Shannon S Atlassian Team

Hello @Aurelie Geoffroy, Thank you for confirming that. We've seen this with some add-ons if they've had multiple trials being activated. Are these new add-on installations, or ones you've had in the past? Secondly, are only the new add-ons deactivated, but your older ones are still working? If you're still having issues…

Thank you for confirming, Graeme. Looking forward to hearing why exactly IE 11 was causing that issue for you. I'll keep subscribed to this issue and follow-up once we hear back from the engineer on your case. Regards, Shannon

Hello Hughes, Thank you for contacting us. Just to confirm, you're referring to adding links in the space sidebar as a shortcut, is that correct? I'm not aware of any limitations, but I suppose there could be certain .tld domains that won't be recognized as a URL. Are you having any issues right now? Could you let us know…

Hello @Zoran Nedeljkovic, It's nice to meet you! Welcome to Atlassian Community. Could you let me know the exact method you used when upgrading? Please let me know each of the steps, and I can help you out with your issue. It'll also help to know your database version, server version, and JAVA version. Please note that…

Hello Martin, Thank you for contacting us. Due to firewalls and restrictions that many users have on their Confluence Server instances, providing this functionality would likely cause confusion for those who are not the server admins and might not know why the functionality doesn't work as well as it does for Cloud. For…

Hello Pahniti, Thank you for contacting us about this. I'm attempting to replicate your issue. This is what I have done thus far: * Navigated to Confluence Admin Settings > Global Templates and Blueprints * Edit Default Personal Space Content. Make changes in this template. Save. * Create a new personal space. I can…

Hello @Edward Luke Magrin, Welcome to Atlassian Community. It's nice to meet you. This sort of requirement would need to be done using script, but this isn't possible in Confluence Cloud. See CONFCLOUD-28464 (Option to make links target iFrame macro) which was raised in the past for this request, but closed, as we do not…

Hello Halvard, Thank you for contacting us about this. It's not currently possible to use the current page as a reference for the Content by Labels macro. There's a feature request below for this: * CONFSERVER-56330 Related content based on current page tags Please vote on the request to show you'd be interested in this…

Hello Pascal, Thank you for contacting us regarding this. I've been able to replicate this myself on Firefox in Catalina, and can confirm a CPU spike there as well. I've reported the issue below: * CONFCLOUD-67910 VIew PDF Macro on New Editor in Firefox causes CPU Spike I've included your description of the problem there…

Hello Savvas, Thank you for contacting us about this. It's not possible to apply this to past pages created with the template, but you can use labels to keep track of pages created with a template. You would set a default label when creating the template. That way, all pages created with that template will have a specific…

Hi Ellie, Welcome to Atlassian Community. It's nice to meet you. I've encountered this same issue myself in a variety of places while sharing images from my iPhone. It appears that it's not converting Live Photos properly to a readable image file. I've not only encountered this in Confluence but on Slack, and a variety of…

Hello Gerard, Thank you for contacting us. Your team might be able to automate something using the Confluence REST API to create pages. Alternatively, you can see if there's a solution for you on Atlassian Marketplace. I had a look to see if there was anything in terms of Samepage migration, but there was not. For more…

Hello Jen, Thank you for contacting us! There is a workaround mentioned for this on Exclude content from PDF export. You would also be able to use something like Ignoring Content in Scroll PDF Exporter for Confluence add-on. However, do you want to retain that macro on the page itself, or just have your users be able to…

Hello Valentina, Thank you for contacting us! As I understand, you want to have a table with rows, and in each row, there's a question. But if the answer to the question is "yes" then there's an additional row below it? What is the purpose of these questions? Is it like an FAQ, or do you want users to actually be able to…

Hello Philipp, Thank you for contacting us. If you're still having issues with this, I would recommend having a look at the suggestions on the following thread: * Backups are failing since we moved to a new server There's a suggestion to check your configuration and ensure that it's pointing to the proper location to save…

Hello, Graeme, Thank you for contacting us about this here. I noticed that you were able to raise a support ticket for this and worked with my colleague to determine that it was an issue with IE11. Once you used Chrome, the migration went through. Is this correct? As soon as we are able to determine the reason behind why…

Hello Francesco, Welcome to Atlassian Community. It's nice to meet you. Are you referring to Space Categories in the Space Directory or the labels on the pages? It depends on your Confluence version, but something like this would require you to modify the Confluence source code directly in order to hide specific sections…

Hello Patrick, Welcome to Atlassian Community. It's nice to meet you. Per Confluence Mobile, Calendar functionality is not available in the app. Complex interactions, including those provided by Marketplace apps, such as blueprints, calendars, workflows will not be available in the app. I'm not aware of any workarounds to…

Hello @Pete Conti, Thank you for contacting us about this. I noticed that you were able to raise the same question with Support, so I will summarize what they said for other users. The following feature request was made on your behalf: * CONFCLOUD-67815 Changes on the ticket should update the table on Confluence and…

Hello Axel, The resolution I sent you does not require Python knowledge, only access to your server and database. You'll run the query, export the results to the text file, and save it in the same location as the Python file that is mentioned. Then you just need to run the Python file from your server. Your server admin…

Hello @Aurelie Geoffroy, With add-ons it might take a minute or so to be activated, is that the problem you are encountering, or does it actually deactivate itself and then you can't use it again? Regards, Shannon

George, Alright, at any rate, glad you figured it out! :) Take care, and have a pleasant weekend. Regards, Shannon

@Nic Price, I saw that a feature request didn't end up being created for this, so I created one below: * CONFCLOUD-67895 Ability to modify image properties and add border in new editor Please go ahead and vote on the request and you'll be automatically added to the list of watchers and be updated of any changes. Thank you…

Hello Tyrone, Thank you for contacting us about this. We were having some attachment issues yesterday, but those were resolved. If you're still encountering this issue, could you raise a ticket with our Cloud team? The Cloud team will be able to access your instances directly and help you to get the attachments to display.…

Hi Nic, Welcome to Atlassian Community. Were you able to add it into a single table cell like @Adrian Lynch did? If you need to resize it you can resize the image first, then move it into the cell. Regards, Shannon

Hello Anna, Thank you for contacting us. There is not a way to force or remind users to add labels. You can add the reminder to the page itself, or you can even set up a reminder in your Confluence header or footer. See How to edit the footer in Confluence and Basic Styling Tutorial for more details. Otherwise, there may…

Hello Philip, Welcome to Atlassian Community. Unfortunately, this is not possible and although a feature request was raised in the past, we have closed it as there are no plans to implement this in the near future: * CONFSERVER-40171 Let users select which rows to turn into issues when creating JIRA issues from a…

Hello Richard, Thank you for contacting us. I'm not aware of any way to do that within Jira or Confluence and was also not able to find an add-on for that at Atlassian Marketplace. There is a workaround listed in the Bitbucket collection below: * Viewing Jacoco code coverage information after pipeline build Perhaps you…

Hello James, Thank you for contacting us. There's not a way to exclude attachments from the LiveSearch macro. Although a feature request was raised for this in the past, it was closed as we don't have plans in the near future to implement this. Have a look below: * CONFSERVER-53475 Add Filter on LiveSearch Macro to…

Hello Eric, The search in the top of Confluence is to search through content, but if you need to find a specific space, then I recommend that you use The Space Directory. You can use this directory no narrow down your spaces based on categories as well as searching the name of the space. Have a look at that, and let me…