Can you test from different computers and networks and see if you have the issue? You can also try with Incognito or Private Browsing mode on your browser, and disable any browser add-ons. If that doesn't work, can you clear your…

Hi Larry, Thank you for confirming. Yeah, it's a bit more complicated for end users, but I figured it would at least help you to get the data you need right now. I included the workaround on the bug so hopefully it can help anyone else who might be struggling. Take care, and have a pleasant rest of your week. Regards,…

Hello Kevin, Thank you for contacting us about this. I don't have any information on this yet, but according to the past schedule, there should be another release within the upcoming months. Back in April, we replied on the thread Introducing Enterprise releases for Jira Software and Confluence regarding a similar…

Hello Jim, Apologies for the reply earlier; I had your question open in another tab and inadvertently responded to another question in this tab. In the New Editor in Confluence, macros aren't embedding inline anymore. There was a feature request created specifically for the Include Page macro, which you can follow below:…

Hello Siddhesh, Thank you for raising this with us. You'll need to check your default product access settings and see if new users are being granted Confluence access by default. You might also be adding the users to a group that automatically has Confluence access, so please check that to be sure. If you have any trouble,…

Hello Brenton, Welcome to Atlassian Community. It's nice to meet you! At this time, the users aren't receiving an email invitation when added to a team. * ID-7158 Get a notification when a user is invited to a team As a workaround, the invited users can search for the team name in the Teams UI. They will be able to accept…

Hello Jeff, Thank you for bringing this to us. Your Oracle database needs to be on the correct encoding (AL32UTF8) in order to be supported by Confluence. Please see Database Setup for Oracle for more information: Confluence and your database must be configured to use the same character encoding. Confluence uses UTF-8…

Hello @kuldeep kushwaha, Confluence Cloud does have Webhooks, as you have already discovered. However, Confluence does not have a Webhook administration page as in Jira. We have the below feature request for this: * CONFCLOUD-36613 Allow Confluence Webhook Administration Webhooks can be registered through the descriptor…

Hi Scott, Thank you for bringing this question to us. In order to manage any of the functionality within the Space tools, then the user must be an admin for that space. There is no other way around it. There was a feature request in the past to grant view permissions to non-space admins, but it was closed as we do not…

Hello Nino, Thank you for bringing this to us. We experienced this in the past for users who either don't have WSS allowed, or are using an older version of Chrome (i.e 77). Can you first check that you have allowed WebSockets, and if that's not the case, confirm if your browser is on the latest version? Thank you for your…

Hello Ramishka, Thank you for reaching out to us about this. The Atlassian Community is mostly end-users who will likely not have experience with what you are trying to accomplish. I recommend that you raise this question on our Atlassian Developer Community instead. It's more likely that you'll be able to find an answer…

Hello Nick, Welcome to Atlassian Community. It's nice to meet you! You will want to make sure all of our domains and IP ranges are not blocked by your policy. See Atlassian Cloud IP Ranges and Domains for the full list. Let me know if you have any questions! Regards, Shannon

Hello Alex, Thank you for bringing this to us. In general, a User Macro would be used to display dynamic content. It's of course also possible to display static content, but it depends on how you're writing the macro. In the instance, you want to display the current date. Could you help me to understand what exactly you're…

Hello Martin, Thank you for bringing this to us. The Meeting Notes template employs the use of the Task Macro to log tasks. In order to pass an assignee and due date to the task, then you include those details in the description of the task. The overview page then uses the Task Report Macro. The Task Report Macro pulls the…

Hello Gregory, Thank you for bringing this to us. I've tested the Page Index Macro on my pages both using the New and Old editors, but I am not able to replicate the behavior. Can you confirm; you mentioned that there is missing text. Can you just confirm specifically what text is missing? Are you referring to the text on…

Hello Roman, Thank you for contacting us about this. There are a few things you can try for this first. * Try Rebuild the Confluence content indices and see if that helps. * Check the application link for the Jira server, and ensure that the connection URL is the same as the application URL. * Verify if all users are…

Hello! Thank you for raising this with us. It's currently not possible, but we have a feature request for this below: * CONFSERVER-55860 Support for RTL languages (Hebrew, Persian, Arabic) when editing content In the meantime, you can use CSS to change this: #title-text { direction: rtl; } To edit a space's CSS style…

Hello Pavel, Welcome to Atlassian Community! It's nice to have you. I'm not quite sure I understand what you're attempting to do. As I understand it, you have two Confluence sites with two separate user bases. One is internal to Confluence, and the other is on LDAP. The issue you're having is that your users have two…

Hello Lex, Thank you for bringing this to us. Currently, only the Oracle or AdoptOpenJDK versions of JAVA are supported. Have a look at Supported Platforms for more information. Could you change to a supported JAVA version as above and let me know if you continue to have the issue? Regards, Shannon

Hello Kyle, Thank you for reporting this to us. I understand you are running into two issues here: * When resizing images (specifically those you've pasted from your clipboard), the image quality is reduced. * In addition, when left-aligning images without resizing them, the quality is also reduced. Have I understood that…

Hello Larry, I came across your duplicate question of this, when I found this thread, and I discovered that you had also raised a support ticket. In the support ticket, we let you know that this is a limitation of Confluence at the moment and there is a feature request for this below: * CONFCLOUD-41303 Allow searching for…

Hello Mike, Thank you for raising this with us. It's only possible to modify the global permissions for Confluence Questions, but not on individual spaces. I can really see how that would be helpful, however, so I raised the feature request below: * CONFSERVER-59137 As an admin, disable Questions on a particular Space…

Hello all, I happened upon this old thread when creating a feature request for another user on another thread, Hide ability to ask question in individual spaces. I have created the following feature request for this: * CONFSERVER-59137 As an admin, disable Questions on a particular Space Please vote on the request and…

Hello Wilson, Thank you for contacting us about this. I was able to replicate the issue. The Date Macro is cut off for me. The macro browser appears to be cut off for me in the same way, but I am able to scroll up and down to access the other macros. Can you confirm the same? As for the Date Macro, I raised a bug for it: *…

Hello Sven-Peter, Thank you for clarifying that for me. I recommend following the steps I suggested to troubleshoot your performance issues. If you have any trouble after that, then you can raise a ticket with Confluence support and we can have a look at that for you. Be sure to include the HAR file you recorded as well as…

Michael, Thank you for bringing that to my attention. You're right; it appears that it was only resolved for users when they enter github.com/username or http://github.com/username and NOT https://github.com/username. I'm bringing this to the attention of the editor team right away and I will let you know what I find out.…