Shannon S Atlassian Team

Christian, There is currently no functionality in Confluence to clone a space, as you can see from the below article: * How to Copy or Rename a Space in Confluence We have a feature request below for the functionality: * CONFSERVER-3191 Easily create a copy of an entire space I'm not sure which method you were using, since…

Hello Tim, I'll assume that your external contractors are already licensed Confluence users, and that you are using Cloud. You can configure Confluence this way so they can only access certain groups: * How to configure Confluence Cloud so a group can only access specific spaces This is likely the configuration you were…

Scott, I'm a bit confused about your post - your title mentions you want to change card colors on boards in Jira, but your text seems to be about Confluence. Can you just confirm that you're not asking about Jira at all and you want to know how to change only the title of a Confluence page to a different color? CSS…

Matt, When you click to edit the space logo, a pop-up appears: I would advise looking into why your browser isn't allowing the pop-up. It could either be an add-on or some kind of blocker. Perhaps you can try it in a few separate browsers, disable all browser add-ons, and try in Incognito or Private Browsing mode? Shannon

Beverly, Field level security is not possible in Jira and it is not something we will be implementing in the near future. Please review the following feature request for more information as well as some suggested workarounds: * JRASERVER-1330 Field level security permissions For your users in Confluence to be able to see…

Nadine, I'm not sure what you mean by an abbreviation. Do you mean you want to give users a username besides their email address or first/last name? Usernames have been removed from Atlassian Cloud and so it is no longer possible to enter a username. Have a look at this blog for more details: * Say goodbye to usernames in…

As a side note, here's a feature request to be able to set a Project Lead in Next-Gen projects: * JSWCLOUD-17323 As a project administrator, I want to be able to define and change a Project Lead in a next-gen project type Please feel free to vote if this is something you'd like to see! Regards, Shannon

Thank you! In that case, the correct article is indeed CreateIssueMeta returns Duplicate Key error. Can you show me the query that you ran and the results? I would also recommend running the Database Integrity Checker and completing any fixes the page recommends. Regards, Shannon

Thank you, Shaf. Confluence version 6.6.6 doesn't exist yet. Could you please confirm your Confluence server version again? 6.14 is the latest release. Regards, Shannon

Hiran, Please feel free to reach out to the support team if you're experiencing slowness on your Cloud instance. Regards, Shannon

Matthias, I'm not sure what you mean by room. However, when you create a space it will not create any pages besides the default homepage. If you need to create a page tree on the fly, you might want to take a look at the available add-ons on Marketplace. I hope that helps, but let me know if you have any questions about…

Thank you for letting me know; I'm glad you were able to resolve the issue. Regards, Shannon

Abir, Can you let me know what you mean by that? Confluence doesn't have an offline mode, but users can export pages and spaces to a readable format. Export Space permissions are controlled in the Space permissions. You can remove the export space permissions from users you don't want to be able to export the spaces. If a…

Matthias, When you refer to your space blueprint, is this an add-on you created yourself, or are you referring to the default space creation in Confluence? Can you clarify exactly what page tree you need it to copy? Are you saying you want you the space blueprint you're developing to create a set of pages automatically?…

Chantel, I think I need a bit of clarification on your issue. From what I understand, you import Word Documents to convert to a page in Confluence, and in your Activity Stream, it's showing the date that they're created. However, if you edit the page that has been created, the date shows the last edited date. Is this…

Tom, It's not possible to add a z-axis in the Chart Macro. My recommendation would be to create the chart in another application, such as Excel, and them embed that document on the page. I have recorded your feature request below. Please vote on it and watch in order to be updated of any changes. * CONFCLOUD-65674 Ability…

Wilson, You can insert the Create from Template macro into a template and specify it to use one of your own templates. Please note: Only global and user-created templates for the current space appear (unless you have specified a different space in the 'Space Key' field). Let me know if you're having any trouble with this…

Hi Kevin, I know that we had an incident that was preventing users from uploading avatar photos, and I think it might be what you were encountering. Could you take a look and confirm? * ID-6754 Can't change the profile picture(avatar) from people directory of the instance If so, I believe the problem was fixed on the 14th.…

Sagi, We'll need to know exactly what error is causing the problem on your instance, but I don't see that you included any logs. Could you have a look at your Jira server logs and tell us what errors occur when you visit the Custom Fields page? I'd also like to know what version of Jira you are using. Thank you! Regards,…

Paul, There's not a way to combine this with the Contributors Macro, but you can display a user's email address using the User Profile Macro. Otherwise, since you're on Cloud, it's not possible to create a User Macro for the feature you need. I would encourage you to also try raising a feature request from…

Henning, There's a feature request to be able to do this in LiveSearch macro, which might be of interest to you: * CONFSERVER-41238 Restrict a live search macro to more than one space There are a few workarounds listed there on how to search for more than one space using CQL, and I believe you could apply that logic to…

Hello Wendy, The feature request ticket is located below: * CONFCLOUD-2853 Watch Page and Children It is a long-standing feature request and does have a lot of votes, but I would still encourage you to vote on the issue and provide your feedback. By watching the case you can be updated of any changes. Regards, Shannon

Hello, Can you clarify which product this is for, and what exactly you are trying to do? If you're developing an add-on, you might want to have a look at our Developer Community. Regards, Shannon

Donald, Thank you so much for providing your resolution. I've accepted your answer as I think this can help users in the future, should they encounter the issue. Take care, and have a pleasant rest of your week. Shannon

Nick, Thank you for confirming you were able to resolve the issue. Take care, and have a pleasant rest of your week. Regards, Shannon

Chandler, Apologies for the delay, as I was out of town. If a re-index didn't fix the issue, then you might want to reach out to the support team. They can have a look at your logs and see what else the problem might be. Let me know if you need any help with that. Regards, Shannon

Stanley, Thank you for letting us know you were able to resolve the issue. Take care, Shannon

Rahul, The add-on is unsupported because it is developed by Atlassian Labs. You can click on the name of the vendor to see why: About Atlassian Labs Experiments released into the world! Atlassian Labs holds unsupported apps and personal projects by Atlassian developers. Although you may find unique and highly useful…

Michael, Thank you for letting me know you were able to solve your issue. Take care, and have a pleasant rest of your week. Regards, Shannon

Thank you! For point 7 you want to reach out to your database admin, and they can check for you. Let me know how it goes. Shannon