Shannon S Atlassian Team

Hello Thibault, Welcome to Atlassian Community and Confluence. It's nice to have you join us! By the way, I've moved your question from Can't see the other macros option while editing ANY page since it's a not directly related. To answer your question, you're supposed to be able to link to an Epic when creating a Jira…

Hello @mir_contact_stable_point_io, Thank you for your follow-up. Could you clarify exactly what you're trying to do? A single page in Confluence does not require a Blueprint, but can be created using a page template. A Blueprint is generally for a set of actions that you will be repeating multiple times, requiring more…

Hello @Amit Girme, Thank you for your reply. I understand how your past experiences can make it seem like your feedback isn't being considered, but please know that our development teams do consider customer input when choosing which features to implement. If you'd like to know more, you can read about this on…

Hi Kyle, Sorry about the confusion! While the original Server request has been implemented, the Cloud request remains open at this time. Just to have this organized in one place * Server request: JSWSERVER-7653 * Cloud request: JSWCLOUD-7653 Jira Cloud went through a number of changes recently, so the implementation for…

Hello Isobel, Welcome to Atlassian Community, and thank you so much for bringing this to us. I've had a look, and it appears that this has been reported as a bug in Confluence Cloud: * CONFCLOUD-67965 Sort By Assignee field in Task Report Macro broken * CONFCLOUD-68114 Sort by Assignee field in Task report macro does not…

Hello Elizabeth, My apologies for the delay! I've been looking into this for you, and after speaking with development, it's been confirmed as a bug: * CONFCLOUD-70257 Insert Link dialogue cut off when zoomed in browser In the meantime, you may need to zoom out slightly when you need to insert a link, in the event you don't…

Hello @Rodrigo Batista Edamatsu Welcome to Atlassian Community! You can find more information about themes in Confluence Cloud from our site: * Install a Theme In that article, we recommend that you use one of the theming apps that is available on Marketplace for Confluence Cloud: * Confluence Cloud Theming Add-ons Let us…

Hello Liara, Thank you for bringing this up to us! Happy to help you. Confluence Cloud includes a Page Index Macro, but I don't believe this is what you are referring to. Take a look at the Page Index Macro documentation to see what that looks like. Is this perhaps the column layout you're referring to? The other option…

Hello Matt, Welcome to Atlassian Community and thanks for bringing this to us. I don't believe the message you're encountering in your Catalina.out log is directly related to Confluence not responding. According the case below, this can happen on upgrade and doesn't cause any side effects: * CONFSERVER-59347 Illegal…

Hello Andrew, Welcome to Atlassian Community! It's nice to have you join us. I'm sorry that your upgrade isn't running as smoothly for you as we'd hope. I'm happy to help you get back online. The stack trace that you provided from CATALINA.OUT is due to the following issue: (Confluence generates Confluence is vacant error…

Hello Paul, Thank you for raising this with us. Happy to see how we can get your page back to the way you expect it. I've seen errors like this before when the images weren't attached to the page, which I believe is related to this bug: * CONFSERVER-28739 copy and pasting web images will not attach the image to the page…

Hello Charisma, Thank you for the follow-up. Since each macro has been developed separately, they will function differently from each other. These macros won't necessarily share the same behaviors across the board. With the Content by Label macro, it is the intention that any information returned (or not returned) by the…

Hello Elizabeth, Thank you for raising these issues with us; I'll be helping you with both of your questions today. In this case, I believe you're running into the following bug: * CONFCLOUD-69403 Images such as small png icons inserted/pasted on a new editor page are not resizing/rendering correctly NOTE: * PNG, JPG, and…

Hello Sascha, My apologies; you're correct. I incorrectly assumed it was possible to display contributions over a time period, but the documentation doesn't state that there is a way to do that. I discovered a feature request in Server to be able specify a time period, which confirms that the number of edits is of all…

Hi Pauline, I understand that creating your own template for this is a bit more complicated than you were hoping for. You may then need to look at 3rd party templates to do what you need. By the way, regarding the HITRUST compliance, I wanted to direct you to the following thread, since I believe you may be referring to a…

Hi Ionut, Happy to at least point you in the right direction! Take care, and have a pleasant week. Take care, Shannon

Hello Avigiel, Welcome to Atlassian Community. It's nice to meet you! I've not personally seen that behavior with the new editing mode and tables, and I can confirm that I am currently able to edit tables as expected. * Would you be able to show us an example of how the tables are behaving, or share with us the error…

Hello Rob, Thank you for raising this, and I hope you are well! As @Maltavius mentioned, the Content by Label macro will always display the name of the page which contains the attachment first, so your users know where to find the specific attachment. For you, the Attachments Macro is the best route, and I can confirm that…

Hello @chaitanya Mukka Thank you for reporting this issue to us! As @Joshua Sneed Contegix suggested, you will need to have a ticket raised for this with our Cloud Support team so we can have a look at your site logs and determine what the issue is. Your user is currently not an administrative user, and you are also not…

Hello Pauline, Thank you for contacting us about this. While none of the built-in Confluence templates are built to be used for compliance requirements specifically, there are ways to get the templates you require. The first option is to create your own template. In Confluence, you can create a new custom template. You can…

Hello Sascha, Thank you for raising this with us. If I am understanding correctly, the number of edits that the Contributors Summary Macro lists changes over time. Is that what is happening for you? Can you show me an example of what you are talking about? The number of edits shouldn't decrease over time, except if your…

Hi Jangwoo, Thank you for letting me know more about your issue. I understand you experienced this in the past on Server - but to confirm, you're currently experiencing this with Cloud. Is that right? Whether it's a network issue, or an internal issue, we can know for sure by looking at your site logs, so we will…

Hello Ionut, I hope you are doing well! To answer your question, there are a few automation add-ons on Atlassian Marketplace. I haven't personally used these, but apps like ScriptRunner could help you automate some internal things within Confluence. Otherwise, you might want to think about developing something internally…

Hello Nona, Welcome to Atlassian Community. It's nice to meet you! From what I understand, you're running the encoding test, and your issue with Persian words is resolved after you do that. But then if you edit the page again, it comes back. Is that right? The encoding test doesn't fix anything - it's actually just a test…

Hello Grant, Welcome to Atlassian Community. It's nice to meet you! Your Confluence site is hosted on our Cloud platform, and so the article you are reading does not apply to your site. You can find the following message at the top of that page. Confluence Cloud uses the new editor, so a page URL will include the content…

Hello Charisma, Nice to see you, and thank you for bringing this to us. This is the expected UI when there is no content that matches the label you've chosen. There's unfortunately no way to hide that, outside of using CSS, which isn't possible in Confluence Cloud. I can see that this has been requested in the past to…

Hi Monika, You're welcome! Happy it helped you. :) Take care, and stay safe too! Shannon

Hello Rosy, Thank you for raising this with us. Since you're having trouble with an event listener in a plugin which was developed in-house, I would recommend that you bring your question to our separate Atlassian Developer Community. That community is more familiar with developing add-ons for Atlassian tools, whereas this…

Hello @Sascha, Thank you for following-up on this, and welcome to Atlassian Community. You can definitely still request the old editor template for your Cloud Confluence Free site. That's not a problem at all. You just need to raise your support ticket through Community, and a member from the Community Technical Support…

That's great to hear, Hedda! Thank you for confirming. Take care, and have a pleasant rest of your week. Shannon