Shannon S Atlassian Team

Hello, Thank you for sharing that information. I'm still not able to replicate this myself, but I believe it's possible you could be running into this bug: * CONFSERVER-57934 Adding panel,excerpt,warning,note,tip or info macro to the page in edit mode will trigger mixed content action in browser In this case, the problem…

Hello Mitchell, This issue is occurring when a link to a Github account is pasted into Confluence without adding it manually as a text link. It is still an open bug without a resolution at this time, but the workaround is to create a text link instead. You can do this using the steps I let @J. Pablo Fernández know about…

Hello Mitchell, We definitely don't want that to happen, so please provide your feedback in the discussion I linked above, or you can set up an appointment with a Confluence Product Manager and provide your feedback directly. I'm sure he will be interested to hear what you have to say! Thank you for your help. Regards,…

Hi Nikki, I've had a look at the open feature request, and it appears that the feature is currently under consideration. If you haven't already, please vote on the feature request and you will be added to the list of watchers automatically. You will then receive updates on this in the future. Thank you for your…

Hello Nikhil, The shortcut to search is 'gg' as @[deleted] mentioned, but it does not take you to the full/advanced search. There was a feature request in the past to implement what you are asking. We had a request for it in the past, but it has been closed as we do not have plans to implement it in the near future: *…

Andrew, Thank you so much for having your team run through those checks. I'm comparing notes with my colleagues here. My teammate @Daniel Eads had a look and has replied to you with a few more tests you can run since there was a discrepancy in your permissions test. Have a look at that and reply to him if you have any…

Hi Susanne, Welcome to Atlassian Community. Can you confirm that the pages you were trying to use /link on were also using the new editor? Some Cloud instances are still on both the old editor and the new editor. If you're editing a page on the old editor, try the command with { or use CTRL+K (Windows) / CMD+K (Mac) to…

Hi James, Thank you for reporting this issue. It's a very interesting one. I'm testing this currently with Confluence 6.15.4 on Google Chrome version 76.0.3809.100, and when I click on a mailto link in Confluence, it only opens in my default mail application. The only thing I can think of is maybe that you already had…

Florian, You're welcome! If you still have the old editor you can probably still use that feature on those pages, but not on any of the New Editor pages. The feature I sent you is to include it in the new editor. Let me know if you have any trouble. Regards, Shannon

Hello Florian, Welcome to Atlassian Community. It's nice to meet you. I have to say that I have been working with Confluence for nearly as long as you have, but I don't remember a feature like that. The one feature that it does sound like is creating Undefined Page Links. With Undefined Page Links, you can refer to pages…

Hello Mat, Thank you for bringing this up. It's not yet possible while we roll about the new editor, but we have a feature request below that would include that: * CONFCLOUD-66437 Allow further customization of the "Code" macro in the new editor Please vote on the feature request and you will be automatically added to the…

Hello Lalyn, Happy to help you with this. Can you confirm which version of Confluence you are using? In Confluence Cloud, when I click Close instead of Publish, it'll retain any changes I made as a draft. That way, I can go back in and make the rest of the changes later, and then publish it when I'm ready. If you went in,…

Hello there, Welcome to Atlassian Community. It's nice to meet you. Have all of your users installed the Companion App in order to edit the files? Have your users try clearing their browser cache as well and see if this helps. Regards, Shannon

Olá @Fabiana Araujo Garcia, Bem-vinda à Atlassian Community! Prazer em conhecê-la. No editor novo, arquivos PDF não são visualizados automaticamente, mas nós temos um pedido para a inclusão desta funcionalidade abaixo. Por favor vote no mesmo se quiser esta funcionalidade em versões futuras. Você será adicionada…

Hello Rajan, Happy to help you with this. Can you confirm which version of Confluence your client is using? When you click + on the sidebar, you should be able to find Project Plan as a template type when creating a new page. Are you not seeing the template there, and that's the problem? Regards, Shannon

Hello Nima, Thank you for contacting us. Could you just confirm with me with what you mean by "shortcuts"? I assume you're not referring to the Confluence Keyboard Shortcuts but by the items linked to in the Sidebar? The Sidebar will display anything you've worked on recently, and any spaces that you added as favorites.…

Hello James Qi, Welcome to Atlassian Community. It's nice to meet you! Happy to hear you are enjoying our new editor. You'll be happy to hear that sortable tables are available in a feature that is coming soon to the editor. For more information, see below: * Confluence Cloud Editor Roadmap We have a discussion going on…

Hello Donald, Welcome to Atlassian Community. It's nice to have you. We have a calendaring option ourselves, which is called Team Calendars for Confluence. With this, you also have the ability to connect to Jira and include your release information. See Add Jira Events for more information. Regards, Shannon

Hi Anderson, There's no way in Confluence to delete all the pages from under a parent. The expected behavior is what you were experiencing: If you delete a page that has any child pages, the child pages move up to the nearest parent page. If you want to keep the child pages under another parent, move them before deleting…

@Think Technologies Group, Yes, it should disable all add-ons, but occasionally you might need to check to make sure they were properly disabled. I'm still not able to replicate this; it's a very odd case. I reviewed your notes and I see that you have only ever referred to this problem within the global templates. Does…

Anand, Alright, thank you for confirming! I wasn't sure if you were still having the same issue after moving the pages. Let me know if you have any further questions about this. Regards, Shannon

Charles, Thank you for confirming. I think this could be related to this bug: * CONFCLOUD-58655 Links in ToC do not work if text is Non-Latin and has applied CSS styling When you click on the links in the Table of Contents (without copying/pasting or trying to open them in a new tab) what happens? Does nothing happen, like…

Hello Lucy, Welcome to Atlassian Community. It's nice to meet you. Can you tell me what the end result would be after using the wizard? Does the user need to be directed to a specific page? Will a page be created? Is the point of the wizard to obtain information, like in a survey? This would most likely require an add-on…

Thank you for confirming that! Take care, and have a pleasant rest of your week. Regards, Shannon

Hi Anderson, No, this is not possible, but you only need to delete the file once the import is complete. Regards, Shannon

Hi Karl, Thank you for the feedback as well. Please also join in on the discussion about the new editor and it's features (or lack thereof) at Discussion: Try out the new editing experience! Regards, Shannon

Thank you for confirming, Musa! Were you able to get your monitor fixed? You might have to reach out to your IT team to properly calibrate it. Regards, Shannon

Anand, I'm a bit confused now about what you're referring to. First, there's nothing in Confluence called folders so I am still having a hard time of understanding what you're referring to. I'll need some more clarification. If you're moving a page, then all attachments will remain on the page and will keep the same name,…

Hello @Anderson Hsu Can you help us to understand what you are trying to do? From what I can tell, you deleted the Management* parent page, but the 5 child pages remain. Are you saying that you are also not able to delete these separately? When you delete a parent page it makes the children an orphan. If you are trying to…

You're welcome, Jonathan. Happy to help. Regards, Shannon