Shannon S Atlassian Team

That's great to hear! Thank you for letting me know, Al. Take care and have a pleasant weekend. Shannon

Thank you for that! So there definitely appears to be some hidden formatting that is corrupting the list. If you copied and pasted anything from another site it could cause this. I determined two workarounds: * You can simply delete each character one at a time by backspacing and the same thing won't happen. * You can…

Thanks, Shaun! I haven't heard of that personally but if a user needs to be able to view an issue on Jira without a license then it will need to be open to Anonymous internet users. You could configure Issue Level Security by creating one for regular users and one for anon users and then apply to the issues in the project.…

Markus, For that, you can search the database. Have a look here: * How to perform a Confluence site search for keywords and links through the database That should get you a list of pages that include a link to a specific domain (such as your Jira domain). Regards, Shannon

Very nice! Thanks for sharing that with us. :) Take care and kind regards, Shannon

Thanks for the tip, Lara! That's a good one. :) Shannon

Hi Andy, The link itself is to an old version of the page which is why you get the 404, but the URL in the text is still the same. Can you try it? https://www.atlassian.com/accessibility Regards, Shannon

Hi Mireille, I'm not personally aware of any, but I have tagged the Marketplace collection. That way if anyone does know one that could help you they will be able to reach out to you here. Regards, Shannon

You're welcome! Happy to help. Regards, Shannon

Hi there, When a site is stopped due to non-payment, it can remain stopped for a certain time before it is permanently deleted. My recommendation is to create a Support ticket where you can provide your licensing and instance information and we can let you know if it's possible to reactivate your subscription. Thank you…

Solomon, This is not possible, but I had previously raised a feature request for this on Confluence Server. I just made a clone of it for Cloud, so you can see that here: * CONFCLOUD-59867 Please feel free to comment there with your usage case and vote on it to show your support for implementing the feature. For more…

Hi there, I will need more clarification on this. Can you let us know why you are looking to attach a file this way? Can you tell me if you're using a 3rd party add-on for it? I'm not familiar with SIL and so I want to make sure to properly direct your request to someone who can help you. Regards, Shannon

Hello Nidhi, This feature only exists for Cloud instances. I was able to find a feature request that's open below for the same on Server and Data Center: * CONFSERVER-6786 My recommendation would be to comment there with your use case and vote on it in order to show your support for such a feature. Let us know if you have…

Kalyan, The upgrade process is documented below: * Upgrading Confluence All the required steps are listed below Plan your Upgrade. Since this isn't a major version change, you can just go straight to 6.6.5. I would recommend making a full backup before the upgrade, and testing this first on your Staging Environment. Let me…

Hi JP, No problem! So in order to have access to the /admin/users section, you want to be part of the group site-admins. But you also won't be able to see what groups you're in unless you're already a part of that group. Thus, my recommendation is to get in touch with your director and if she has access to the /admin/users…

Hi JP, This depends on your Confluence version. If you're using Server, you need to be an administrator. If you're using Cloud, you need to be a site admin. I hope that helps! Let me know if you have any questions. Shannon

Can you let us know what exactly you're trying to do here? This is in Jira? Are you developing an add-on? Shannon

Hi there, Can you let me know what feature you're using exactly to attempt to create the graph? Is there any 3rd party add-on involved? What version of Jira are you using? Shannon

Hi Paula, It is not possible in the Jira Service Desk Knowledge base. There is the below feature request for this: * JSDCLOUD-4179 Please feel free to vote on this and add your feedback as well! Thank you for your understanding. Regards, Shannon

Hi Shaun, Can you let me know what you mean by QC? I'm not familiar with that. But in Jira itself, you can only access issues you have access to, so either with a Jira license, or if the project is anonymous. Regards, Shannon

Mireille, You can use an Expand Macro to expand and collapse data, but our documentation is so customized I don't think there would be one specific thing you can use to replicate it. I'm also not confident that page is running fully on Confluence, but I can tell you on other parts of our documentation, we're using…

Priyadharsini, Nic is correct; it is not possible to give user license seats than Jira users for an add-on. There is no way around this. As long as each user is given a Jira license, they will have access to the add-on. Shannon

Lukas, You're welcome! Take care, Shannon

Thank you for confirming that. I'm trying to replicate on my own instance but I am not able to. I also noticed that after vi , your list goes straight to i, then another i. So it seems like there may already be an issue with that list. I can access your instance as an Atlassian employee, so if you could let me know the…

Hi Tobias, Unfortunately I'm not familiar with Theme Press, so I have tagged the vendor for that add-on so they can suggest to you what to do. You could also reach out to Brikit directly and see if they have any suggestions. Regards, Shannon

Tommy, Companion was written only for Cloud and is the new way to edit in Office. I believe that Server uses the old method. If you are concerned about users not realizing they have to use the edit in Office tool, then yes, I would say you need to put it on every page. You could also put this on the header of every page…

Hi Chiang, There's certainly a cache that we can flush on your instance if you run into it again, if you want to see if it helps. For that I would recommend raising a support ticket so our team can take care of that for you. Thank you for letting me know it's working at this time! Regards, Shannon

Hi Christian, What if you were to use a combination of the Page Properties macro with Page Properties Report macro? That would make it so you can list items from a table on one page into the other. Regards, Shannon

Hi Kuwerti, You can use the Task Report Macro for this. You can restrict either to specific labels you apply to each meeting notes page, or list a page/space that they appear on. Let us know if you have any questions about that. Regards, Shannon

Hi Jonathan, This is expected. I was able to find a feature request to change the behavior, but due to limited demand, the team has no intention to implement it in the near future. Have a look here for more information: * CONFSERVER-35991 Regards, Shannon