Shannon S Atlassian Team

Steve, Crowd is another one of our products. You can use it to control user management in your Server products. Joe has linked this to you above. You can see the main page about Crowd from our website: * Atlassian Crowd I can see the confusion with the wording from that article, but the two SAML links are not related to…

Hi Stijn, We have a feature request for this below: * CONFCLOUD-62245 Create a place to aggregate decisions Please vote on it to show your support, and watch it to be updated of any changes. Take care, and have a pleasant rest of your week. Regards, Shannon

Suresh, This isn't yet a feature for editing documents within Confluence, which I assume you are using Companion App to do. Note that older versions of Confluence did not yet have Companion App. I created a feature request for this * CONFCLOUD-6559 * CONFSERVER-57886 Please vote on the request that applies to your instance…

Donald, Could you tell us which product this is in reference to specifically, and which version you're working with? Regards, Shannon

Hi Jamie, Is this regarding a specific product? Also you may find that you get an answer from our Developer Community, since this forum is mostly for end-users. Regards, Shannon

Hello Kerry John, Can you tell me exactly what you're trying to do? Are you developing an add-on, or do you want to see how the Excel Macros work in Confluence? Regards, Shannon

Tom, Which product are you referring to specifically? Are you hosted on Cloud, or are you hosted with a partner on a Server instance? The answer will depend on which product you're referring to. Regards, Shannon

Lisette, Could you confirm if you're using Confluence Cloud? I'm aware of a bug in Confluence Cloud where checking off tasks from the Task Report Macro can be unreliable: * CONFCLOUD-58465 Completing simple tasks or tasks from 'Task Report Macro' is unreliable Have a look, and please confirm if this is the bug that is…

Apologies - I see now you did confirm you were using the H2 database. I missed that sentence. Please do migrate your data over to the supported database at this time, so you can bring Confluence back online. Regards, Shannon

Nick, Can you let me know if you're using the internal H2 database for this? If so, you'll need to migrate immediately to a supported database. H2 database is supported only for evaluation, and tends to fail during upgrades for this reason. I ask because I see this error most often when users try to upgrade an H2 database.…

Hello, This error can be resolved by following the article below: * Confluence Does Not Start Due to Spring Application Context has not Been Set There are 10 separate causes and solutions listed here so please take your time to review and let us know if you have any trouble. Regards, Shannon

Arne, I assume you might have already seen this article, but please confirm: * Using Integrated Security with Microsoft SQL Server for Jira If you're having any trouble with it, please let us know! Regards, Shannon

Hi Michael, Have a look at the below article: * Confluence does not start due to Spring Application context has not been set There are 10 separate resolutions listed so please make sure to take your time and review it, and let us know if you have any questions. Regards, Shannon

Hello there, This was a bug in JSD 4.0.0, and has been fixed in 4.0.1: * JSDSERVER-6243 JIRA Service Desk Email requests page shows Errors Please be aware this bug affects the UI only and thus should not be causing the issue with your tickets not being created. I would recommend having a look at your Jira Service Desk…

Can you tell me what database version you're using and what's your Confluence version? I've found a user that had the same error when trying to purge a space, but they discovered it was due to the following bug, and was resolved when they upgraded: * CONFSERVER-51806 Cannot purge page Can you also tell me if the space…

Steve, Which documentation were you following? SAML is available for Confluence Data Center, but not Confluence Server. See the feature request below: * CONFSERVER-45634 SAML for Confluence Server For more details, have a look at Server SSO and SAML Support: Atlassian Server applications support Single Sign On through…

Olivier, It's possible in Jira to do OAuth, have a look below for information on how to allow it: * Allowing OAuth Access Let me know if you have any questions about that. Regards, Shannon

No worries, Alexander. When you reported the issue I found a similar problem that had just been reported in the support queue, with no solution. This morning, I see they have created a bug ticket for it: * JSDSERVER-6243 JIRA Service Desk Email requests page shows Errors It appears to be visual only, and is fixed in…

Well I certainly won't forget it now! :) Thank you for confirming the Jira version which resolved your issue. Take care and have a pleasant rest of your week. Regards, Shannon

Toby, Apologies for the delay, as I was out of town. I've discovered the issue you're encountering is this problem: * JRASERVER-68865 Manual installation of Jira 8.0.0 Windows service doesn't work It appears to be associated with Jira 8.0 installations on Windows. We have a workaround listed as follows, tested on Windows…

No worries, Michael! I learned German 19 years ago but I just never learned the German word for "web link". :) Very odd the issue just seemed to go away like that, but happy you were able to add the link. If you run into the problem again, let us know, otherwise we can assume the 6.14.1 update fixed the problem! Take care,…

Alexander, I mentioned the Versions & Licenses page because sometimes there will be another error there; I wasn't doubting the fact that your license was valid. The DEPRECATED JS messages are normal to see in Developer Tools. Could you have a look at your Jira server logs after loading the page and tell us what messages…

Michael, Thank you for providing the specifics of your issue. However, the only information I get from your error is that Jira is telling Confluence it's forbidden from accessing. We'll need to get more errors from this in order to know why Confluence is forbidden. On the Confluence side: * Navigate to Confluence…

Sanjay, Are you sharing that article because it includes the error message you found in your logs? I'm not sure how it is related, but I wouldn't think that the issue is due to the attachment being on a trusted domain. My assumption is that your attachments are hosted on the same server as your Confluence instance, so it…

My apologies, Michael. I assumed incorrectly that this was the Application Links panel but when comparing it to the english versions I see now that it's not. I also hadn't understood the issue properly but now I see that you confirmed it does work with http and not with https. I tested the SSL of your server, and although…

Dennis, You cannot, but it looks like you can easily list the space admins using this add-on: * Spaceadmin add-on for Confluence I'm including your question in the Marketplace collection as well in case other users have some suggestions for you. Shannon

Sanjay, Would you be able to tell us what error messages are occurring in the Confluence server logs when the attachments don't load? Are you running behind a firewall or proxy? You may also want to take a look at the results in Developer Tools in your browser. Regards, Shannon

Abdelaziz, We have a feature request below to add users to a group in bulk: * JRASERVER-65369 Add multiple users to group via REST API For a solution now, I would recommend using a CLI add-on, such as ScriptRunner or Jira CLI from Bob Swift. Regards, Shannon

Alexander, Can you go to Versions & Licenses for your instance and let me know if your JSD license appears to be still in tact? Do you see any errors in your browser when you load the page under Developer Tools? Regards, Shannon

Michael, The URL you're providing is to a specific page in Confluence. You need to just provide the URL to the site itself, e.g. https://confluence.orgadata.com. Can you try that and let me know if you have any trouble? Shannon