Shannon S Atlassian Team

Hi Evgeniy, I'll answer you in English as this is an English language forum. This is a question I would recommend that you ask your web host, because they will have specific instructions for you. Kind regards, Shannon

Hi Vincent, I just answered a similar question to this yesterday: * How to get a list of user mentions in Confluence Can you review that and let me know if you have any questions? Regards, Shannon

Hi Abi, The answer that was accepted is that it is not possible to set a default option in Cloud for this setting. We do have a feature request that I found for this that is still open and includes suggesting a default option, that you're welcome to vote on and comment with your usage case: * CONFCLOUD-33546 Thank you for…

Matthias, I'll go ahead and answer you in English since this is an English-language forum. I'm not familiar with Collabora Code and I wasn't able to find an Confluence add-on that deals with this. Can you help us to understand how this relates to Confluence? Regards, Shannon

No problem, Peter! Thank you for confirming that. Just keep an eye on that bug for any status updates. Regards, Shannon

Thank you, Mark-Oliver, I have raised a case for you now in the support system. If you can please trigger the error again and attach your Support Zip to the ticket on the site below, it will help us to troubleshoot the issue: * https://transfer.atlassian.io/ Thank you! Regards, Shannon

Happy to hear it was helpful! Take care, and have a pleasant rest of your week. Regards, Shannon

Jainil, You're welcome. Let me know if you have any further issues. Regards, Shannon

Anderson, From the Viewing Site Statistics Page: The top ten most popular and most active pages and/or blog posts will be listed, with a link to each. Therefore, if you only have 10 pages, even if they only have 1 view each, then they would still be considered "popular". It simply polls each page and shows you the top ten.…

Kevin, Could you run through this troubleshooting using SSLPoke and let us know what comes back? * Connecting to SSL Services Can you also let me know if you get that error in more than just Chrome? Lastly, if you click on that *Not Secure* error in your address bar, can you show me the information that is provided? Kind…

Peter, No worries! Is the blue a bright blue (like at the top of this page), or more of a navy blue? If it's bright blue then you're probably testing with either 6.7.0 or 6.7.1, which matches what I reported in the bug. You can check the bottom of the pages, though, it should say the version. If it's not 6.7.0 then I can…

Chee, * Are Jira and Confluence on the same server? * Is there a proxy or firewall between the two applications? * Can you confirm if the base URL set in Jira is the same one you are entering there? Regards, Shannon

John, Could you let us know what error message you're getting? Does this occur with and without attachments? Regards, Shannon

Kevin, What exactly is happening? Are all requests not being automatically routed to HTTPS? Can you show us any messages you're seeing about the cert not being secure? Regards, Shannon

Chee, Can you let us know what issues you're running into? Are there any error messages? Feel free to include screenshots of the problem so we can help. Regards, Shannon

Hi Stefanie, On the pages that don't expand, could you tell me if they have a lot of child pages? It might be too many child pages causing them not to expand. Regards, Shannon

Hi Marcin, I'm reviewing the document, but I'm not finding where it says it needs to be enabled, but that it does need to be DISABLED. Turn off the SET NOCOUNT option. To turn off SET NOCOUNT: * Open SQL Server Management Studio and navigate to Tools > Options > Query Execution > SQL Server > Advanced. The following…

Hi Peter, I'm testing this out in 6.7.0 and compared to 6.4.0, the merge doesn't seem to work. I've reported this as a bug: * CONFSERVER-54986 I've included some animated GIFs in that bug. Can you have a look at them and let me know if that's what you're trying to do? If not, can you describe what isn't working for you and…

Hi Mary, Any link that also includes the password would then allow users to access the data and share it. I've added the Marketplace tag on your question in case any users have ideas that involve some 3rd party add-ons. Regards, Shannon

Hi Joost, This is not possible, but we do have a feature request for this: * CONFCLOUD-2587 Please vote on that and comment there with your usage case. It will help to get more eyes on it for consideration. Kind regards, Shannon

Hi Allen, In Confluence we just have the Children Display Macro to display the Children, but nothing that creates pages other than the Create from Template Macro. The normal Create Page button will automatically create a child page of the page you are currently on unless you ask it to create the page elsewhere. I've tagged…

Hi there, Right now there is a feature request for that: * CONFSERVER-33832 An add-on may be able to help you with that. I saw one vendor mention that TaskONE might be able to do that. Otherwise, you can try using Full Search, (CONFLUENCE-URL/dosearchsite.action) select Add a Filter in the bottom-left, and…

Hi Benjamin We've recently put in a feature request for something like this: * CONFSERVER-51820 It doesn't have a lot of votes yet, so I would recommend voting on it and commenting with your usage case. That way we can get more eyes on it and it has a better chance of being considered. Let me know if you have any questions…

Hello Beatrice, When you get that 2nd error, can you show me what you see in the Developer Console on your browser? The link issue and the error you get when editing a page may be two separate issues. Could you let me know if I may also test this on your instance using our system administrator user? Let me know if there's…

Anderson, I'm not too familiar with the SQL command you mentioned as logs aren't generally stored in the Confluence database, so it seems that you may have a custom setup if you are able to find those details in yours. I would recommend an add-on for this, such as * Tracking Access for Confluence * Or any of the other apps…

Thank you! So I've looked into this and it seems to be a known issue in Outlook, for example: * Known issues with shared calendars in Outlook If a tenant doesn't use Office 365 EOP filtering (the MX record points to a non-Office 365 endpoint), instant syncing will not occur. Instead, calendar syncing will only occur a…

Hi Mark-Oliver, "Everything is ok" as in there was nothing to fix and you're still having an issue, or that it fixed everything and you no longer have the issue? If there was nothing to repair and you're still having the issue, I'll go ahead and raise that support ticket for you. Regards, Shannon

Urs, No problem! Good luck with that and if you have any trouble you can reach out to our Developer Community. :) Regards, Shannon

No worries, Brian! Thank you for providing your input on it. I agree, CQL could definitely help with the usage of macros meeting various business requirements. Take care and kind regards! Shannon

Jainil, I would simply reference the font in your stylesheet using the method I gave you above, but you can also overwrite the default by uploading a new font: * Create a PDF in Another Language Note this only takes effect in PDF, and this is where you need to reference 'ConfluenceInstalledFont' in your stylesheet.…