Shannon S Atlassian Team

Hello Martijn, Can you confirm also if your application server has the encoding per this page? Thank you! Kind Regards, Shannon

How is the text on the rest of the page aligned? The table can be aligned the content around it. I ask because there does seem to be a bug but it's specific to center-aligned tables: * CONFSERVER-52798 Kind Regards, Shannon

Hi Thomas, Can you tell me, is the table itself center-aligned on the page? What version of Confluence are you running? Kind Regards, Shannon

ChungKyu, Can you please let me know the version of IE and Chrome that has the issue? Thank you! Kind Regards, Shannon

Hello ChungKyu, Can you let us know what browsers and versions of those browsers that you're able to replicate this? Does it occur on all pages? Thank you! Kind Regards, Shannon

Arne, Thank you for confirming! I'm happy I was able to assist you. Kind Regards, Shannon

Thank you, Stefan, You can try the following, suggested from the improvement request: In Word or Excel, whichever you're using, go to File>Options>Trust Center>Trust Center Settings>Protected View, and deselect the 3 boxes you find there. You could also take the URL of the document from Confluence, and paste it in the Run…

Hi Melissa, Can you try the following: * Flush Confluence Cache from Cache Statistics * Rebuilt the Index from Content Index Administration Let us know if that returns your option to create issues in JIRA. Thank you! Kind Regards, Shannon

Hello Arturo, Can you check the following article and try out the resolutions there? Let us know how it goes! * Confluence does not start due to Spring Application context has not been set Kind Regards, Shannon

Hi Brooke, Had you done any imports prior to the breadcrumbs becoming undefined? Please try rebuilding the ancestor table and then re-indexing Confluence and let us know if that corrects the issue with your breadcrumbs. Kind Regards, Shannon

Sure! You can do so in the Confluence Index Administration. * Use the Cog icon and click on General Configuration. * Choose Content Indexing under the heading Administration. * Click the Rebuild button. Keep us updated on how this goes! Kind Regards, Shannon

Hi Dan, This is not currently possible in Confluence, but I created a feature request for this: * CONFSERVER-53395 The JIRA Issues Macro will display whatever projects that the user has permissions to use. You can control these settings within JIRA project permissions. Let us know if you have any trouble with this. Kind…

Hi there, Did this work prior to an update? Can you let us know what version of Confluence you are running? Lastly, does triggering an index display the recently added Favorite Spaces? Kind Regards, Shannon

Hello Yoda Eixo, Can you make sure that all the IP ranges and domains listed on our site are not being blocked by your firewall or proxy: * Atlassian Cloud IP Ranges and Domains Generally, if the content isn't being served, then a few of these aren't being allowed by your network. Let us know how it goes! Kind Regards,…

Hi Richard, In Gmail, can you try this: * Allowing less secure apps to access your account. I believe you could be running into this bug, so let us know how it goes: * JRASERVER-60981 Kind Regards, Shannon

Hi TJ, This is currently not possible, but is part of a larger suggestion in our bug reporting system: * JRACLOUD-1369 I have brought up your point there, which is a very good one, IMO, and a feature I would like to see. Please vote and watch on that case and provide your own input there. Thank you! Kind Regards, Shannon

Maciej, Thank you for this feedback! I've reopened the case and placed an internal comment there letting the development team know that you have provided a good set of instructions for replicating. I'm also including your version 6.1.2 as an affected version. Kind Regards, Shannon

Michael, I assume all your browsers are on the most recent version available? Please let me know what version of Confluence you are running. Kind Regards, Shannon

Thank you very much, Raja for your support! So, here's the bug I reported earlier that sounds like it may be related: * CONFCLOUD-56464 The previous customer I was reporting about could see a difference in Edit mode where the tables were smaller than in View mode, but yours seems to be slightly opposite. I've commented…

Hi Arne, Thank you for that. * Are you able to telnet to port 465 on your mail server from the server Confluence is hosted on? Is it hosted on the same server as JIRA? * Where is your email hosted? * Do you have TLS checked in your email settings for Confluence? * Is it possible to test port 587 on your SMTP server rather…

Ryosuke, You're welcome! Since you'd be changing the way that Confluence was written it would require you to edit the source files as in the developer documentation. Do let us know how it goes or if you have any questions. Kind Regards, Shannon

Hi Barry, Are you working on this with Paul, who asked the question? Were you able to resolve the block and use the importer? Kind Regards, Shannon

No worries, Raja! All Cloud instances are essentially the same version. Let me look into this for you but I definitely saw it before. You have the New Look, correct? Kind Regards, Shannon

Hi Jack, We've received this question in our Confluence queue but I'm not certain it's related to Confluence. Can you let us know which Atlassian software you're using this application with? Kind Regards, Shannon

No problem Vineela! Just let us know if you have any questions about it. Kind Regards, Shannon

Vineela, You only need to link JIRA and Confluence together in order for this to work once you've installed Team Calendars. I hope this clarifies things. Kind Regards, Shannon

Hi Paul, Could you tell me, are you doing this behind a gateway or proxy? Kind Regards, Shannon

Hi Michael, Can you confirm if you encounter this issue with all PDFs or only certain ones? Which version of Confluence are you running? Lastly, what browsers and versions have you been able to replicate this on? Kind Regards, Shannon

Hi Simon, Thank you for confirming. Indeed, that could be caused by stuck processes or resources on the server. If it occurs again we can help you look into seeing what processes might be stuck so please keep us updated! Kind Regards, Shannon

Hi Simon, Sometimes this can occur if there are issues connecting to the mail server at the time. It can often be stuck on a certain email. Other times the mail client itself, such as Outlook, can be duplicating an issue. Are you encountering this for any other tickets? I would recommend have your mail server admin check…