Shannon S Atlassian Team

Hello @Prerana.Junagade, Welcome to the Atlassian Community. It's nice to meet you! If you don't want to use a migration service, which can be expensive, then you might be left with doing the migration manually. There are a few suggestions on the Reddit thread below: * Migrate Confluence to SharePoint Online I don't have…

Hello Sumbal, Welcome to Atlassian Community. It's nice to meet you! Does this occur on all pages and spaces, or only particular ones? I've seen for example if you paste content from another source, it could cause the error: * CONFCLOUD-58745 Cannot copy and or edit Confluence page The connection timed out with Maximum…

Hello Mark, Thank you for testing that. It's a shame that doesn't work either, I was hoping it could help you work around it. At least you can use Notes for the time being, but I know that's not ideal. Let me know if you run into any other issues; I'm happy to help. Regards, Shannon

Hi @Ben Sharir, Welcome to Atlassian Community! It's nice to meet you. Are you encountering the same error that @Bret Truchan was encountering in your Developer Tools console? Error: undefined missing confluence/api/navigator-context If so, I think this issue might be related to the following bug: * CONFCLOUD-65999 Cannot…

Hi Scott, That's excellent! Thank you for sharing this with us. This is sure to help others in the future. Thanks again, and have a pleasant weekend. Regards, Shannon

You're welcome! Let us know what you find out! Regards, Shannon

Hello Andrey, I'm sorry about that; you're right. I'm aware of this issue that I shared with you regarding blurry images, but I am having trouble replicating the exact problem you describe. If I insert a large image, and try to align it left, it does jump to a smaller size. I can resize the image back to the original size,…

Hi Mark, Happy to help anytime! I found an article that mentions a shortcut you might be able to use on Windows: * Tired of Pasted Text Messing Up Your Formatting? Try This I tried the shortcut myself on my Mac, but it doesn't have the same effect as the right-click menu, but it's worth the try. Regards, Shannon

Hello @zahra bavi behbahani, @p.monfared, There were a few separate incidents yesterday regarding user search (all can be seen on jira-software.status.atlassian.com). The last incident was resolved about 9 hours ago. Can you give it one more check on your site and let me know if you're still facing the issue? Regards,…

Hi Stefan, No problem! Hopefully you can find something you can use. There may even be an add-on that does that, but I think the majority of them that can do that will also do other bulk tasks using scripting, which is what that 2nd category is that I mentioned. If you end up finding something that can help you please let…

Hi Manoj, Happy to hear that you were able to get the video using iFrame. But regarding the fullscreen mode not being available in iFrame, I discovered in an earlier thread on Community that most video hosts do not provide this option while their video is played in iFrame: * Center Widget Connector I would probably place a…

Hi Brian, I'm so sorry for not getting back to you sooner. I've tested this on my own site (7.2.1) and I now believe you may be running into this issue: * CONFSERVER-48822 Group Search on Team Calendars' Restriction Renders Slow If you leave the window open, does the browser eventually load? I was able to confirm this…

Hi Jan, My apologies to you, the Confluence Enterprise release is running a bit late, so we made an announcement on Community so you can know when to expect the release. * Announcing Confluence 7.4 as the next Enterprise release I hope this helps, but let me know if you have any questions about that. Regards, Shannon

Hi Kevin, My apologies to you, the Confluence Enterprise release was running behind schedule, so there was actually an announcement on Community this time instead, and not on the Enterprise release page, where you can normally expect those updates. I myself didn't see this until the other day, but I wanted to share it with…

Hello Manoj, Happy to help you with this! According to Brightcove's documentation, you can either embed a video using iFrame or using an in-page embed code. I'm not sure which method you were using, but if you use the standard iFrame option, you could try using the iFrame Macro and include the URL that Brightcove provides…

Hi Mark, Nice to meet you! I was just looking into this case with Stephen, and we believe we're running into a broader issue. I've raised the following bug: * CONFCLOUD-69165 Pasting multi-level lists strips formatting For me, even if the list is all numbers, all bullets, or a mixture of both, the formatting is stripped.…

Hello Carol, Welcome to Atlassian Community. It's nice to have you join us! Your logs shouldn't be completely deleted after a restart. Could you let me know the location where you noticed this is happening for your site? I'd also like to know how you are running Confluence. Could you let me know what type of server you're…

Apologies, Zahra! I hadn't seen your last screenshot when I wrote my last reply because it looks like you were composing your reply at the same time. Thank you for providing that. I still wanted to see your Global Permissions page, but I think now it might be related to this issue that we resolved about 30 minutes ago: *…

Hi Zahra, To confirm, we have not made an updates that would remove someone's permissions like this. The screenshots you sent are not from the relevant screens. Also, you do not need to have access to create specific permissions for the project; you can do this with a free site. We just need to see what the current…

Hi Bec, I'm really sorry, I can certainly see how that's misleading. I'd like to clarify that further for you. A feature request does not necessarily require a certain number of votes before we work on it. There's more information in our policy on implementing new features about what leads a requested feature to be…

@Rafał Jakubiak, Thank you for pointing that out; it looks like that case was the result of a developer investigation and so the permission scheme is more restricted. The issue is the same as another one that is public. * ID-7089 Cannot mention specific user in pages or comments at all There's a workaround on the original…

One more note; if you're not able to assign issues to ANYONE, it may be that you don't have Browse Users permission. This can be seen in the Global Permissions page. * Choose the Jira icon ( , , , or ) > Jira settings > System. * Click Global Permissions. Regards, Shannon

Hello @zahra bavi behbahani, Welcome to Atlassian Community! It's nice to have you. Could I have a look at your project's permission scheme? * Select the Jira icon ( , , , or ) > Jira settings > Issues. * Select Permission Schemes to open the Permission Schemes page, which displays a list of all permission schemes in your…

Hello Jakub, Happy to help you with this! I think you are referring to the font that Confluence uses for the PDF export. The default font can't support all other languages, so you might need to upload a Czech-friendly font. Have a look here for information on that: * Create a PDF in Another Language Can you take a look at…

Hello there, Welcome to Atlassian Community! It's nice to have you. Right now I believe this depends on the Cloud site itself, so it's something we'll need to take a look at in support for your instance. Can you see if you're able to create a support ticket, and if not, let me know and I can take care of that for you?…

Hello Ansar, Thank you for your patience earlier with the spam system! I combined your two API questions here so I can answer them directly. For your first question, a few people from the Community discussed the same thing in the following thread: * Creating a confluence page via rest api with a label You can use the…

Hello Ansar, I'm so sorry about that. We have an algorithm on this site that will incorrectly flag some posts as spam due to the content in the post. It often happens when users include code samples, which I can see you did on your last post. My team members and I go through the spam queue a few times per day and will…

Hello Stefan, Hope you are having a good week so far! Happy to help answer your questions about this. When you manually merge two pages in Confluence, you are copying the text from one page to another, correct? The links in pages Y and Z are linking to the page B, but if you copy the text from B and paste it into A, then…

Hello @Rafał Jakubiak, Welcome to Atlassian Community! It's nice to have you join us. Something like this could be caused by a bug, such as: * CONFCLOUD-66347 DoS: Cannot mention user in pages or comments at all We will want to take a look at your site in order to narrow down the issue and perform any workarounds. You can…

Hi Nancy, No worries, thank you for letting me know you were able to sort it out! Take care, and have a pleasant rest of your week. :) Shannon