Shannon S Atlassian Team

Hi, You won't be able to restrict it; this is only to completely disable it. To restrict it you only need to simply restrict who has permissions to access the page and its attachments. As long as someone has access to view the page and its attachments, they'll be able to download them. Kind Regards, Shannon

Hi Merrill, We use Scroll Viewport here at Atlassian for our documentation pages in order to make them more simple. Perhaps a different theme such as this would help you accomplish what you require? Kind Regards, Shannon

Hi Steve, It looks like you might have set minutes somewhere instead of months. Have a look at Configuring Time and Date Formats and be sure that you're using capital Ms for your months and not lowercase Ms, which signifies minutes. Kind Regards, Shannon

Hi Pat, This isn't possible in native Confluence, but it seems that you may be able to use the 3rd party Table Filter and Charts add-on to do something similar. I would recommend trialling the add-on to see if it can meet your needs. Let us know if you have any questions about it. Kind Regards, Shannon

No worries, Dawid! Happy we were able to assist. Kind Regards, Shannon

Hi there, Nic is correct. If the users have access to view the attachments on the page then they also have the permissions to download them. I created a feature request for this some time ago that you're welcome to watch and vote: * CONFSERVER-41682 Otherwise, it will require that you modify the code to disable the add-on,…

Hi Ricky, That article you reviewed covers it pretty well. Any Server Administration functions of course will be restricted for you. Many customizations aren't possible. There are fewer add-ons available for Cloud than Server. In addition, you'll want to have a very close look at the Restricted Functions pages listed in…

Hi Baybars, You would want to set up your project to have anonymous access: Allowing anonymous access to your project Keep in mind that then this means that anyone on the internet can access that project and create requests. It will also mean that search engines can crawl your page and index it, unless you set up something…

Hi Nikolay, We recommend UTF-8 for Confluence. Have a look at Configuring Character Encoding for more details. Kind Regards, Shannon

Hi Sameer, We have a document on this very issue with a few suggestions: Can't check base URL warning in Confluence 6.1 or later If you're running 6.1 or later you could try the solutions there and let us know if you still have any trouble. Kind Regards, Shannon

Hi Paul-Louis, I'm happy to help you but I will do so in English as this is the language our community runs in. I spoke with a colleague of mine and he let me know that you were looking to remove some links from the sidebar as well as change the font size. In order to add or remove links have a look at our article on…

Hi, You will want to check then if anyone that has server administration access moved or removed the home directory, as this could cause similar issues that you are seeing. You can attempt to retrieve the Jira administrator login and see if your data still exists. As long as the database wasn't deleted you should be able…

Hello Benoit, Could you let us know what version of Jira you're using? Is it Server or Cloud, and do you already have it installed? To learn about Workflows you'll want to read a few of our support articles, including Working with Workflows. For adding users, you can find further details on this at our Managing users…

Hi Ron, On your sidebar in Confluence, do you have a Questions panel? If not, do you mind if I make you a support ticket in the support portal so I can have a look at your instance? Kind Regards, Shannon

Hi Milan, Currently, not, but there's a feature request here to be able to link Jira questions besides creating a Jira Calendar: * CONFSERVER-49156 I recommend that you vote on the issue in order to show the level of demand for such a feature, and watch it if you want to be updated on any progress. Let us know if you have…

Thanks Gregory for pointing out those changes. :) 

Hi Monica, Do you happen to be on Confluence Cloud? If so, there's an ongoing bug right now that we're working on in order to fix this behavior: * CONFCLOUD-57863 If you are, could you vote, watch, and comment on that issue? It helps us keep track of the number of affected users. Thank you. Kind Regards, Shannon

Hi Torsten MariaDB is not supported by Confluence. You can watch and vote on this request if it's something you would like to see in the future: * CONFSERVER-29060 You'll want to make sure you're running on all Supported Platforms before we can proceed. Let us know if you have any questions. Kind Regards, Shannon

Hi Milan, When you connect Jira and Team Calendar, it does allow you to insert issue dates into the calendar, which, in turn, gives a View Issue link: Team Calendar - Add Jira Events Is this the sort of thing you were looking to do? Kind Regards, Shannon

Hi Hendrik, I would first try this workaround: UnknownHostException Exceptions in Confluence Log File If that isn't the cause, have a look at this: Confluence does not start due to spring application context has not been set If neither works, can you have a look at your Atlassian Confluence logs as well as catalina.out, as…

Hi Bernard, You're safe to upgrade in any order you wish. I would recommend doing Confluence first in case the updated Jira version causes an issue with User Management, but I don't foresee an issue there. And since both are relatively up-to-date you can go straight to upgrade to the latest version. Have a look at this…

Hi! If it's asking for the license key again it's likely someone has removed the license from the instance. The license doesn't actually save the data, so as long as you still have your Jira home set and Jira is connected to your database then you won't lose any data. You are safe to re-enter your license. Let me know if…

Hi Bernhard, We simply don't recommend that you skip a major version, so you should go from a 6.* version to 7.* version. Therefore, you're safe to upgrade from 6.3.6 directly to 7.0.11. Let me know if you have any questions or trouble! Kind Regards, Shannon

Vipin, There is a workaround for that, but it does require you to directly edit the .jar files: How to Change Default Jira Columns to display in Jira issue macro I recommend you have some familiarity in directly editing source files and make a backup before you save it. Let us know if you have any trouble. Kind Regards,…

Hi Kenny, I wrote you in the support case I created for you, but when your instance connects to Remote Directory, it's using a 52.* IP and not the 54.* one that you mentioned. Do you know what the IP might be? Please feel free to follow-up in the support ticket so we can keep our troubleshooting here and ultimately post…

Jimi - Apologies, I remember now that you said you wanted to migrate to a new server, so yes, you can download 3.5.13 on the new server. Follow the Confluence Installation Guide on how to install. Only 2005 /2008 /2008 RS versions of MS SQL were supported. I have been able to confirm that here: Confluence Supported…

Jimi - One more thing; You can generate an Evaluation license from my.atlassian.com. Let us know if you have any trouble. Kind Regards, Shannon

Hi Jimi, I'm unsure why you are downloading 3.5.13 if you already have it installed and running on your server. From Frank's message, I believe you already have 3.5.13 installed. Is this correct? You will want to actually download the 5.0.3 version first since you're upgrading your existing Confluence 3.5.13. Then, once…

Hi Steffen, That Create button will create the issue via Jira Core and not Jira Service Desk, which is why the Request Type says "no match." This is expected behavior as you can see in this closed bug report: * JSDSERVER-2006 The same would happen if you were to use the Jira Mail channel instead of the Jira Service Desk…

Tolentino, What do you see when you try to access the board? It may also be that your manager hasn't given you permissions to the filter that the board is using, so please make sure they do that for you. Kind Regards, Shannon