Shannon S Atlassian Team

Hello Andrew, Thank you for contacting us about this. You can create a custom space export and then select only the pages you need. See Export Content to Word, PDF, HTML and XML for details on that: To export pages to HTML, XML, or PDF: * Click on the space name in the sidebar and choose the cog icon ( ), then open…

Hello there, Thank you for raising with us. This is a known issue due to some changes on Google's end: * CONFCLOUD-41009 Widget Connector no longer works with Google Calendar This is caused by a change in the Google Calendar API that caused it not to work with our widget connector anymore. In Confluence Cloud, we do not…

Hi Jack, Thank you for contacting us about this. This screen is part of the How-To Article Blueprint, and it's not possible to customize within the Confluence UI. According to our documentation on Blueprints, the individual templates themselves can be modified, but not anything outside of that, such as these screens. You…

Hello Sonia, Thank you for contacting us about this. It's not possible to reorder comments, but we have a feature request for this below: * CONFSERVER-2587 Reverse ordering of comment lists Please vote on it and you'll be added to the list of watchers and receive updates in the future. Let me know if you have any questions…

Hello Chen Xia, Thank you for contacting us about this. From my understanding, you want to use the Jira issues macro to display a set of Jira issues, but you don't want the status of those to change. Is that right? The Jira Issues Macro will always display the live status of the Jira issues it returns. If you need to keep…

Hello @ankitap, Welcome to Atlassian Community. It's nice to meet you. I checked with the rest of my colleagues in the Confluence Cloud team, and we haven't seen any major issues this week that would have caused this across our Cloud offerings. Can you please help me to narrow down the cause by letting me know the answer…

Hello Candice, Welcome to Atlassian Community. It's nice to meet you. I noticed you raised the same question with our support team, and my colleague is now helping you. They've requested the following information from you: Since the issue persist after changing the username, we suspect there might be an inconsistency in…

Hello Chris, Thank you for contacting us about this. Can you let me know what you're trying to do with these code paths? Are you developing an add-on for Confluence? If so, I would recommend that you raise this question on our Atlassian Developer Community instead. Where this forum is more for end-user questions, the…

Hello Norm, Thank you for asking about this! According to our Confluence Cloud Editor Roadmap, it's in our long-term backlog: * CONFCLOUD-67594 Enable copy/paste buttons for tables in the new editor If you vote on the above request, you'll automatically be added to the list of watchers and receive updates when there is any…

Hello @ErgoDev, Thank you for bringing this to us. The Spring Application Context error is very common, and can be resolved with the following article: * Confluence does not start due to Spring Application context has not been set It can likely be a permissions error, but there are many other causes as well. Please review…

Hello Amal, Thank you for contacting us about this. From my understanding, you're either trying to migrate the data to a new Confluence site, or you want to merge two Confluence sites together. Is that right? I see you raised the same question in support, where my colleague explained to you the process to merge: Merge 2…

Hello Nicole, Welcome to Atlassian Community. It's nice to meet you! From my understanding, you are using Confluence to host your knowledge base pages for your company. Is that right? There's nothing to prevent you from linking to the Confluence Cloud site from your company's local site. You might need to get in touch with…

Sekhar, Thank you for contacting us about this. It seems like you've run into the following bug: * CONFSERVER-42654 Custom Space Export Fails With "Prepared or callable statement has more than 2000 parameter markers" As a workaround, perform a full space export. You can then import the full space and remove the pages that…

Thank you for confirming that! There's nothing specifically that I can think of that you can do to change that; Confluence Cloud is restricted in that you aren't able to change as many of the built-in behaviors like you would be able to in Confluence Server. Perhaps you could build a specific space for each topic, and have…

Hello Aram, Thank you for following up. I didn't have this information at the time of @Tony Chung's question, but this is a result of a bug: * CONFSERVER-26011 Broken image when copy paste image into the editor using Mac's Safari There's no workaround within Safari at this moment, so you'll want instead use another…

Hello Kuldeep, Can you elaborate on what you mean by instant updates? I confirmed earlier that webhooks are supported in Confluence. Administration of webhooks is not supported, and that's the feature request I sent you. At this point, it's a feature request, so there is no estimate as to when or if this will be…

Hello Torben, Happy to help you with this! I'll explain best I can and just let me know if you have any questions about any of this. I'll be including my sources below, just for reference. * Product Access allows you to control which Atlassian products a user can have access to. So for example, if you want a user to be…

Hi Fiona, Thank you for contacting us about this. I just have a few questions for clarification on the issue. * Do other users experience this issue? * Does this occur in multiple web browsers? * Do you have autocomplete disabled in your editor preferences? If that is disabled, then it will turn off the mention ability for…

Hello @Sadaf Mufti (105601), Welcome to Atlassian Community. It's nice to meet you! I believe that by dashboard, you may be referring to a site homepage. Can you confirm? If so, it's only possible to set one homepage for the Cloud site. However, we do have a few feature requests that are below that could help with this, if…

Hello @safinur_ozbek, Nice to hear from you again. I believe you answered a similar question back in June: * How can i add unique ID number for table rows? Generally, you'd be able to create a User Macro or to modify the code directly, but as you mentioned, you are on Cloud, so neither of which are possible. You may be…

Hi Jim, I'm so sorry for the delay. I think that it may be this feature request that will extend to nesting macros inside content as well: * CONFCLOUD-68323 Nest Expand or other Bodied Macros in another Macro I'm keeping an eye on this to see. I'll follow-up here if I find out if there's a more appropriate request for…

Anas, Thank you for those details. Could you tell me, are you using any proxy? There could be caching being retained there that is causing this issue. If your other users were to login on another person's computer and log a ticket there, does the same issue happen? Regards, Shannon

Hi Alexander, Nice to meet you! Welcome to Atlassian Community. In this case, there's a spinning wheel when you try to either open the preview or edit when in Firefox or Safari. I assume you're in either one of those? If you're not getting a spinning wheel, then we can confirm if you're running into the same bug by taking…

Hi Kuldeep, Thank you for contacting us! I just replied to you about this on your other thread, but I wanted to post here as well. Questions like this can be raised at the Atlassian Developer Community. The members there have more familiarity with add-on development for Confluence, so they will be able to answer your…

Hi Kuldeep, Thank you for the explanation. I'm not familiar with creating add-ons, so I don't have any information on that, unfortunately. You'll want to raise this question on the Developer Community that I let you know about. The folks there are more familiar with add-on and macro development for Confluence, and they'll…

Jeremy, That's great, thank you for sharing that with us! That should surely help if anyone is looking to add multiple issue collectors in the future. Regards, Shannon

Hello Daniel, Welcome to Atlassian Community! It's great to have you. To troubleshoot, you can try going to the Developer Tools > Network section of your browser, and see if any errors are thrown when Confluence tries to access the PHP file. If you continue to have issues, please confirm the following: * You are attempting…

Hello Ray, No, thank you so much for the detailed steps to replicate. I've tried myself now, even with a free account, and I can't replicate it. I did find another user in our support queue that has the exact same problem as you, except only when they add 2 images to the page. Is there anything in particular that you're…

Hello Olaf, Glad to hear you were able to migrate to the new space. As for the issue, it's currently "minor" because I just created the bug and it hasn't been prioritized by the team yet. If you watch it, you'll receive an update if it's been reprioritized. Take care, and have a pleasant rest of your week. Regards, Shannon

Jim, I'm working with my colleague Diego below to try and find out what the actual behavior should be. Our investigation in past cases shows that this hasn't reliably worked for some time since the release of Confluence 4.0. If it's meant to be a feature, then it needs to be fully implemented, and included in the…