Shannon S Atlassian Team

Hello Adrian, Welcome to Atlassian Community! It's nice to meet you. We don't have trial versions of our software here at Atlassian, so what you are seeing is the full functionality. You are now on the new editing experience in Confluence, and this is the reason for the change. A few features have been removed, and it will…

Hello Kartik, Thank you for contacting us about this. This is not a feature of Confluence, but you might be able to use a 3rd party macro from Marketplace to do this. I'm including your question in the Marketplace Apps collection, in case anyone has something to recommend you. One example add-on I know can do things a bit…

Hello Kathi, Thank you for contacting us about this. Confluence 5.9.11 is very much out-of-date and I would say this is likely something that has been fixed in the years since its release. In addition, we had a pair of serious security vulnerabilities and so you should now be updated to a later version. For more…

Hello Jeroen, Welcome to Atlassian Community. It's nice to have you! An email went out recently highlighting the changes in Confluence Cloud, and there's a new editor that uses a different shortcut to insert macros. I suspect this might be what you're using. Macros can now be inserted by typing a forward slash ( / ) Here's…

Hello Stephen, Thank you for contacting us about this. There's no built-in reminder feature in Confluence, but this exists as an add-on for Confluence Server (but not Cloud): * Task Reminder for Confluence As you're on Confluence Cloud, I would recommend that you vote on the following feature request to add this feature…

Hi Rajesh, You're welcome! From your 2nd reply, it seems that you might have a question about the Jira Security Advisory. I would recommend reviewing my colleague Andrew's post below, and then raise a new question from the link he provided there if you have any questions. * CVE-2019-11581 Critical Security Advisory for…

You're welcome, Sanjay! Thank you for letting me know you were able to remove that information from the thread. Take care, and have a pleasant rest of your week. Regards, Shannon

Hi Karen, Welcome to Atlassian Community! It's nice to have you here. I am not able to have a look at your instance specifically, but each Cloud instance may have a slightly different configuration since the updates were being rolled out slowly to all instances. My recommendation for you would be to contact the Cloud…

Hello Scott, Happy to help you with this. I just need to understand a bit more about your situation. Can you let me know how you have created these customized index pages? Are you editing an existing template, or did you create a new page? If you created a new page, which template are you choosing? Lastly, when you added…

Hello Sverrir, Thank you for contacting us about this. When you navigate to the Space Directory by clicking on Spaces on the left sidebar, it will show all spaces. Have a look here for more details: * Getting Started with Confluence Cloud > The Space Directory Note that only spaces the users have access to browse will be…

Hello Ashkan, I'd love to help you out with this! Can you let me know exactly what you are trying to do here? I think you might want to have a delete button instead of "edit" when viewing a page in Confluence so that you can delete it without having to edit. However, you mentioned that it needs to be inline of records,…

Sanjay, It is not possible at this time to use custom domains with Cloud. The feature request you linked is accepted for implementation but has not been completed yet. In order to access your Cloud site you need to navigate directly to your *.atlassian.net instance. This is the reason I said your redirect has to go there…

Rajesh, The cause of this was an add-on installed in the browser. You can disable all add-ons in your browser, try Incognito Mode, and finally try clearing your cache and see if the issue persists. If you still have issues, please feel free to Contact Support, or you can raise a new question here. This question here is…

You're welcome, Masfatin! Happy to help. :) Take care, Shannon

That's great to hear! Please feel free to provide any details about the resolution if you believe it might help other users running into the same issues. Regards, Shannon

Thank you, Max. I believe it might be permissions related. My guess would be that since we've had some reports of issues when pasting code with Community it may have been disabled. Do you also not have the ability to add HTML to posts or when editing posts you've already made? Regards, Shannon

Hello there, Thank you for contacting us about this. Do you happen to remember which version of Confluence this last worked in? We have a few feature requests about partial word search, and I believe this might be the issue you're running into because I can confirm the behavior is the same for text and space names. *…

Hello Roland, Good day! Hope all is well outside of your issues with the iOS app. My recommendation here would be to first bypass your proxy, and see if you're able to connect without it. You can also try disabling any 3rd party integrations, such as SAML or SSO and see if you're able to login directly to the Confluence…

Hello Shawn, Just following up here from the other thread! As it's not possible to edit the names of topics in Confluence Questions, we have the following feature request. * CONFCLOUD-51740 Allow administrators to rename topics Please vote and watch and you'll be updated of any changes here. As for bulk updating them, it…

Hello Shawn, My apologies; I saw your other thread as well and noticed you are on the Cloud version of Confluence questions. I am able to replicate this behavior only on the Cloud version and not the Server version, and discovered it is this bug: * CONFCLOUD-66339 Not possible to search for topics with special characters…

Hello Shawn, Thank you for bringing this up. I just want to clarify this behavior with you. First, you mentioned you were reminded of this bug, but I wasn't able to find the specific bug ticket you're referring to. Do you happen to have the link to that ticket? From my understanding, you're having difficulty with any…

Hello Stewart, Thank you for contacting us about this. * Can you let me know your Confluence version? * Does this occur for all attachment types, such as .doc, .pdf, etc? * Do the users have permission to the space and pages where the file is attached? * If you're on Confluence Server, were you able to check…

Hello Christine, Welcome to Atlassian Community. It's nice to meet you. I'm testing this myself with H1 and 4 children below 1 parent page, and all of the pages are appearing in H1. I'm running Confluence 6.15.4. Could you confirm which version of Confluence you have this issue in, and if you can share a screenshot of the…

Hello Jonathan, Welcome to Atlassian Community! It's great to meet you. In Confluence Cloud, when a page is made the space homepage or is an overview page, then comments are not possible. This is expected behavior, but I created a feature request a while back suggesting to change that. On the thread are a few workarounds…

Hello Calderara, Thank you for contacting us about this. According to the tags on your question, this is in Data Center Confluence? Can you confirm? I ask because I do not see any Data Center licenses associated with your account, but Cloud licenses. I want to make sure that I give you the right information. If you're on…

Hi there! Thank you for contacting us about this. Confluence Data Center is not officially supported on Docker, thus the lack of official data center image. You would need to build your own from the Data Center installation. Another thing you need to consider is there can be conflicts when running multiple nodes on a…

Max, Can you show us a screenshot of what you're seeing? I tested for Article, Question, and Discussion, and they all appear to have an HTML tab for me. I'd like to see how the view looks for you. Regards, Shannon

Hello Community members! If you come across this request and want to know the same, but you're on Cloud, I've duplicated the request below for Cloud Confluence: * CONFCLOUD-67089 Page Properties Report Macro - Ability to define column widths Thank you for your support! Regards, Shannon

Hi there! Welcome to Atlassian Community. It's great to have you. I believe you probably came across this same question which I answered for a Server customer where I pointed out a feature request since it is not possible to do in Confluence * Is there a way to define the width of Columns in the Page Properties Report?…

Hello Sanjay, Thank you for letting us know about this. I noticed that you have also created a support ticket and my colleague Renata is assisting you with this. Once the issue is resolved with her, please provide the fix or link to bug here. It'll help any users in the future who run into the same issue. Regards, Shannon