Shannon S Atlassian Team

Hello @Rolf Henning Hjemdahl, It's not possible to display any parts of your Cloud site in an iFrame, due to the Clickjacking protection which has been enabled. For more information on Clickjacking, you can have a look at our Jira Service Desk blog from around the time that we mentioned the changes. The request where the…

Hi Gary, Thank you for confirming that! Looks like a work is in progress; hoping we can see that soon. :) Take care, Shannon

Hello Connie, Welcome to Atlassian Community. It's nice to have you join us! As I understand your issue, you say that before you right-click the name of the attachment to copy the link, you click the name of the attachment instead, in order to attempt to load the preview. At this point, you get the Page Not Found error, is…

Hello Vadim, Thank you for reporting this issue to us. Can you confirm that the other users on your Confluence site are also having the same issue? Does this occur with any document, on any page, in any space? To troubleshoot, I recommend the following: * Clear your browser cache. * Try from multiple browsers (e.g. Chrome,…

Hello Anand, Welcome to Atlassian Community. Could you let me know what the search query is you've used, and what is the attached file that you're trying to search? It may help for you to review the document on Confluence Search Syntax if you want to be sure you are using the correct syntax. Are you just not getting the…

Hello Rolf, Thank you for raising this question. Can you confirm that if you are indeed using Confluence Cloud? I want to confirm, as this question is marked as being related to Confluence Cloud. If that's indeed the case, then I'm sorry to say that it's not possible show a custom header, as it's prohibited to customize…

Hello Luke, Thank you for raising this with us. So you confirm that you've been running on Confluence 7.2.1 for a while now, without any issues, until shutting down Confluence since last weekend. Is that right? There haven't been any config changes made in the past, perhaps that didn't apply correctly until this most…

Hello Gail, Welcome to Atlassian Community! I can confirm that multiple users have encountered this issue. Unfortunately, it's been difficult to reliably replicate. We need to be able to do that in order to gather information surrounding the occurrences. Once we have that information, we can create a bug ticket and begin…

Hi Guillaume, Thank you for clarifying that. It seems like it could be related to this bug: * CONFCLOUD-70108 Page include macro breaking non-center-aligned images The workaround confirms that if you change the alignment to center on the original page, then it works fine. Thankfully, it looks like the bug's been added to…

Hello Gary, Thank you for taking time to provide those details. It seems like it could be related to this recent bug: * CONFCLOUD-70348 Upload using the Drag and drop functionality on attachments macro not working as expected When using the page menu instead, does the file attach properly? (i.e. ... > Attachments) Take…

Hi Hugo, Thank you for sharing that video. It's very helpful! In this case, you're replying to an answer, so it might not trigger the same behavior. If you were to reply instead in the Suggest an answer field, does the issue occur? Shannon

Thanks for the heads up, Ross! It looks like an extra letter was somehow was added in the URL I pasted, so I have fixed my version too. As you mentioned, Inline Comments are only possible in view mode. If you're in edit mode, you can use the workaround proposed below, using the Page Properties macro. * How to display…

Hi Max, Welcome to Atlassian Community. It's nice to meet you. Thank you for all the feedback regarding Confluence search. These are all great ideas, but not currently something you can do within Confluence. I've found and then created a few feature requests, which I will share below. If you're interested, please vote on…

Hello @Petro Loboda, Thank you for reporting this and welcome to Atlassian Community! I'd love for us to have a look and see why you're encountering this issue at the moment. We'll need to gather your information through a support ticket. If you are a primary contact or site administrator for your Confluence site,…

Hi @Aramegil App, Thank you for contacting us about this. There's nothing in our system that would prevent you from creating new pages as a new customer. I reviewed open support tickets during that time, but I wasn't able to verify any issues at the time of your report that would've caused this problem. When it was…

Hi Luca, Thank you for raising this with us. The Excel macro should still be able to display the contents of an Excel spreadsheet in a page. If this is not working, then it's best to contact your site admin, and have them report the problem to Atlassian Cloud Support. That way, we can test it and confirm that it's not a…

Hello Ross, Welcome to Atlassian Community. It's nice to meet you! If you want to know simply how to let the author know what edits should be made on a page in Confluence, I recommend using Inline Comments. Inline comments allow you to select a portion of text, and make a comment specifically on that. The author can then…

Hello Mikhail, Thank you for bringing this thread to our attention. Could you help me to understand exactly what it is you're trying to do? In Confluence, when saving a change you can enter a change comment. However, it seems that you might be trying to push the change, perhaps using REST-API? Do you have the full query…

Hello @Mikhail1990, In this particular case, we're referring to the missing functionality of being able to add a change comment to Confluence when editing in the new editor. That would be resolved by implementing this feature request: * CONFCLOUD-65695 Bring back the "what's changed" comment box However, in your example,…

Hello Steve, Welcome to Atlassian Community, and thank you for following-up on this thread. When creating a page from a template in Confluence, you'll be able to find the Legacy Editor Template. Note that not all Cloud sites will have the template enabled. If you are not able to find this template on your Confluence site,…

Hi Hugo, Can you confirm with what Matthias said, if you're still having the issue today, and only yesterday? What is the exact behavior in your browser UI when this occurs? Secondly, Are you having difficulty answering any questions at all, or only specific ones? Does this happen no matter which device you use (another…

Hello @Info - Atlasonix and @[deleted], Thank you for raising this with us! This was in relation to a bug discovered on the 2nd of July: * CONFCLOUD-70359 Session expired while viewing Confluence pages Last week, our development team was able to identify and fix the root cause of this issue. You should now be able to…

Hi Henry, Welcome to Atlassian Community! It's nice to have you join us. One thing that could happen is if the images in the page were copied and pasted from another location, rather than attached physically to the page. So, when you export the space, they won't come along. However, you mentioned the space is a…

Hello Achilles, Welcome to Atlassian Community. It's nice to meet you. It's certainly possible to link a Confluence Cloud site to a Jira Server instance. There are a few requirements for you to be able to connect to their their site, one of which is that you must be an administrator on their Jira site. For the full list of…

Hello @Guillaume PHILIPPE, Welcome to Atlassian Community! It's nice to meet you. From my understanding, you've used the Include Page macro to nest content from one page in another. However, the included page isn't formatting the same way as it does on the original page. Is that right? Can you tell me, are both pages on…

Hello Gary, Welcome to Atlassian Community! It's nice to have you join us. I'd like to know more about this issue as it's occurring for you. * Could you confirm with me which browser you were using to drag and drop the files onto pages? * Is this with all attachments, including documents, PDF, and images, or any type…

Hello Anuja, Thank you for bringing this up to us. As a bit of background, could you let us know exactly what you're trying to do? It seems that you might be working to develop an add-on or integration for Confluence. If that's the case, we have a Developer Community that would be better suited to your question. For…

Hello Kim, Thank you for raising this with us! Happy to help you. Are you referring to the Create from Template macro? This macro allows you to insert a button on a page that when clicked, will begin to create a new page using a template you specify. However, it does not create a list of pages created using this template.…

Hello Nicolas, Thank you for raising this, happy to help you and try to determine why this is happening. I recently saw another customer encountering this issue in Support. In their case, it was the very same. They were unable to create new pages from templates. The error logs showed some heartbeat errors, which were not…

Hello Sarah, Welcome to Atlassian Community! It's nice to have you join us. While Confluence Cloud does have a real-time Collaborative editing feature, it only works on Confluence pages. It's not currently possible to use this feature with documents, such as those managed with the Office Connector. We have a feature…