Shannon S Atlassian Team

Vadim, You might be able to do something with an add-on for themes from Marketplace. Otherwise it would require you to modify the source code if you're familiar enough with HTML and CSS to make this happen. Regards, Shannon

Hello Somesh, This is not possible. The storage allotted to you in Cloud is per our Cloud Storage Policy and it cannot be adjusted. Rest assured that if you run out of space, your site will continue to work as expected. If we determine the usage to be an issue, we will reach out to you and work with you to clear up space.…

Sheldon, I advise you to contact the support team directly so they can work with you on this. I do not believe there is a way to revert at this time, but they may have a solution for you. Regards, Shannon

Thanks, @Robert Perez! Please make sure to vote on the bug above or else your vote won't count when considering the scope! Regards, Shannon

Vadim, So in addition to the main page tree, you want a 2nd one right next to it, thus breaking your page into 3 columns? This is not possible in Confluence, and I wouldn't recommend it, as it would make things quite cluttered and confusing to navigate. Is there a reason you’re requiring a 2nd page tree? Is there an issue…

Thank you, Tiara. It does appear that this applies to your case. I would recommend to comment on the request with your findings. Take care, Shannon

Thank you for confirming. I'm assuming the PDF file gets a different error since you're not using Microsoft Word to open it? Is it possible for you to share that error with me? Unfortunately the information you provided isn't really giving me enough to work with. It does appear that you have not done the migration exactly…

Hi there, I'm still interested to know the answers to my previous questions from before: * Which browsers and versions are you replicating this in. You can provide the names of the applications, such as Chrome, Firefox, IE, etc. and the current version you are using. I understand that it happens in different browsers but I…

Hi Nicolas, There's actually already a case for Bamboo; you can vote for it here: * BAM-12095 Provide token based access to Bamboos REST API Thank you for reaching out! Regards, Shannon

Anastasia, You need to provide the users with access to Confluence first before you restrict them to any spaces. So you would want to first provide them with access to Confluence, but then you need to go into each space that they shouldn't access and make sure that any groups they're included in aren't mentioned there. A…

Nodirbek, I think you might be running into this error: * JIRA throws table already exist error due to incorrect MySQL Schema Cause JIRA is using a MySQL database and has a schema specified, where it should not. Resolution * Stop JIRA. * Remove the entire line containing the <schema-name> tag from the dbconfig.xml:…

Are these only Office documents? What happens if you try to open an attachment that is an image or a PDF? Which browsers are you able to replicate this with? Does the problem occur on multiple computers for other users? Regards, Shannon

Hello Kai, Thank you for explaining that. We have a feature request for sticking the date header of the macro. It's not possible currently, but you can vote on it and comment there with your usage case. You'll want it to be in English, however, so our developers and non-German speaking customers can read it: *…

Hi Tiara, That sounds like a good way to organize them. By labelling them you can then use another macro to display your content such as with the Content by Label macro. In terms of sorting your spaces alphabetically, can you let us know which page you want to do this on and which version of Confluence you're using?…

Scott, The title will always appear first in Page Properties Report macro and it's not possible to change this behavior. Below there is a feature request to hide it, in case you are interested, please vote and comment on it! * CONFSERVER-34231 Hide 'Title' column in Page Properties Report macro Let us know if you have any…

Hi Michelle, If you are asking to filter the results on a table in Confluence, then you would indeed need a 3rd party add-on. For example: * Table Filter and Charts for Confluence However, if you're pulling data from JSD then you're likely using the Jira Issues Macro, and you can change the macro to display issues based on…

Hi Kunal, This is not a feature in Roadmap Planner, but there is a request for it: * CONFCLOUD-45006 Please vote and comment on the request in order to show your support. Take care, Shannon

Glad to hear, Alexander! Take care and have a pleasant week. Regards, Shannon

Hi Craig, Thank you for letting us know! Happy you were able to get a workable solution. Take care, and have a pleasant weekend. Regards, Shannon

Hi Craig, It is not possible in Confluence Cloud. Have a look at Functional differences in Confluence Cloud for more information. On Atlassian Cloud, Confluence uses a custom theme, which cannot be modified or updated using custom HTML or CSS (not supported). For more information on custom themes in Confluence Cloud, refer…

Great, Yousef, thank you for letting me know! Take care, and have a pleasant weekend. Shannon

You're welcome, Steve! Happy to see it was resolved. The vendors have full access to their products on Marketplace, so it is likely that they uploaded the updated version today. Take care, and have a pleasant weekend! Regards, Shannon

Great, thank you for letting me know you were able to fix it! Take care, Shannon

Tammy, When a page is set as the Overview (home) page of a space, it's not possible to comment on. I checked the spaces you listed as having disabled comments, but the only pages where it's not possible to comment on is the homepage, which is expected behavior. In fact, I raised a feature request for this last year: *…

Hi Vadim, I'm having trouble understanding your request. The way you describe how you want Confluence to work is actually how Confluence works. The page tree is displayed on the left-hand panel, and the page is opened up on the right. Have a look at the Space sidebar for more details. Can you let us know if you're having…

Surender, Where exactly are you seeing that error? Can you describe the steps you take to replicate it? Please also confirm the database versions, and the exact steps you took to import the data into Confluence. Regards, Shannon

Hi Richard, The Date Picker format depends on which language you have set for your user in Confluence. It will display the most typical one for that language. For example, if you have English (US) set, the week will start on a Sunday and show mm/dd/yyyy. If you set it to English (UK) it starts on a Monday and shows…

Thank you, Aleksei. I created a bug for this: * CONFSERVER-57650 Links from Upgrade Check List on Windows Installer broken If you need help finding the other links, can you provide the URLs to me and I can try to determine what they are now? Regards, Shannon

Hi Kai, Are you able to show me what you mean graphically? From your description that you want the top part of the calendar week to freeze when you scroll, but I'm not sure I follow what you mean by that. Is this what you were looking for? * CONFCLOUD-38300 Roadmap Planner - Add the Markers text to the top of the chart as…

Thank you, Tomasz, This error usually occurs when there's already a file with the same name in WebDAV. It's very odd that it would occur if the folder names are completely unique. Could you confirm this that even though you are not trying to overwrite existing files that the folder name absolutely doesn't already exist?…