Shannon S Atlassian Team

Hello, If you've not run the content reindex from scratch within the last week, I would recommend you do it again. Following that, you need to check your Confluence server logs to see if there is an issue preventing indexing from running. You can run a reindex right before and tail the logs when it's rebuilding so we can…

Hello! Thank you for your patience in the follow-up. We've now re-opened this bug, but we we will need more customer reports on this issue in order to be able to properly prioritize it. If anyone you know runs into this issue, or if anyone on Community happens upon this thread when they encounter the same issue, please…

Hello Mario, Thank you for bringing this up. That message is a result of the Style macro being removed from Confluence Cloud sites. With the new look of Confluence, many of the CSS workarounds will no longer be possible. Per Functional differences in Confluence Cloud : On Atlassian Cloud, Confluence uses a custom theme…

Hello Andrew, Thank you for reporting this to us. Can you tell me, are you still encountering this issue today? There was a bug in the last few weeks where you wouldn't be able to use custom templates with the Create from Template button: * CONFCLOUD-69212 Cannot create a page using custom page templates for space But it…

Hi Laura, Thanks for contacting us about this! Happy to help. From my understanding, you want to have some text somewhere on your site that lets users know how they can obtain access to your Jira and Confluence site, is that right? Would this be something you want to automatically display on Confluence, or send as an…

Hello there, Welcome to Atlassian Community. It's nice to meet you! According to the documentation, you just need to use an HTML color name or use hexadecimal notation. * Chart Macro > Color Parameters Can you show me how you've entered the parameters vs how they appear? Also, I assume this is in the new editor (Publish…

Hello, Thank you for raising this with us! The error is caused by one of the points mentioned in this article: Confluence does not start due to Spring Application context has not been set. If it is not clear when going over the list of causes, please be aware that one will still be related to the same problem you are…

Hi Alberto, Happy to help you with this. Could you show me an example of what it looks like for you right now? What is your expectation of how it should look? Take care, Shannon

Hi Jamil, My apologies; I hadn't seen your response to what the code was that you included, but it just occurred to me that you are not having an issue with the Confluence Children Display Macro, but with a User Macro called Include Children. I'm not familiar with that User Macro, but it looks like it originates from this…

Hi Thor, Thank you for confirming your versions with me. Can you tell me where you saw the message Remind Invitees about Upcoming Team Calendar Events? I need to be able to see the stack trace that contains that message before I would be able to tell you what it's in regards to. The logs you sent earlier don't contain that…

Hello Julian! Good morning, I hope you are well! This has been brought to the product managers now, and we will be updating the Confluence Cloud Editor Roadmap page once we have more details about it and if the capability will be on our future roadmap. Please subscribe to that page so you don't miss that update! I also…

Hi there, Thank you for providing that background. I'll leave the 2 other questions open for now so the engineers on our end can read through them in case they have any questions about the information you shared there. You should have received a notification in your email that I created a support ticket for you. I'll be…

Hello, Thank you for your follow-up. You might not be able to see the menu if you aren't the system administrator. But with all of the problems you're running into, I would still recommend that you try rebuilding the index from scratch. Again, you can find the steps here: * How to Rebuild the Content Indices from Scratch…

Hi there, Thanks again for creating that new thread; I followed up with you there. I see on your ticket in support, the engineer created a new request for your other issue, in order to improve the handling of links in the new editor. * CONFCLOUD-69336 Improve how Confluence works with links in the new editing experience…

Hi there, Thanks for starting this thread. :) As mentioned, we believe this is the bug you are encountering: * CONFCLOUD-62585 Links break on HTML export file if the page title has a special character I left an internal comment for the developer regarding re-opening it, and I'm in touch with him via our internal chat…

Hi Fiona, Thank you for testing that. Are you a Partner? I am wondering, since you're using Teams in Space. If so, you can create a ticket on this Service Desk: * Atlassian Partners Service Desk Then someone can help you get Teams in Space setup. Let me know if you have any trouble. Regards, Shannon

Hello Beth, Thank you for contacting us about this, and welcome to Atlassian Community. We don't have trial versions of our products, so you are working with the full version of Confluence Cloud during the evaluation period. Is your Jira site running on Jira Server? You can follow the procedure at Linking Server and Cloud…

Hello, Happy to help you with this problem. Have you been able to find the page lately after your site had a chance to re-index? If not, I would recommend that you Configure the Indexing Language to make sure that Confluence can index Chinese languages. After that, you can try to rebuild the content indices from…

Hello Luke, Welcome to Atlassian Community. It's nice to meet you! It appears that ui-tabs might be a part of the add-on Refined Toolkit for Confluence. However, you appear to have a Confluence Cloud site, and that add-on isn't available for Cloud. Could you let me know if this problem is on Confluence Cloud, or did you…

Hi Thorsten, Thank you for following-up so soon! The global Stlyesheet is disabled for cloud customers like me.(Confluence Question) This is true, but the Global Stylesheet is still accessible by Atlassian Staff. This is the reason I recommended you to contact the Support team directly so the workaround can be applied for…

Hi Alexandra, Thank you for following-up on this thread. I agree that the Code macro is definitely lacking in comparison to the Code Block macro. However, the Code macro is a different macro entirely, thus the feature request for the missing capabilities that were offered in the former Code Block macro. There are multiple…

Hello Sukh Singh, Thank you for raising this question. That feature is not available in the new editor at this moment, but there's a feature request for it below: * CONFCLOUD-65302 Ability to link text to an attachment in editor There's a workaround included in the ticket above, in which you obtain the URL to the…

Hi Colin, Welcome to Atlassian Community. It's nice to meet you! The Code Block macro was removed in favor of what is now known as the Code Macro, and can be found in the new editor by typing /code: Can you give that a try and let me know if you're able to use it? Regards, Shannon

Hello Marta, Welcome to Atlassian Community. It's nice to meet you. Are you experiencing this issue on a Confluence Cloud site? If so, is this page using the new editor, or the legacy editor? The new editor has the Publish button in the top right-hand corner. Could you show me a screenshot of the error message you are…

Hello Mun, Welcome to Atlassian Community. It's nice to meet you! I can see that you raised a support ticket, where we were able to confirm that you are affected by this bug: * CONFCLOUD-67960 Include Page macro breaks the layout of the source page's contents The workaround included is as follows: The available workaround…

Hello Julian, The new editor is certainly simpler looking, but is lacking a lot of functionality in comparison to the old editor. Thank you for bringing this missing feature to our attention. I'm getting in touch now with our development team around the new editor, to find out if there is a possibility of returning this…

Hello Rohit, Thank you for reporting this to us. I have a few questions for you, if you have a moment. * Could you tell me if you have any PDF customizations? * Were you only able to replicate this with a certain export? * Do all of the heading links do this, or only specific ones? * Are there any special characters in the…

Hello Lakshmi, Thank you for raising this with us. Can you help me understand what this is for exactly? Are you looking to calculate what fills into the table in Confluence based on fields in Jira, or is this entirely a Jira question, where you want to send the calculations to a custom field in Jira? You raised the…

Hello @ecm5486f, Thank you for raising this question with us. From what I understand, you want to know if there's a way you can synchronize Confluence and Sharepoint for free. If you are using Confluence Cloud, then I am sorry to say I do not know of a way to sync the to of them together, for free, or otherwise. There are…

Hi @Jan Kewitz, Thank you for letting me know how you were able to solve it! @viadee Unternehmensberatung AG @Kurt Rosivatz @Pascal Gessner - Could you let me know if that helps in your case as well? Shannon