Shannon S Atlassian Team

Hello @Gajapriya Masilamani, As I mentioned previously, the API for Confluence Server and Cloud are completely different and developed separately. There are some cases where you might find they are similar across Server and Cloud, but this isn't the norm. You will need to check the API documentation for each. * Confluence…

Andreas, Welcome to Atlassian Community. It's nice to have you! I'm not quite sure what that was referring to, but I've updated the bug with the current workaround. You'll want to attach PDF directly to the page and preview from there, rather than using the PDF Macro if you are still having issues with it. As a note; my…

Hi Lina, Thank you for confirming! I just wanted to confirm, since Cloud doesn't require that you download Confluence to your server and you mentioned doing so. As for the issue you were having uploading your video here in Community, the Insert Photos feature does work in general, but only for certain files. In the future,…

Hello @Gajapriya Masilamani, Nice to hear from you again! That is true, Confluence Cloud and Server have different API endpoints. They are developed separately, and so if you want to make a call on Server that you have on Cloud and vice-versa, you'll want to check to make sure that the endpoint exists for both. The…

Hello @Gajapriya Masilamani, Thank you for contacting us about this question. Per our Atlassian REST API policy: Resource and rate limits, and the default and maximum sizes of paged data ARE NOT considered part of the API and may change (possibly dynamically). It is the responsibility of the client to read the road signs…

Hello Shai, Thank you for contacting us about this. Confluence Analytics are included with Confluence Cloud Premium. If you're not seeing Analytics, then it means you are likely on either the Free or Standard plan. For more information, including how to upgrade, see Confluence Cloud Plans. Let me know if you have any…

Hello Sundar, Thank you for contacting us about this. It's not possible to manage access to your Confluence Cloud site by restricting IP addresses. We do have a feature request for this below: * CLOUD-2636 Allow customers to configure IP whitelist It's currently under future consideration. A product manager has left their…

Hello Jeremy, Thank you for contacting us regarding this. The performance issues caused by the Confluence Usage Stats plugin are related to having a large Confluence index. Frequent usage of Confluence, having many users, or many pages can cause a large index. However, the add-on itself can also cause the large index. Have…

Hello Bastian, Thank you for contacting us about this. What you are describing is a Confluence Blueprint. Confluence includes a number of Blueprints, but if you wish to develop one for your own use, then it will require a bit of programming knowledge. Have a look at Atlassian Developer: Confluence Blueprints for…

Hello Siva, Thank you for confirming that. In that case, you might want to reach out to AskMe and see if they offer any Confluence integration from their end. Otherwise, you might want to try and see if there's something your company could develop in-house using the Confluence Cloud API to connect the two. Regards, Shannon

Hi Lina, Thank you for providing those details. Can you just confirm with me that you are indeed on Confluence Cloud? You tagged the question as "Confluence Cloud", but you mentioned in your first post that you downloaded Confluence instead, so I want to be clear on which version you're working from. In your screenshot,…

Hello Olaf, I've tested this on my own instance running 7.0.4, and the only time I am able to replicate this issue is when it's for a space key that's just the number 0. If I try to create a space called "000 some other name" as a test, the space key was automatically assigned as 0S and it worked properly. Only if I set…

Thank you for confirming which setting you changed, Luis! Take care, and have a pleasant rest of your week. Regards, Shannon

Hello Alec, Happy to help with that! First, you'll need to generate an API token if you haven't already. You can find an example of the call you need from our documentation below: * Confluence REST API examples According to this, your cURL command would be: curl -u <EMAIL>:<API_TOKEN> -H 'Content-Type: application/json' -d…

Hello Rory, Thank you for contacting us about this. At this time, the linking feature only supports searching recently viewed pages, but in our long-term backlog, we plan to bring back the advanced link search: * CONFCLOUD-65363 Bring back advanced Link Search on the new editor You can check up on other missing features…

Hello Charlotte, Thank you for contacting us about this. I believe that Zapier might be using whatever your default Confluence template is to create pages. In this case, your default template is probably still on the old editor. You can create a ticket with Confluence Cloud Support and ask them to change your site so that…

Hello Olaf, Thank you for those details. Can you try to first reindex Confluence from scratch and let me know if it corrects the problem? It is very odd that it has 2 and 0 as the name of the space key. Can you show me what you put for the macro variables when creating the button for both the working ones and the one…

Hello Luis, Thank you for letting us know! Just to confirm what you're saying, you were able to successfully resolve the issue on your end? You mentioned that you had to remove certain administrative users from Confluence Administrators group to revoke their access. Am I understanding that correctly? Regards, Shannon

Hello @imthenachoman, Welcome to Atlassian Community! It's nice to have you. At this time, changing the language is the only way to modify the date format. We have a feature request below: * CONFSERVER-35168 Date Lozenge Date Format and Sorting Please vote on the request and you will be added automatically to the list of…

Hello Darshan, Thank you for contacting us about this. Can you confirm if localhost:8080 is the URL you're using to connect to Confluence? Port 8080 is usually the default Jira port, but 8090 is the default for Confluence, unless you've modified it. The 404 error is telling you that the endpoint doesn't exist at the URL.…

Igor, No worries! I reported it to the team, and have logged it as a bug below: * ATLASSDK-190 Atlassian Plugin SDK Installer returns "must be logged in as root" error on macOS Catalina (10.15) You should be able to view it as well, so please confirm with me. If you vote or watch the case, you'll receive updates once it's…

James, You're right; I tried testing the work around in the older editing experience and it only works there, but not even with the TAB button does it indent in cells in the new experience. I found that there are plans to bring back indentation to the new editor in the form of this feature request: * CONFCLOUD-65755 Create…

@Alexis Arroyo, Welcome to Atlassian Community. It's nice to have you! I believe you might be looking at the votes on my thread here and not the votes on the feature request. The feature request has 280 votes, and the status is currently Under Consideration. My thread has been upvoted 8 times here because 8 people found it…

Hello Kari, Happy to help with this! Thank you for confirming you'er admin for the site. However, according to the documentation you linked, you need to be admin for the space. You can check Space Permissions Overview to confirm that. Let me know if you have any trouble. Regards, Shannon

Hello @테일러, Welcome to Atlassian Community. It's nice to have you! The reason you were getting that message on Friday was due to an outage on Cloud, which has since been resolved. Are you still encountering this issue? In the future, you can check status.atlassian.com for outages to see if you're affected by one. Let me…

Hello José, Welcome to Atlassian Community! It's nice to meet you. So from my understanding, you have a table in your Slack Workspace, and you're entering dates and data on this, like a calendar. Is that right? What you are trying to do is when you add information to that table, you want it to update that information in…

Hello @qishuowen, Welcome to Atlassian Community. It's nice to have you! From my understanding, you're attempting to perform some sort of restore. Could you confirm if this is a space restore or an entire site? You are running into the error from this article: * Confluence site XML import fails with "duplicate key" error…

Hello Fiona, Welcome to Atlassian Community. It's nice to have you. I assume by the old layout, you're referring to the former editor. Is that correct? The new editor currently does not have anchor macros, and we don't have plans to implement them as of yet, according to our roadmap. * Confluence Cloud Editor Roadmap…

Hi Ture, Welcome to Atlassian Community. It's nice to meet you. I believe this might have been removed with the release in 5.5. There's a feature request below, but it has been closed as we do not intend to bring back this feature: * CONFSERVER-37505 Ability to Create New Tasks From the Workbox or mytasks.action You may be…

Hi Greg, Thank you for bringing this up to us. It appears there's a bug where the dates won't show unless you also check Issue Created Date under Single date. * CONFSERVER-52468 JIRA Issue Date disappears from Team Calendar unless Issue Created Date is chosen Could you give that a try and let me know if that works for you?…