Shannon S Atlassian Team

Thank you, Markus! Hopefully someone will be able to help with that shortly. Take care, and have a pleasant rest of your week. Regards, Shannon

Hello @lin zou, Welcome to Atlassian Community. It's nice to have you join us! I believe you are referring to the following screen. To answer your question, according to this, any existing shared drafts will be lost and cannot be retrieved. Once Collaborative Editing is disabled, Confluence will no longer use shared…

Hello Markus, Thank you for contacting us about this. I spoke with the Marketplace team, and we recommend that you raise this query in one of two places: * Contact the Marketplace Support Team * Raise the question in our Developer forum for Marketplace vendors Let us know if you have any trouble. Regards, Shannon

Hello Kavitha, Thank you for contacting us about this! To confirm, you are referring to this question: For this, you chose B: The wording is correct. It is only possible to change a space's color scheme in Confluence Server. In Confluence Cloud, it is not possible to change the color scheme for a space. Can you let me know…

Hello Kurt, Welcome to Atlassian Community. It's nice to meet you! The RSS Feed Macro is not available on Confluence Cloud for security reasons. We have a feature request for a similar capability below: * CONFCLOUD-36142 Allow RSS Feed Macro in Confluence Cloud Please vote on the request to show your interest for the…

Hello Eduardo, Welcome to Atlassian Community. It's nice to meet you! I believe this may be beyond the regular capability of a User Macro. There's an article here on our Development site that shows how you can add more buttons to the macro property dialog: * Extending the Macro Property Panel This would require you to…

Hello @Dempers, Welcome to Atlassian Community! It's nice to have you. The article you shared mentioned that you need to point to a known log file, as the Common Configuration listed is only an example. According to the prerequisites: * Requires Python 2.4 or higher to be installed * Requires Apache Reverse Proxy to be…

Hi Manuel, Thank you for the information and the logs. Is the restart that triggers it a normal restart, or was it due to some issue, such as a memory outage? Did you have a chance to disable all add-ons and see if the issue persists then? Regarding your logs, the messages in the stack trace you sent me shows us that there…

You're welcome, Paul. Feel free to share with us if you find an alternative in case it can help other users. Regards, Shannon

Hi Ross, Welcome to Atlassian Community. It's nice to meet you. There appears to be no integration for Confluence, but there are a few add-ons on Atlassian Marketplace which allow for integration with Gitlab and Jira Cloud. I'm not familiar with these add-ons, but any integration you're already able to do with Jira and…

Hello @[deleted], Thank you for contacting us about this. I see you were able to raise a ticket with the support team, and they had you clear your plugins cache which seems to have resolved the issue for you. Could you confirm that you're not running into any issues anymore? Regards, Shannon 

Hello Mario, Thank you for contacting us about this. Could you help by elaborating exactly what it is you're trying to do? Are you developing an add-on for Confluence for example? If so, this type of question is better suited for our Developer Community, so I would recommend raising the same question there and see if…

Hello Albert, Thank you for contacting us about this! You can use the REST API to modify content in bulk on Confluence. Confluence considers attachments as content, so you can modify them using the guide below: * Confluence REST API Lacks DELETE Method for Attachments Let me know if you have any questions about that.…

Hello Alexei, Thank you for contacting us about this. I recommend that you raise a ticket with our Customer Advocates team. They'll be able to have a look at your license and help you with this. Let me know if you have any trouble! Regards, Shannon

Hello Heiko, Thank you for contacting us about this. Could you help us to understand exactly what you're trying to do? Are you developing an add-on for Confluence or trying to create a theme? If so, I would recommend that you head over to our Atlassian Developer Community instead. There, you'll find many people who work…

Hello John, Thank you for contacting us about this. I'd love to test this more and see what's going on. Could you confirm your Confluence version, and if you're searching "hyper v" in quotes or without? Regards, Shannon

Hello Manuel, Happy to help you solve this issue! Can you confirm if you disable all add-ons and run Confluence in Safe Mode does the issue persist? Checking the Confluence Server logs per the article, can you show me the stack trace you receive when replicating the error? Lastly, a few more questions about the scope: *…

Hello Björn, Thank you for contacting us about this. From my understanding, you're trying to use the Jira Issues Macro in Confluence to display some issues that use the field Acceptance Points. Is that right? * Could you tell me if the Acceptance Points field is a custom field in Jira? * What are the parameters you're…

Hi Sam, Thank you for confirming that information. Something sounds like it might be corrupt in your setup. You'll want to take a deeper look at your Jira and Confluence server logs for any stack trace errors. Those errors will tell us what the issue is. You can share those logs with me here if you need help interpreting…

Hi Nancy, I am on a Mac, so I used ⌘V to paste the content of the column. If you're using the entire table, I am not sure this would work as well but I'd like to see exactly how the page looked in Word before you imported it. I don't want you to send your original if it's private information for your company, so if you can…

Hello Teri, Thank you for following-up here. You'll be able to see the status of the bug when you visit the link provided above. For example, the following bugs: * CONFCLOUD-66870 Fabric PDF Macro does not see attachments on a page * CONFCLOUD-67604 Attachments macro: view and edit options don't work on Firefox and Safari…

Hello there, In this case you would raise a ticket with our Customer Advocates team and they can help you. I see that you have done just that, and my colleague was able to assist you. If you have any further issues, please let me know! Regards, Shannon

Hello Rajesh, Thank you for contacting us about this. Happy to help you find a solution for your requirement. Can you confirm with me, when you say that you want to share a template via email, are you referring specifically to a Confluence template, or something else, within your organization? Confluence templates cannot…

Hello Paul, Welcome to Atlassian Community. It's nice to meet you! Wow, that's a really clever way to save time and increase productivity when writing out documents! I wouldn't have thought to do that. Unfortunately, Confluence doesn't have an autocorrect or spellcheck feature, besides autocorrecting the spelling and…

Hello there, Thank you for raising this with us. We will need more information than what is provided here in order to solve this issue. We will need to know the following: * What version of Confluence are you running? * What database version are you using? Note if you are on the embedded H2 database, you will need to…

Hi Sam, Welcome to Atlassian Community. It's nice to meet you. Could you confirm with me the version of Jira and Confluence that you're running? Have you already tried removing and re-adding the link to Jira? Regards, Shannon

Hello Andrey, Thank you for raising this with us. We have a bug reported below to address the image scaling issue: * CONFCLOUD-54718 Image attachments in Confluence become blurry In regards to the new editor, we wanted to improve the editing experience across our products so that the experience is the same no matter if you…

Hi Brian, Thank you for raising this with us. Happy to help determine the reason for your group search not loading. * Could you confirm with me what version of Confluence you're using? * Does this only occur on specific browsers and workstations, or are you able to replicate it elsewhere? Thank you for your help. Regards,…

Hello Juliani, Welcome to Atlassian Community. It's nice to meet you. I'm not really familiar with Just-in-Time provisioning, but if you're using Confluence Cloud, we have user provisioning available with Atlassian Access: * Cloud User Provisioning If that doesn't help meet your requirements, could you confirm with me what…

Hello Nancy, Thank you for your patience. I've been working on replicating this in my environment, using Office 365 with Confluence 6.15.2. I copied a row in Excel (single column, single row), and pasted it and formatted it to the Heading 1 style. I can confirm that when I import this Word document into Confluence, the…