Shannon S Atlassian Team

Hello Praveen, Welcome to Atlassian Community! It's nice to have you join us. It's not possible to do this with Excel, but if you can get the data into a page in Word, you can create pages that way: * Import content into Confluence Cloud Split by heading when importing from Word will allow you to split the document…

Hello Alan, Thank you for raising this with us. Can you confirm that you are still experiencing this issue? If you are still encountering the problem, can you confirm if the space export was created in the XML format? HTML and PDF will not work in this case. You will also want to make sure that the space name and key don't…

Hello @World-Connect, Can you check that your users aren't being automatically assigned to the Confluence users group? It's possible that when you create your users, they're automatically being given a Confluence license. See Confluence Groups for Administrators for details. Otherwise, we'll need to see how your default…

Hello Andrew, The form that @Italo Qualisoni [e-Core] shared is only for site admins and primary contacts of Standard and Premium offerings, but since you're a Confluence Cloud Free site admin, you were correct to raise your ticket here. I've gone ahead and raised your request in our system, and we will begin the process…

Hello Lars, Repi gave you great information, but I wanted to answer your question specifically for the Cloud platform, which I believe you are on. All accounts on Confluence require a paid Confluence license. If you have a set of users in Confluence that you've registered, but you don't want them to have full access to all…

Hello Tim, Are you still encountering this issue? Besides connectivity issues in Cloud, this can also be caused by your local network connectivity, VPN, Proxy, or Firewall. Another cause is if the content of the page was copied from another Confluence page, or was created using an add-on, such as Copy Page Tree. I would…

@Dana Ciaccio, The Cloud Support team will need to have a look at your log files for you, but your site admin has to be the one to raise the ticket. Please have your site admin contact Cloud Support about this issue so we can have a look at your logs to determine why the PDF export is failing. In the meantime, I would…

@repi, If Kris G is encountering this issue, then likely others are too, so I've included the the findings from this thread in my internal report. Hopefully we can find out what the issue is! Shannon

Hello Tino, Thank you for following-up on this. To clarify, while the feature does still exist in the legacy editor template, it has not yet been included in the new editor template. This is why it requires a separate feature request. Have a look at our Confluence Cloud Editor Roadmap. Here, can find out about which…

Hi @Kris G _Alacriz_ I experience the same behavior that Nic mentions; copying my reply and refreshing the page with CMD+R has always solved it. I'm not sure on why that might not have worked for you, so we need to look into that more. I've just reported his with the team, so hoping to get some clarity on this! Thank you,…

@[deleted] and @Samuel Coleman, The advice mentioned by @Bill Bailey is correct, special characters need to be escaped in search. Since macros are using Confluence search, you will need to do the same. You can see in Confluence Search Syntax: Phrases with special characters Confluence ignores all symbols, such as hyphens…

Hello @Mandy Weber, I followed-up with this issue, but it doesn't appear that @박현진 ended up raising a ticket for this with Support. There are a few different things that might be happening in the background on your Confluence site that would cause you to not be able to upload an attachment. We will need to see your…

Hi Francesco, I'm experiencing the same behavior now with the author information, so it appears that this has been corrected and will now be in-line with the content in the New Editor. Some macros will display differently depending on if the page is on the Legacy or newer editor. For example, Status macros and Tables have…

Hi Gil, That's great to hear! Thanks for confirming. Take care, and have a pleasant day! Shannon

Hi Pranav, Do you know if there's an add-on that's providing the functionality of the banner you're referring to? It's possible that on that overview page, there's a banner that's displayed by a 3rd party macro, and perhaps the license for that add-on is expired. If you can edit the page itself, but not the banner, then I…

Hi, @Jiri Pik Hope you are doing well! I understand the issue was confirmed as related to these bugs in Collaborative Editing: * CONFSERVER-58160 - Duplicated content in pages after disabling and enabling CE * CONFSERVER-59993 - Duplicated content in pages after running Synchrony Hard Data Removal Please confirm and let us…

Thanks, @Jaime Capitel Nothing wrong with it as far as I can tell; there ay be some security language that tripped up our automatic filter. I've now released it from the moderation queue. Our team manually combs through the this queue during our working hours, but be advised that we are currently spread across AMER and…

Hi Mike, It's still possible to create pages using the old editor, but you'll need to specifically choose the "Legacy editor template" for that. If you don't have a template by that name, you'll need to have your Cloud site administrator raise a ticket with the Cloud Support team so we can get that activated on your site.…

Hi @Rana Dhariwal, Thank you! Make sure to vote on the bug ticket above so we can include your vote! If you don't have the option, you may need to login again. Take care, Shannon

You're welcome, Yael. Have a pleasant rest of your week. Shannon

Hi Mike, Thank you for verifying that. In this case, it does sound like the bug you're running into. Here's the description from the ticket: Sorting a table column with dates won't work properly. The sort won't happen as expected. I created a table recently in my Confluence site with a date column, and in that case I used…

Hi Daniel, Thank you for providing the alternative workaround! I'll be sharing this in the future if the other one doesn't work. Take care, Shannon

Hi @[deleted] It may be possible, but I'm not terribly familiar with the capabilities of the development side of things here. There's a page called Including information in your macro for the Macro Browser that has some information on this within our Development ecosphere, perhaps it can be helpful to you? Otherwise, we…

Hi @Mia Gaventa, I believe that may indeed be possible, but I unfortunately don't have much practice myself in writing User Macros. You could ask this as a new question in the Confluence collection, and some of our more experienced User Macro writers will be able to help you out! Shannon

Hello @RichNicolosi, Thank you for sharing the bug you were able to find related to this. For anyone else interested, the bug in the screenshot is the following: * CONFCLOUD-65630 Page Properties Report intermittently failing with an "Error while fetching page properties report data" error message The day after you took…

Hello Patrick, Thank you for bringing this to us. I've heard similar reports of this behavior, and we're investigating the issue now in Confluence support. These issues don't seem to appear straight after an upgrade, but a few days after. As a workaround, you can disable the Confluence Jira Macro in System add-ons, and…

Hello Adrian, Thank you for confirming that. I'm going to move this over to a support case so we can have a look and determine why your data is still over 2GB. Please check your email in a few minutes and you will find the details there. Shannon

Hi Ryota, I understand now. Thank you for clarifying that. What would be easier for you is instead of having to copy one page at a time, is to bulk copy pages, which isn't possible within Confluence itself. Something like one of these add-ons could help with that. It's also possible to script using an add-on like…

Thank you for confirming, Neelu. I'm terribly sorry this is hurting your productivity. It's been set to the highest priority at this time, and we're in progress with a fix. Hopefully, we can see a fix shortly. Take care, Shannon

@Benmway, By this time, your post has already been moved back into Jira by one of our moderators. I've seen posts be automatically flagged due to including blocks of text as you did, so it's likely this is what happened. If you encounter it again, please do let me know! Shannon